Disclosed embodiments relate to aligning pairs of sentences. Techniques can include receiving a plurality of sentences; generating a graph for each of at least two sentences of the plurality of sentences, wherein generating a graph for each sentence of the at least two sentences comprises: identifying one or more tokens for the sentence; and connecting via edges the one or more tokens; generating a combined graph for the at least two sentences wherein generating a combined graph comprises: aligning the identified tokens of the at least two sentences of the plurality of sentences; identifying matching and non-matching tokens between the at least two sentences based on the alignment; and merging matching tokens into a combined graph node.
G06F 40/284 - Analyse lexicale, p.ex. segmentation en unités ou cooccurrence
G06F 18/2323 - Techniques non hiérarchiques basées sur la théorie des graphes, p.ex. les arbres couvrants de poids minimal [MST] ou les coupes de graphes
2.
SYSTEMS AND METHODS FOR GENERALIZED ENTITY MATCHING
Disclosed embodiments relate to generalized entity matching. Techniques can include receiving a data pair of two entities that may be pre-processed to have parsable data structures, and serializing the data pair into a sequence of tokens based on data structure of each entity in the data pair. Techniques can further include encoding the serialized data pair to include topic attributes that may be mapped to data in the data pair and the topic of the mapped data matches the topic represented by topic attribute and the data in the data pair is concatenated. Techniques can further include pooling attributes in the data pair based on contextualized attributed representations of each encoded entity in the data pair and schema of each entity of the data pairs, where the contextual attribute representations are based on a first token of each encoded attribute in the sequence of tokens, and predicting matching labels between the data pairs based on pooled attributes.
Disclosed embodiments relate to natural language processing. Techniques can include receiving input text, extracting, from the input text, at least one modifier and aspect pair, receiving data from a knowledgebase, based on the at least one modifier and aspect pair and commonsense data, generate one or more premise embeddings, convert the input text into tokens, generating at least one vector for one or more of the tokens based on an analysis of the tokens, combine the at least one vector with the one or more premise embeddings to create at least one combined vector, and analyze the at least one combined vector wherein the analysis generates an output indicative of a feature of the input text.
Disclosed embodiments relate to generating training data for a machine learning model. Techniques can include accessing a machine learning model from a machine learning model repository and identifying a data set associated with the machine learning model. The identified data set is utilized to generate a set of data augmentation operators. The data augmentation operators applied on a selected sequence of tokens associated with the machine learning model to generate sequences of tokens. A subset of sequences of tokens are selected and stored in a training data repository. The stored sequences of tokens are provided to the machine learning model as training data.
Disclosed embodiments relate to generating training data for a machine learning model. Techniques can include accessing a machine learning model from a machine learning model repository and identifying a data set associated with the machine learning model. The identified data set is utilized to generate a set of data augmentation operators. The data augmentation operators applied on a selected sequence of tokens associated with the machine learning model to generate sequences of tokens. A subset of sequences of tokens are selected and stored in a training data repository. The stored sequences of tokens are provided to the machine learning model as training data.
09 - Appareils et instruments scientifiques et électriques
35 - Publicité; Affaires commerciales
36 - Services financiers, assurances et affaires immobilières
42 - Services scientifiques, technologiques et industriels, recherche et conception
43 - Services de restauration (alimentation); hébergement temporaire
Produits et services
Telecommunication devices and apparatus, namely, mobile phones, smartphones and personal digital assistants; electronic machines, apparatus and their parts, namely, computer hardware; downloadable consumer video game programs; electronic circuits and CD-ROMs recorded with programs for hand-held games with liquid crystal displays; pre-recorded video discs and video tapes featuring movies; exposed cinematographic films; exposed slide films; slide film mounts; downloadable images and videos about computer application software; downloadable or recorded computer software used for providing electronic cash register functions, for electronic funds transfer, and for managing a point system for sales promotion purposes; downloadable computer game software; downloadable music files; downloadable electronic publications in the nature of newsletters, journals, books, magazines, pamphlets and brochures on the subjects of job offering, job seeking, employment, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services and law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services and law Advertising and publicity services; distributing commercial samples for publicity purposes; advertising agencies for planning and practicing sales promotion of goods and promoting services; rental of space for advertising and publicity services in homepages on Internet; promoting goods and services of others through the administration of sales and promotional incentive schemes involving trading stamps; promoting the goods and services of others by means of issuance and management of coupon tickets for sale promotion of goods and promoting services; business management of point accumulation type cards for sales promotion relating to goods and services; business management analysis and business management consultancy; marketing research; providing business information concerning commercial sales; hotel business management; human resources consultation, namely, providing business guidance and consultancy relating to personnel affairs and labor management and recruiting activities of companies; business services, namely, business analysis in the field of aptitude tests to test professional competency for personnel affairs management of companies; procurement agency representation, mediation, and infomediary services, namely, providing business assistance by facilitating transactions between buyers and sellers through providing buyers with commercial information about sellers, goods, and/or services, all in connection with commodity sales agreements, and providing business information related thereto; commercial information and advice for consumers, namely, providing commercial guidance and consultancy for consumers in connection with the purchasing of goods; business services, namely, providing business information on companies; business services, namely, business consultancy on fitness for business occupations; business services, namely, business analysis in the field of occupation tests, namely, aptitude tests to determine competency for job types and duties; providing business information on preparation, auditing or certification of financial statements; accounting services, namely, agencies performing accounting office work; employment agencies; providing information on employment agencies; auctioneering; import-export agency services; shorthand services; message transcription; business services, namely, providing office functions for addressing envelopes and arranging for the enclosing, sealing, and dispatching of documents; providing office functions in the nature of preparation and providing mailing address lists to other companies for commercial purposes; document reproduction in the nature of photocopying services; providing office functions, namely, filing, in particular documents or magnetic tape; business services, namely, performing general office work; business services, namely, collecting, compiling, updating, and maintenance of business information in computer databases; providing business assistance to others in the operation of data processing apparatus, namely, computers and typewriters; business services, namely, office reception services for greeting visitors in office buildings; publicity material rental; rental of typewriters and copying machines; providing employment information; providing employment counseling information services, namely, providing guidance and consultancy for applicants of reemployment; rental of vending machines Providing financial information in the field of banking and securities brokerage; providing stock market information; life insurance brokerage; life insurance underwriting; insurance brokerage agency services for non-life insurance; claim adjustment for non-life insurance; health, accident, and fire insurance underwriting; real estate investment services in the nature of the purchase and sale of buildings for others; real estate brokerage featuring buildings; real estate appraisal; real estate services, namely, land acquisition services; antique appraisal; art appraisal; precious stone appraisal; used automobiles appraisal; financial risk assessment services in the field of company credit; financial consultancy services, namely, providing financial information on tax consultancy and tax agency; charitable fund raising; rental of paper money and coin counting or processing machines; rental of cash dispensers or automated-teller machines; financial services, namely, debt collection agency services for collecting payment information through telecommunications; consigned debt collection agency services of payment for goods; cash card payment processing services; credit card payment processing services; payment processing services, namely, credit card and debit card transaction processing services; electronic fund transfer services Providing meteorological information; architectural design; surveying; geological surveys and research; designing of machines, apparatus, instruments and their parts or systems composed of such machines, apparatus and instruments; website designing; computer software design, computer programming, and maintenance of computer software; technological advice in the technology field relating to the design and development of computers, automobiles and industrial machines; testing, inspection or research of pharmaceuticals, cosmetics, or foodstuff; research in the field of building construction; research in the field of city planning; testing or research on prevention of pollution; testing or research on electricity; testing or research on civil engineering; testing, inspection or research on agriculture, livestock breeding or fisheries; industrial testing and research in the field of machines, apparatus and instruments; rental of measuring apparatus; rental of computers; providing temporary use of web-based, non-downloadable computer software providing electronic cash register functions, for electronic funds transfer, and for managing a point system for sales promotion purposes; rental of laboratory apparatus and instruments; rental of scientific mathematical instruments; providing search engines on Internet; providing a website featuring technology enabling users to access electronic bulletin boards and homepages on Internet; rental of Internet servers; creating and designing and maintaining web sites for others in computer networks; quality control services for others; providing temporary use of on-line non-downloadable software for electronically authenticating information; providing on-line user authentication services using single sign-on technology for online software applications and providing the information pertinent thereto Providing temporary accommodation; accommodation bureaux in the nature of making reservations for others for hotels and boarding houses; providing the information on providing temporary accommodation; providing foods and beverages; providing the information on providing foods and beverages; boarding for animals; preschooler and infant care at daycare centers; retirement home services; providing conference rooms; providing facilities for exhibitions; rental of futon and quilts; rental of pillows; rental of blankets; rental of electric toasters for household purposes; rental of microwave ovens for household purposes; rental of electric hotplates for household purposes; rental of cooking equipment for industrial purposes; rental of small kitchen appliances in the nature of non-electric cooking heaters for household purposes; rental of tableware; rental of kitchen worktops; rental of kitchen worktops with integrated sinks; rental of curtains; rental of furniture; rental of wall hangings; rental of floor coverings; rental of wet wipes in the nature of towels for recreational use; rental of towels for recreational use
7.
SYSTEMS AND METHODS FOR SEMI-SUPERVISED EXTRACTION OF TEXT CLASSIFICATION INFORMATION
Disclosed embodiments relate to extracting classification information from input text. Techniques can include obtaining input text, identifying a plurality of tokens in the input text, pre-training a machine learning model, determining tagging information of the plurality of tokens using a first classification layer of the machine learning model, pairing sequences of tokens using the tagging information associated with the plurality of tokens, wherein the paired sequences of tokens are determined by a second classification layer, determining one or more attribute classifiers to apply to the one or more paired sequences, wherein the attribute classifiers are determined by a third classification layer of the machine learning model, evaluating sentiments of the paired sequences, wherein the sentiments of the paired sequences are determined by a fourth classification layer of the language machine learning model, aggregating sentiments of the paired sequences associated with an attribute classifier, and storing the aggregated sentiments.
Disclosed embodiments relate to extracting classification information from input text. Techniques can include obtaining input text, identifying a plurality of tokens in the input text, pre-training a machine learning model, determining tagging information of the plurality of tokens using a first classification layer of the machine learning model, pairing sequences of tokens using the tagging information associated with the plurality of tokens, wherein the paired sequences of tokens are determined by a second classification layer, determining one or more attribute classifiers to apply to the one or more paired sequences, wherein the attribute classifiers are determined by a third classification layer of the machine learning model, evaluating sentiments of the paired sequences, wherein the sentiments of the paired sequences are determined by a fourth classification layer of the language machine learning model, aggregating sentiments of the paired sequences associated with an attribute classifier, and storing the aggregated sentiments.
Disclosed embodiments relate to natural language processing. Techniques can include obtaining an encoding model, obtaining a first sentence in a first language and a label associated with the first sentence, obtaining a second sentence in a second language, encoding the first sentence and second sentence using the encoding model, determining the intent of the first encoded sentence, determining the language of the first encoded sentence and the language of the second encoded sentence, and updating the encoding model based on the determined intent of the first encoded sentence, the label, the determined language of the first encoded sentence, and the determined language of the second encoded sentence
Disclosed embodiments relate to natural language processing. Techniques can include receiving input text, extracting, from the input text, at least one modifier and aspect pair, receiving data from a knowledgebase, based on the at least one modifier and aspect pair and commonsense data, generate one or more premise embeddings, convert the input text into tokens, generating at least one vector for one or more of the tokens based on an analysis of the tokens, combine the at least one vector with the one or more premise embeddings to create at least one combined vector, and analyze the at least one combined vector wherein the analysis generates an output indicative of a feature of the input text.
Disclosed embodiments relate to aligning pairs of sentences. Techniques can include receiving a plurality of sentences; generating a graph for each of at least two sentences of the plurality of sentences, wherein generating a graph for each sentence of the at least two sentences comprises: identifying one or more tokens for the sentence; and connecting via edges the one or more tokens; generating a combined graph for the at least two sentences wherein generating a combined graph comprises: aligning the identified tokens of the at least two sentences of the plurality of sentences; identifying matching and non-matching tokens between the at least two sentences based on the alignment; and merging matching tokens into a combined graph node.
Disclosed embodiments relate to natural language processing. Techniques can include receiving input text, extracting, from the input text, at least one modifier and aspect pair, receiving data from a knowledgebase, based on the at least one modifier and aspect pair and commonsense data, generate one or more premise embeddings, convert the input text into tokens, generating at least one vector for one or more of the tokens based on an analysis of the tokens, combine the at least one vector with the one or more premise embeddings to create at least one combined vector, and analyze the at least one combined vector wherein the analysis generates an output indicative of a feature of the input text.
Disclosed embodiments relate to aligning pairs of sentences. Techniques can include receiving a plurality of sentences; generating a graph for each of at least two sentences of the plurality of sentences, wherein generating a graph for each sentence of the at least two sentences comprises: identifying one or more tokens for the sentence; and connecting via edges the one or more tokens; generating a combined graph for the at least two sentences wherein generating a combined graph comprises: aligning the identified tokens of the at least two sentences of the plurality of sentences; identifying matching and non-matching tokens between the at least two sentences based on the alignment; and merging matching tokens into a combined graph node.
G06F 40/284 - Analyse lexicale, p.ex. segmentation en unités ou cooccurrence
G06F 18/2323 - Techniques non hiérarchiques basées sur la théorie des graphes, p.ex. les arbres couvrants de poids minimal [MST] ou les coupes de graphes
14.
SYSTEMS AND METHODS FOR MULTILINGUAL SENTENCE EMBEDDINGS
Disclosed embodiments relate to natural language processing. Techniques can include obtaining an encoding model, obtaining a first sentence in a first language and a label associated with the first sentence, obtaining a second sentence in a second language, encoding the first sentence and second sentence using the encoding model, determining the intent of the first encoded sentence, determining the language of the first encoded sentence and the language of the second encoded sentence, and updating the encoding model based on the determined intent of the first encoded sentence, the label, the determined language of the first encoded sentence, and the determined language of the second encoded sentence.
This turn management system for managing turn waiting in an establishment is provided with a turn management terminal which accepts operations for registering, updating, and viewing information relating to turn waiting at the establishment, and a turn management server which manages the information relating to turn waiting on the basis of the operations accepted by the turn management terminal, wherein the turn management terminal is provided with: an activation necessity determining unit which determines whether the person performing said operations satisfies conditions for activating a non-contact operation function; a non-contact operation function activating unit which, if it has been determined that the activation conditions are satisfied, activates the non-contact operation function; and an operation accepting unit which accepts instructions resulting from operations input using the non-contact operation function.
A turn management system for managing turn waiting at a facility, the system comprising a plurality of acceptance terminals for accepting the registration of turn waiting at the facility by a user, and a turn management server for registering turn-waiting registration information acquired via the respective acceptance terminals in the waiting list of the facility. The turn management server is provided with an expected group registration count calculation unit for calculating the number of groups expected to register on the basis of the number of acceptance terminals at which a turn-waiting registration operation is in progress, and an estimated wait time calculation unit for calculating an estimated wait time that is presented to the user, the estimated wait time calculation unit calculating the estimated wait time on the basis of the number of turn-waiting groups registered in the waiting list and the number of groups expected to register.
The order management system that manages waiting in a facility is provided with a reception device that receives a waiting registration for the facility from a user, a waiting information registration unit that registers information on the waiting registration acquired via the reception device with the waiting list of the facility, and a waiting period calculation unit that calculates a predicted waiting period that is presented to the user. The waiting period calculation unit calculates a waiting period on the basis of the number of waiting registrations registered with the waiting list, and when a predicted service time obtained by adding the waiting period to the current time is included in a time slot in which the facility is unavailable, adds the length of the time slot to the waiting period to set the resultant period as the predicted waiting period.
A line management system for managing waiting in line at a facility, said system comprising a line management server that manages line-waiting registration information for the facility and a line management terminal with which workers of the facility view registered line-waiting information, wherein: the line management server comprises a situation information acquisition unit that acquires information concerning the waiting situation of users who have registered to wait in line from user terminals carried by said users, and a situation information notification unit that notifies the line management terminal of information about the situation of each user; and the line management terminal displays information about the situation of each user on a display device.
Provided is a turn management system that manages turn waits at a facility, the turn management system being provided with: a reception terminal that receives the registration of turn waits by users; and a turn management server that manages information concerning the registration of turn waits at the facility. The turn management server is provided with: a user-status determination unit that obtains information concerning the status of a user when the user performs registration at the reception terminal and that determines whether or not the status of the user satisfies a certain condition; and a constraint assignment unit that executes processing for assigning a constraint to the turn wait registered by said user when it is determined that the status of the user satisfies the certain condition.
This sequence management system (1000) for managing the turn-waiting of users in a facility comprises an acceptance terminal (300) for accepting the registration of turn-waiting in the facility and a sequence management server (100) for managing the turn-waiting registered via the acceptance terminal (300). The acceptance terminal (300) is provided with a payment information acceptance unit (120) for accepting the registration of information pertaining to a payment means together with the registration of turn-waiting, and the sequence management server (100) is provided with a payment information determination unit (120) for determining whether or not payment is complete on the basis of information pertaining to the payment means, and a registration processing unit (120) for adding to a turn-waiting list as paid turn-waiting when it is determined that payment is complete and adding to a turn-waiting list as an outstanding turn-waiting when it is determined that payment is incomplete.
An order management system (1000) manages waitlists at a plurality of facilities, and is provided with: a waitlist storage unit (110) that maintains a waitlist of a medical institution, including information identifying a user and in-charge doctor information, and a waitlist of a pharmacy, including information identifying a user and information of a drug actually received by the user; a data collation unit (120) that collates, on the basis of the information identifying the user, a record included in the medical institution waitlist and a record included in the pharmacy waitlist; and a data management unit (120) that associates and manages in-charge doctor information included in the medical institution record and information that is included in the pharmacy record and that is of a drug actually received by the user, such two information items having mutually matching user-identifying information.
G16H 20/10 - TIC spécialement adaptées aux thérapies ou aux plans d’amélioration de la santé, p.ex. pour manier les prescriptions, orienter la thérapie ou surveiller l’observance par les patients concernant des médicaments ou des médications, p.ex. pour s’assurer de l’administration correcte aux patients
An order management system (1000) for managing order-waiting at a plurality of facilities is provided with: an area information storage unit (110) which holds information about areas determined in accordance with the location of each facility; an order-waiting list storage unit (110) which holds information about an order-waiting situation at each facility; an event information storage unit (110) which holds information about events at each area that affect turnout; and an expected wait-time calculation unit (120) which, on the basis of the information about the order-waiting situation of each facility included in an area and the information about an event in the area, calculates an expected wait-time per group.
A medical institution reception system (1000) for managing reception of patients seeking diagnosis in a medical institution, the medical institution reception system (1000) being provided with a reception terminal (200) for receiving input of reception information necessary for undergoing diagnosis, an order management server (100) for receiving the reception information from the reception terminal (200) and registering the reception information of the corresponding patient in a reception list, an electronic medical record management server (300) for managing electronic medical records, and a medical fee statement creation server (400) for creating a medical fee statement for the medical institution, the order management server (100) being provided with a reception information transmission unit (120) for transmitting the reception information to the electronic medical record management server (300) and the medical fee statement creation server (400), the electronic medical record management server (300) updating the status of the electronic medical record of a patient to 'reception completed' on the basis of the reception information, and the medical fee statement creation server (400) generating new medical fee statement data on the basis of the reception information.
G16H 40/20 - TIC spécialement adaptées à la gestion ou à l’administration de ressources ou d’établissements de santé; TIC spécialement adaptées à la gestion ou au fonctionnement d’équipement ou de dispositifs médicaux pour la gestion ou l’administration de ressources ou d’établissements de soins de santé, p.ex. pour la gestion du personnel hospitalier ou de salles d’opération
24.
QUEUE MANAGEMENT SYSTEM, QUEUE MANAGEMENT DEVICE, AND PROGRAM
A queue management system (1000) for managing queuing at a facility is provided with: a queue management server (100) that manages information regarding registration of queuing at the facility; and a user terminal (300) owned by a user who has registered to be in a queue. The queue management server (100) is provided with a storage unit (110) that stores a queuing list that holds queuing status information of the user who has registered to be in a queue at the facility, a calling notification unit (120) that transmits a calling notification to the user terminal (300) of the user whose turn has arrived, and a calling number determination unit (120) that determines the number of groups to which the calling notification is to be transmitted on the basis of one or more prescribe parameters.
G06Q 10/06 - Ressources, gestion de tâches, des ressources humaines ou de projets; Planification d’entreprise ou d’organisation; Modélisation d’entreprise ou d’organisation
A turn management system (1000) for managing turn-waiting in a plurality of facilities, said turn management system comprising: a first storage unit (110) for storing a turn-waiting list, which holds user identification information for users who have registered for turn-waiting at each facility; a second storage unit (110) for storing a reseller list, which holds user identification information for users who have resold goods previously purchased at any of the facilities; and a reseller existence determination unit (120) that, when a new turn-waiting registration has been received, controls the acceptance of the turn-waiting registration on the basis of whether user identification information for the relevant user has been registered in the reseller list.
A turn management system (1000) for managing turn waiting for turn waiting groups at a plurality of facilities is provided with a turn management server (100) which manages information relating to turn waiting registration at each facility, and user terminals (300) possessed by users who have registered for turn waiting, wherein the turn management server (100) is provided with: a storage unit (110) which stores a turn waiting list holding turn waiting status information relating to users who have registered for turn waiting at each facility; a turn waiting registration necessity confirmation notifying unit (120) which issues, to the user terminal (300) of a user whose turn has arrived and whose status is guidance completed, a notification to confirm the necessary to register for subsequent turn waiting; and an acceptance registration executing unit (120) which, if registration for subsequent turn waiting has been selected using the user equipment (300), inherits data registered when turn waiting at the previous facility was registered, and registers for turn waiting at the subsequent facility.
G16H 40/20 - TIC spécialement adaptées à la gestion ou à l’administration de ressources ou d’établissements de santé; TIC spécialement adaptées à la gestion ou au fonctionnement d’équipement ou de dispositifs médicaux pour la gestion ou l’administration de ressources ou d’établissements de soins de santé, p.ex. pour la gestion du personnel hospitalier ou de salles d’opération
G06Q 10/02 - Réservations, p.ex. pour billetterie, services ou manifestations
Provided is a waiting list management system (1000) that manages waiting list in a facility, comprising a terminal device (300) that receives registration for turn waiting in a facility and a waiting list management server (100) that receives information on the registration for turn waiting from the terminal device (300) and manages the waiting status in the facility. The waiting list management server (100) comprises: a storage unit (110) that stores a waiting list, the waiting list being created on the basis of information on the registration for turn waiting in the facility and containing information on people waiting for their turn in the facility; a responding method presenting unit (120) that controls, when a prescribed condition is established, the terminal device (300) to display a screen for prompting selection from a response in the facility or a response by a telephone; and a telephone response execution unit (120) that executes, when the response by the telephone is selected in the terminal device (300), processing of the telephone response to the terminal device (300).
A turn management system (1000) that manages turn waiting at a facility is provided with: a turn management terminal (200) that accepts registration of turn waiting for the facility; and a turn management server (100) that receives information about the registration of turn waiting from the turn management terminal (200) and that manages the turn-waiting situation of the facility. The turn management terminal (200) is provided with a temporary-leave confirmation unit (210) that accepts, at the time of acceptance registration, an operation for choosing whether or not to leave the facility during the waiting time. The turn management server (100) is provided with: a turn-waiting registration unit (120) that registers, in a turn-waiting list of the facility, the information about the registration of turn waiting, received from the turn management terminal (200) and including information as to whether or not to leave the facility during the waiting time; and a projected-waiting-time calculation unit (120) that calculates a projected waiting time to be presented to a turn-waiting group on the basis of the number of turn-waiting groups registered in the turn-waiting list of the facility. About groups that chose to leave the facility during the waiting time at the time of acceptance registration among the turn-waiting groups registered in the turn-waiting list of the facility, the projected-waiting-time calculation unit (120) uses a value obtained by multiplying the number of those groups by a returning rate as the number of waiting groups in calculating the projected waiting time.
A turn management system (1000) that manages turn waiting at a facility is provided with: a turn-waiting-list storage unit (110) that stores a turn-waiting list in which information about the turn-waiting situation of turn-waiting groups registered for turn waiting at the facility is saved; a caller-number determination unit (120) that receives a call from a phone of a user and that determines whether or not the phone number of the caller is registered in the turn-waiting list; a registration acceptance unit (120) that executes acceptance registration processing when the phone number of the caller is not registered in the turn-waiting list; a turn-waiting-situation notification unit (120) that conveys the current turn-waiting situation of the relevant user by means of speech when the phone number of the caller is registered in the turn-waiting list; and an invitation notification unit (120) that issues an inviting phone call to the phone of the user when the turn of the user arrives.
A turn management system (1000) for managing turn waiting in an establishment is provided with: an acceptance registering unit (120) which accepts turn waiting registrations in the establishment; a recommended stay area storage unit (110) which stores information relating to recommended stay areas in which, in accordance with an area in the establishment in which the turn waiting registration was accepted, and in accordance with a waiting time estimated at the time of registration, the registrant is recommended to stay during the waiting period; a terminal position information acquiring unit (120) which acquires a position information history of a terminal (300) held by the registrant who registered for turn waiting, for the duration of the waiting period; a stay area identifying unit (120) which, on the basis of the acquired position information history, identifies the area in which the registrant stayed longest during the waiting period; and a determining unit (120) which determines whether the area in which the registrant stayed longest matches the recommended stay area.
A turn management system (1000) for managing turn waiting in an establishment is provided with a turn management terminal (200) which accepts turn waiting registrations in the establishment, and a turn management server (100) which receives turn waiting registration information from the turn management terminal (200) and manages turn waiting group information of the establishment, wherein the turn management terminal (200) is provided with an area identifying unit (210) which identifies an area by receiving a signal transmitted in a prescribed area within the establishment, and an acceptance item display control unit (210) which controls a display of acceptance items in such a way that only acceptance items capable of being accepted in the identified area can be selected.
Provided is an order reception program for causing a computer to function as: a reception means (101) that receives an instruction to change management information in order data in which an item that has been ordered by a customer, and the management data, which is for managing the order received from the customer, are associated; and a printing instruction means (102) that, with regard to order data in which the management information has been changed according to the instruction, causes a printing device (20) to print a first form on which is printed the management information prior to the change and an indication indicating that the item that had been ordered has been canceled, and a second form on which is printed the changed management information and the item that has been ordered.
A turn management system (1000) for managing a wait for turn of a user at a facility. The turn management system (1000) is provided with: a reception terminal (200) for receiving registration of a wait for turn at a facility; a turn management server (100) for managing the status of the wait for turn of a user at the facility who has registered his or her wait for turn; and a member information management unit (300) for managing a member information management table in which facility member information is held. The reception terminal (200) is provided with a telephone number reception unit (210) which, during registration of the wait for turn, receives a telephone number of the user. The turn management server (100) is provided with a telephone number transmission unit (120) which transmits the input telephone number to the member information management unit (300). The member information management unit (300), if a record with the received telephone number as a member ID does not exist in the member information management table, creates a member record having the telephone number as a member ID.
A turn management system (1000) for managing turn waiting at a facility is provided with a camera (240) which acquires an image of a user registering for turn waiting at the facility, an acceptance condition determining unit (120) which, on the basis of information obtained from the image, determines whether conditions allowing the user to register for turn waiting at the facility are satisfied, and an acceptance registering unit (120) which accepts the registration of turn waiting at the facility if the conditions are satisfied, and does not accept registration if the conditions are not satisfied.
A turn management system (1000) for managing turn waiting in an establishment is provided with a turn management server (100) which manages a turn waiting state of a turn waiting group for which turn waiting has been registered, and a questionnaire terminal (300) which accepts a response to a question item provided to the turn waiting group, wherein: the questionnaire terminal (300) is provided with a turn waiting group list display unit (330) which acquires from the turn management server (100) receipt numbers of turn waiting groups whose turn has not yet arrived, and displays a list of the acquired receipt numbers, a questionnaire response screen display unit (330) which, upon accepting an operation to select one receipt number from within the list of receipt numbers, displays a response input screen for the question item, a response accepting unit (310) which accepts input of a response to the question item, and a response content transmitting unit (310) which transmits the selected receipt number and the content of the response to the question item to the turn management server (100); and the turn management server (100) is provided with a questionnaire response recording unit (110) which records the received response content in association with the turn waiting group corresponding to the receipt number received from the questionnaire terminal (300).
G06Q 10/02 - Réservations, p.ex. pour billetterie, services ou manifestations
G16H 40/20 - TIC spécialement adaptées à la gestion ou à l’administration de ressources ou d’établissements de santé; TIC spécialement adaptées à la gestion ou au fonctionnement d’équipement ou de dispositifs médicaux pour la gestion ou l’administration de ressources ou d’établissements de soins de santé, p.ex. pour la gestion du personnel hospitalier ou de salles d’opération
36.
BUSINESS MANAGEMENT SUPPORT SYSTEM, BUSINESS MANAGEMENT SUPPORT METHOD, AND STORAGE MEDIUM HAVING BUSINESS MANAGEMENT SUPPORT PROGRAM RECORDED THEREON
Provided are a business management support system and the like that can reduce the user labor conventionally involved in business analysis and contribute substantially to business improvement. This business management support system comprises: a plurality of user terminals that are used by a plurality of different users; and a server that communicates with the plurality of user terminals. The user terminals transmit user information to the server, the user information including information a1 about operating performance at user stores and information a2 about cost management at the user stores. The server analyzes the user information on the basis of prescribed analysis rules so as to acquire business management information C about the user stores and transmits the business management information C to the plurality of user terminals. On the basis of users commands, the user terminals display the business management information C hierarchically and, by product, display sales situations for the user stores for prescribed periods.
To provide a business management support system and the like that can reduce the user labor conventionally involved in business analysis and contribute substantially to business improvement, this business management support system comprises: a plurality of first terminals that are used by a plurality of different users; a first server that communicates with the plurality of first terminals; and a second server that communicates with the plurality of first terminals and with the first server. The first terminals transmit user information A to the first server, the user information A including information a1 about operating performance at user stores and information a2 about cost management at the user stores. The first server transmits specific user information B from user information A to the second server. The second server analyzes the specific user information B on the basis of prescribed analysis rules so as to acquire business management information C about the user stores and transmits the business management information C to the plurality of first terminals. The first terminals display the business management information C hierarchically on the basis of user commands.
Provided is an information processing device (10) having: a storage unit (105) in which is stored a database containing, with regard to a moving image in which a plurality of images of a first character string are displayed, a second character string generated by character recognition of the images of the first character string, time information that indicates the time at which the images of the first character string are displayed by the moving image, and the moving image, in correlation to each other; an acceptance unit (101) that accepts a character string to be retrieved; a retrieval unit (102) that retrieves from the database a second character string that includes the character string to be retrieved, time information that corresponds to the second character string, and a moving image that corresponds to the second character string; and an output unit (103) that outputs a screen that includes a first display region (2001) where the retrieved moving image is played back and a second display region (2002) where the retrieved second character string and time information are displayed in chronological order.
Provided are a business management assist system, etc., with which it is possible to reduce a user's time and efforts in conventional business analysis and sufficiently contribute to administrative improvement. A business management assist system according to the present disclosure is provided with a plurality of user terminals used by a plurality of mutually different users and a server that communicates with the plurality of user terminals. The user terminals transmit information to the server that includes information a1 pertaining to business results at the users' stores and information a2 pertaining to cost management at the users' stores. The server analyzes the user information on the basis of an analysis rule and thereby acquires business management information C pertaining to the users' stores and transmits the acquired information to the plurality of user terminals. The user terminals hierarchically display the business management information C on the basis of the users' indications and display order status and/or accounting status in customer units at the users' stores for a prescribed period.
In order to provide a business management assistance system and the like with which it is possible to reduce time and effort required by a user for conventional business analysis, and to contribute sufficiently to business improvement, this business manage assistance system is provided with a plurality of user terminals used by a plurality of different users, and a server which communicates with the plurality of user terminals. Here, the user terminals transmit to the server user information including information a1 relating to sales results in a store of each user, and information a2 relating to cost management in the store of each user. The server analyses the user information on the basis of prescribed analysis rules, to thereby acquire business management information relating to the store of each user, and transmits the same to the plurality of user terminals. Each user terminal then displays the business management information hierarchically, on the basis of an instruction from the user, and displays business information of the stores of the plurality of users in such a way as to be capable of being compared between the stores.
G06Q 10/06 - Ressources, gestion de tâches, des ressources humaines ou de projets; Planification d’entreprise ou d’organisation; Modélisation d’entreprise ou d’organisation
G06Q 30/02 - Marketing; Estimation ou détermination des prix; Collecte de fonds
41.
ORDER MANAGEMENT SYSTEM, PROGRAM, ORDER MANAGEMENT METHOD, AND ORDER ACCEPTING TERMINAL
This order management system (1) is provided with a server device (100) and an order accepting terminal (200a). In the order management system (1), the order accepting terminal (200a) is provided with: an input unit (250) for inputting the contents of an order received from a customer, the input unit (250) being provided with a means for making an input indicating that, if a menu that has been ordered is one that was recommended by the store employee to the customer, the ordered menu is one recommended by the store employee; and a transmission unit which transmits the contents of the order input by means of the input unit (250) to the server device (100). The server device (100) is provided with: a storage unit (130) in which the contents of the order received from the order accepting terminal (200a) are stored; and a tallying unit (124) which, on the basis of the contents of the order stored in the storage unit (130), tallies the effect of recommendation by the store employee.
In order to prevent inconveniences such as order duplications, etc., when using an ordering system, this ordering system includes: an in-store system that uses a terminal for ordering held by a staff member and receives orders; a mobile terminal held by a customer to the store; and a management server having the in-store system and each mobile terminal connected via a network. The management server comprises: a means for obtaining order information from the in-store system, said order information including details of the order made using the terminal for ordering and table identification information for identifying the table at which the order was placed; a means for obtaining order information from mobile terminals, said order information including the details of orders made using a mobile terminal and the table identification information; a means for receiving display requests including table identification information, from the mobile terminals; and a means for using the order information associated to table identification information that is included in a received display request and displaying the details of the order on a mobile terminal at the table identified by the table identification information.
The present invention comprises a turn management server (100) for managing turn-waiting in a facility, and an attendance management server (300) for managing the working time of employees in the facility. The turn management server (100) comprises: a turn management information storage unit (110) for storing information about a wait time, which is the time from registration for turn-waiting until a service is received, for a turn-waiting group receiving the service in the facility, information about a handling time, which is the time from the beginning until the end of the provision of the service, and information identifying a responsible party who has provided the service; and a work information provision unit (120) for providing the information about the handling time and the information identifying the responsible party for each turn-waiting group to the attendance management server (300). The attendance management server (300) comprises: a work time tallying unit (310) for tallying the handling time for each responsible party, on the basis of the information about the handling time and the information identifying the responsible party for each turn-waiting group; and a compensation calculation unit (310) for calculating the compensation for each responsible party on the basis of the tallied handling time.
The labor needed when determining the schedule of shift work is reduced. The present invention is provided with: a condition setting unit 201 for setting an essential condition that needs to be satisfied when determining the schedule of shift work, a desired condition that should preferably be satisfied when determining the schedule of shift work, and the priority of the desired condition; a desired shift acceptance unit 202 for accepting the desired day and time of shift work for each employee; and a shift determination unit 203 for determining the day and time of shift work for each employee on the basis of one or more shift quotas in which an assigned group, a time slot, and the number of persons are set. The shift determination unit 203 repeatedly changes a combination of shift work a prescribed number of times so that the degree of satisfying the desired condition increases while the essential condition is satisfied, and thereby executes a search process for searching for an optimum solution to the combination of shift work.
G06Q 10/06 - Ressources, gestion de tâches, des ressources humaines ou de projets; Planification d’entreprise ou d’organisation; Modélisation d’entreprise ou d’organisation
45.
TERMINAL DEVICE, INFORMATION MANAGEMENT SYSTEM, AND PROGRAM
In the present invention a terminal device (20) in an information management system (1) that manages visit information, which is information related to customers visiting a restaurant, is used to input the visit information. The information management system (1) is equipped with an information management server (10), which is connected to the terminal device (20) via a communication network, receives the information input to the terminal device via the communication network, and stores the received information in a database. The visit information includes information representing a visit history for the restaurant. The terminal device comprises: a display unit (22) for displaying an input screen for the visit information, said input screen including a display region for displaying options for the information representing the visit history; an input unit (23) for receiving an input of visit information; and a registration unit (252) for transmitting to the information management server (10) and storing in the database the visit information received by the input unit (23).
In order to reduce labor involved in adjusting a work shift, in the present invention a chat function for exchanging messages in real time is used to send a message to employees belonging to an assigned group, said message requesting a request for a desired shift with respect to one or more shift frames generated by specifying an assigned group, a time slot, and a number of persons, the chat function is used to receive a message for requesting a desired shift, said message being input by an employee and including a desired shift date and time, the desired shift is displayed in an area for displaying a shift schedule for each employee in a shift table in which the shift frame is set, an approval for the desired shift displayed in the shift table is received, the desired shift corresponding to the received approval is confirmed, and the chat function is used to transmit a message reporting that the desired shift has been confirmed to the employee who requested the desired shift.
G06Q 10/06 - Ressources, gestion de tâches, des ressources humaines ou de projets; Planification d’entreprise ou d’organisation; Modélisation d’entreprise ou d’organisation
Disclosed is a queue management system (1000) provided with a management terminal (200), a portable management terminal (300), and a queue management server (100) which manages a queueing situation at a facility on the basis of information transmitted from the management terminal (200) or the portable management terminal (300), wherein the portable management terminal (300) is provided with: a waiting list screen display unit (210) which acquires waiting list information from the queue management server (100), and which displays a waiting list screen that contains a part of information about respective waiting parties included in the waiting list and a part of operating means for receiving a queueing situation renewal operation for the respective waiting parties; and a detailed information screen display unit (210) which receives an operation of selecting a waiting party in the waiting list screen, and which displays a detailed information screen that contains all of the information regarding the selected waiting party, including the information not being displayed on the waiting list screen, and contains an operating means for receiving all renewal operations applicable to said waiting party.
Provided is a reception processing system capable of acquiring customer information at a store, even before store services begin. A key code which is associated with a prescribed store S and the content of which changes every prescribed amount of time is issued. The issued key code is displayed on a store display D in the store S, and when a phone number of a portable terminal 4 and the key code are received, the store S is identified on the basis of the received key code and a customer visiting the store S is identified on the basis of the received phone number, reception processing which is to be performed before starting services of the identified store S is executed with respect to the identified customer, and information relating to the identified customer is provided to the identified store S.
Provided is an information processing device (10) comprising: a storage unit (105) storing a database in which time stamp information indicative of a start time on the time axis of a video, text information obtained by converting speech data included in the video into character strings, and the video, are stored in association with one another, for each of a plurality of speech data sets generated by dividing the speech data into multiple sets on the time axis of the video; a receiving unit that receives a character string to be retrieved; a retrieving unit (102) that retrieves, from the database, text information including the character string to be retrieved, time stamp information corresponding to the text information, and a video corresponding to the text information; and an output unit (103) that outputs a screen including a first region (2001) where the retrieved video is reproduced and including second regions (2002, 2005) where the retrieved text information and the retrieved time stamp information are displayed in a time-series order.
G09B 5/06 - Matériel à but éducatif à commande électrique avec présentation à la fois visuelle et sonore du sujet à étudier
G06F 17/30 - Recherche documentaire; Structures de bases de données à cet effet
G09B 5/08 - Matériel à but éducatif à commande électrique avec présentation individuelle d'une information à une pluralité de postes d'élèves
G10L 25/54 - Techniques d'analyses de la parole ou de la voix qui ne se limitent pas à un seul des groupes spécialement adaptées pour un usage particulier pour comparaison ou différentiation pour la recherche
G11B 27/28 - Indexation; Adressage; Minutage ou synchronisation; Mesure de l'avancement d'une bande en utilisant une information détectable sur le support d'enregistrement en utilisant des signaux d'information enregistrés par le même procédé que pour l'enregistrement principal
50.
TURN MANAGEMENT SYSTEM, TURN MANAGEMENT DEVICE, AND PROGRAM
A turn management system (1000) for assisting in making initial settings on the basis of existing setting information of a terminal (200) in which the initial settings are made. This turn management system (1000), which manages turn-waiting in a facility, comprises the terminal (200) provided for each facility, and a turn management server (100) for managing the turn-waiting situation in each facility on the basis of information transmitted from the terminal (200) in each facility. The turn management server (100) comprises a setting information acquisition unit (120) for acquiring setting information from a terminal (200) in a facility for which an initial registration has not been carried out when an access is received from the relevant terminal (200), and an initial setting assistance unit (120) for determining options of initial setting items for the terminal (200) on the basis of the acquired setting information.
Provided is a service corresponding to the use frequency of a user who registered for queuing. This order management system (1000) manages queuing of a queuing group at a facility, and comprises: an order management terminal (200) that receives a registration of queuing at the facility; an order management server (100) that receives the queuing registration information from the order management terminal (200) and manages information of the facility queuing group; and a user terminal (300) carried by the user who registered for queuing. The order management server (100) comprises: a storage unit (110) that stores a queuing list holding user identification information and queuing situation information on a queuing group for which queuing at the facility has been registered; and a queuing information provision unit (120) that provides queuing situation information on the queuing group to the user terminal (300) if a queuing situation inquiry is received from the user terminal (300). The queuing information provision unit (120) provides auxiliary information corresponding to the use frequency of the user identified by the user identification information.
The objective of the present invention is to enable a turn waiting state of a turn waiting group to be changed automatically in accordance with an actual state. A turn management system (1000) for managing turn waiting in an establishment is provided with: a turn management terminal (200) which accepts turn waiting registrations in the establishment; a turn waiting state management unit (120) which manages identification information and a turn waiting state of registered turn waiting groups; a facility designating unit (120) which designates a facility to which a turn waiting group whose turn has arrived is to be guided, from among a plurality of facilities in the establishment; image capturing devices (400) which are provided for each of the plurality of facilities to capture an image of the identification information of the guided turn waiting group; a determining unit (120) which determines whether the turn waiting group guided to each facility has left, on the basis of the images captured by the image capturing devices (400); and a turn waiting state updating unit (120) which, when it is determined that the turn waiting group guided to each facility has left, updates the turn waiting state of said turn waiting group.
09 - Appareils et instruments scientifiques et électriques
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Computer programs; computer software; electronic machines,
apparatus and their parts; electronic publications;
telecommunication machines and apparatus; phonograph
records; downloadable music files; downloadable image files;
recorded video discs and video tapes. Advertising and publicity services; publicity material
rental; rental of advertising space on the Internet;
promoting the goods and services of others through the
administration of sales and promotional incentive schemes
involving trading stamps; compilation of information into
computer databases. Distance learning services via the communication network
such as the Internet; distance learning courses; educational
and instruction services relating to arts, crafts, sports or
general knowledge; arranging, conducting and organization of
seminars; providing electronic publications; services of
reference libraries for literature and documentary records;
book rental; publication of books; production of videotape
film in the field of education, culture, entertainment or
sports [not for movies or television programs and not for
advertising and publicity]; providing facilities for movies,
shows, plays, music or educational training; providing
sounds, music, image and movie for educational purpose via
an interactive web site. Providing computer programmes in data networks; rental of
computers; computer software design, computer programming,
or maintenance of computer software.
54.
ORDER ENTRY SYSTEM, ORDER INPUT TERMINAL, AND PROGRAM
An order entry system (1) for managing orders from customers, is provided with an order input terminal (20) that receives an order from a customer, and an order management server (10) that manages the order received via the order input terminal (20). The order input terminal (20) is provided with: a screen control unit (201) that receives, on a seat selection screen, an input of seat selection from the customer, and subsequently, receives, on an order input screen, an input of order details from the customer; and a transmission unit (201) that transmits information about the inputted seat and information about the inputted order details to the order management server (10). The seat selection screen has a means for receiving an instruction to input an order prior to an input of seat selection. When the instruction is received via the means, the screen control unit (201) receives, on the order input screen, an input of order details from a customer, and subsequently, receives, on the seat selection screen, an input of seat selection from the customer.
According to the present invention, the customer conversion rate for a product is improved. According to the present invention, a key code is issued which is made to correspond to a display D installed in a store S that belongs to the communicable range of a relay apparatus for wireless communication and content of which is changed at predetermined time intervals; the issued key code is displayed on the corresponding display D; when a telephone number and a key code of a portable terminal are received, the display D is specified on the basis of the received key code; and a customer who has inputted the key code into the portable terminal is specified on the basis of the received telephone number; and the latest catalogue of a product associated with the specified display D is provided to the specified customer.
09 - Appareils et instruments scientifiques et électriques
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Computer programs; computer software; electronic machines,
apparatus and their parts; electronic publications;
telecommunication machines and apparatus; phonograph
records; downloadable music files; downloadable image files;
recorded video discs and video tapes. Advertising and publicity services; publicity material
rental; rental of advertising space on the Internet;
promoting the goods and services of others through the
administration of sales and promotional incentive schemes
involving trading stamps; compilation of information into
computer databases. Distance learning services via the communication network
such as the Internet; distance learning courses; educational
and instruction services relating to arts, crafts, sports or
general knowledge; arranging, conducting and organization of
seminars; providing electronic publications; services of
reference libraries for literature and documentary records;
book rental; publication of books; production of videotape
film in the field of education, culture, entertainment or
sports [not for movies or television programs and not for
advertising and publicity]; providing facilities for movies,
shows, plays, music or educational training; providing
sounds, music, image and movie for educational purpose via
an interactive web site. Providing computer programmes in data networks; rental of
computers; computer software design, computer programming,
or maintenance of computer software.
09 - Appareils et instruments scientifiques et électriques
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Computer programs; computer software; electronic machines,
apparatus and their parts; electronic publications;
telecommunication machines and apparatus; phonograph
records; downloadable music files; downloadable image files;
recorded video discs and video tapes. Advertising and publicity services; publicity material
rental; rental of advertising space on the Internet;
promoting the goods and services of others through the
administration of sales and promotional incentive schemes
involving trading stamps; compilation of information into
computer databases. Distance learning services via the communication network
such as the Internet; distance learning courses; educational
and instruction services relating to arts, crafts, sports or
general knowledge; arranging, conducting and organization of
seminars; providing electronic publications; services of
reference libraries for literature and documentary records;
book rental; publication of books; production of videotape
film in the field of education, culture, entertainment or
sports [not for movies or television programs and not for
advertising and publicity]; providing facilities for movies,
shows, plays, music or educational training; providing
sounds, music, image and movie for educational purpose via
an interactive web site. Providing computer programmes in data networks; rental of
computers; computer software design, computer programming,
or maintenance of computer software.
09 - Appareils et instruments scientifiques et électriques
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Computer programs; computer software; electronic machines,
apparatus and their parts; electronic publications;
telecommunication machines and apparatus; phonograph
records; downloadable music files; downloadable image files;
recorded video discs and video tapes. Advertising and publicity services; publicity material
rental; rental of advertising space on the Internet;
promoting the goods and services of others through the
administration of sales and promotional incentive schemes
involving trading stamps; compilation of information into
computer databases. Distance learning services via the communication network
such as the Internet; distance learning courses; educational
and instruction services relating to arts, crafts, sports or
general knowledge; arranging, conducting and organization of
seminars; providing electronic publications; services of
reference libraries for literature and documentary records;
book rental; publication of books; production of videotape
film in the field of education, culture, entertainment or
sports [not for movies or television programs and not for
advertising and publicity]; providing facilities for movies,
shows, plays, music or educational training; providing
sounds, music, image and movie for educational purpose via
an interactive web site. Providing computer programmes in data networks; rental of
computers; computer software design, computer programming,
or maintenance of computer software.
The present invention enables a user who does not carry a portable terminal and a user who is not accustomed to operating a portable terminal to receive services such as call-up and confirmation of waiting status without performing a burdensome terminal operation. A queue management system (1000) that manages a queue in a facility is provided with: a queue management terminal (200) that receives registration to the queue; a queue management server (100) that manages the queue status of queue groups registered to the queue; and a rental terminal (300) that is rented out to the queue groups, wherein the queue management server (100) is provided with a rental terminal registration unit (120) that performs a process for assigning one rental terminal (300) to each of the queue groups, and the rental terminal (300) assigned to the queue group periodically acquires the queue status from the queue management server (100), and displays the queue status on a display device (330).
The present invention provides an incentive to a customer, without requiring the use of a reward card or a mobile terminal having a contactless IC card installed therein. According to the present invention: key codes which are associated with stores Sa, Sb, Sc, and the contents of which are changed at prescribed time intervals are issued; the issued key codes are displayed on displays Da, Db, Dc at the respective stores; upon reception of a telephone number of a mobile terminal 4 and a key code, a store is identified on the basis of the received key code, while a customer visiting the store is identified on the basis of the telephone number received; and then an incentive (reward point) offered by the identified store is provided to the identified customer.
This order management system including terminals used by employees in a store has: a determination unit (301) for determining a timing for going to take the next order from a customer on the basis of the time at which the previous order was received from the customer; and an output unit (201) for outputting, from a terminal (10), a notification prompting the employee to go to take the next order from the customer at said timing determined by the determination unit (301).
The present invention assists an employee so as to be capable of efficiently guiding a turn-waiting customer to a vacant seat while considering the order of acceptance and registry. An information processing system (1000) for managing a wait for one's turn in a facility. The information processing system (1000) is provided with an order management server (100) for managing the turn waiting status of a user registered for turn waiting, and an apparatus state management server (300) for managing apparatus state data that includes information pertaining to the use state of an apparatus allocated to a user whose turn has arrived. The order management server (100) is provided with: an apparatus state data acquisition unit (120) for periodically acquiring the apparatus state data from the apparatus state management server (300); an idle apparatus extraction unit (120) for extracting an idle apparatus the use of which has expired on the basis of the apparatus state data; a turn-waiting-party selection unit (120) for selecting a turn-waiting party to whom the idle apparatus is allocated, on the basis of an apparatus condition designated by each turn-waiting party and the order in which turn waiting is registered; and a notification unit (120) for notifying information pertaining to a combination of the selected turn-waiting party and the idle apparatus to be allocated.
Provided is a reservation reception device capable of receiving reservations while allocating resources effectively and increasing the degree of freedom of a reservation requester. Menu items, one or more resources, a time frame allocated for the provision of services specified by the menu items, and the maximum number of reservations that can be made in said time frame are registered in accordance with an operation instruction of a reservation receiver. Reservations with the menu items and time frames specified are accepted with the maximum number as a limit thereof, and when the reservation requester comes to a shop, the reservation time for the reservation requester is set, within an allocated time frame specified when the reservation was made, to a time frame during which no other reservation is allocated and during which no other reservation is allocated to resources corresponding to the menu items specified when the reservation was made.
09 - Appareils et instruments scientifiques et électriques
16 - Papier, carton et produits en ces matières
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus; electronic
machines, apparatus and their parts; computer game programs
for home video game machines; electronic circuits and
CD-ROMs recorded with programs for hand-held games with
liquid crystal displays; phonograph records; downloadable
music files; downloadable image files; recorded video discs
and video tapes; exposed cinematographic films; exposed
slide films; slide film mounts; downloadable images and
videos; downloadable computer game programs for consumer
games adapted for use with an external display screen or
monitor; computer software; computer game software;
downloadable computer programs; computer programs for
cellular phone; downloadable computer game programs;
downloadable computer game programs for cellular phones;
downloadable music; downloadable electronic publications;
navigation apparatus for vehicles. Banners of paper; flags of paper; hygienic hand towels of
paper; towels of paper; table napkins of paper; hand towels
of paper; handkerchiefs of paper; paper and cardboard;
stationery; printed matter; paintings and calligraphic
works; photographs; photograph stands. Advertising and publicity services; distributing commercial
samples; issuance and management of coupon tickets for sale
promotion of goods and provision promotion of sales or
business promotion of services; issuance and management and
settlement of point accumulation type cards for sales or
business promotion; advertising agencies for planning and
practicing sale promotion of goods and provision promotion
of services; promoting the goods and services of others
through the issuance of trading stamps; business management
analysis or business consultancy; management of commercial
business operations; guidance and consultancy of personnel
placement and labor management of companies; aptitude tests
to test professional competency for personnel affairs
management of companies; marketing research or analysis;
providing information concerning commercial sales; mediation
of contracts for purchase and sales of products; providing
the information on mediation of contracts for purchase and
sales agreements; business management of hotels; providing
commercial information relating to companies; employment
agency services; providing the information on employment
agency services; office functions, namely, filing, in
particular documents or magnetic tape; providing office
functions, namely, providing agencies of general office
work; publicity material rental; rental of space for
advertising and publicity services in homepages on internet;
providing employment information; occupation [job types and
duties] aptitude tests; guidance and consultancy for
applicants of the reemployment. Educational and instruction services relating to arts,
crafts, sports or general knowledge; providing the
information about education; arranging, conducting and
organization of cultural or educational exhibitions;
arranging, conducting and organization of seminars;
arranging, conducting and organization of seminars for
recruiting; providing non-downloadable electronic
publications; services of reference libraries for literature
and documentary records; services of reference libraries for
literature and documentary records by computer terminals;
book rental; movie showing, movie film production, or movie
film distribution; presentation of live show performances;
direction or presentation of plays; presentation of musical
performance; production of videotape film in the field of
education, culture, entertainment or sports [not for movies
or television programs and not for advertising or
publicity]; organization, management or arrangement of
entertainment (excluding movies, shows, plays, musical
performances, sports, horse races, bicycle races, boat races
and auto races); providing non-downloadable audio and video
on line; providing non-downloadable music on line. Designing of machines, apparatus, instruments (including
their parts) or systems composed of such machines, apparatus
and instruments; consultancy in the field of computer
systems analysis; research and consultancy services relating
to computer software or consultancy relating to the design
of computer software; technological research; information
technology (IT) consulting services; advanced product
research in the field of artificial intelligence; research
and consultancy services relating to artificial
intelligence; computer software design, computer
programming, or maintenance of computer software; testing,
inspection or research of pharmaceuticals, cosmetics or
foodstuffs; research on building construction or city
planning; testing or research on prevention of pollution;
testing or research on electricity; testing or research on
civil engineering; testing, inspection or research on
agriculture, livestock breeding or fisheries; testing or
research on machines, apparatus and instruments; rental of
computers; providing temporary use of online
non-downloadable computer programs; providing search engines
on internet; creating or updating electronic bulletin boards
or homepages on internet; providing the information on
creating electronic bulletin boards or homepages on
internet; rental of electronic storage space on the
Internet; creating and designing and maintaining web sites
for others in computer networks; rental of memory space on
servers for hosting electronic bulletin boards; rental of
memory space of servers for blogs; rental of web servers to
others for social networking service on internet; quality
control services for others.
Provided is a screen sharing system having a first terminal (10), a second terminal (30), and a server (20) communicating with the first terminal (10) and the second terminal (30), wherein the first terminal (10) transmits to the server (20) screen data used in sharing a screen of a specific application executed on the first terminal (10), the server (20) transmits to the second terminal (30) the screen data received from the first terminal (10), and the second terminal (30) displays on a screen the screen data received from the server (20).
In order to enable information managed by a turn management device to be utilized in a member certificate application, an information processing system (1000), which manages turn-waiting of users of a facility, is equipped with: a turn management device (100) for managing the turn-waiting status of users who have registered for turn-waiting at a facility; and a member certificate management device (400) for managing benefits awarded to a member of a member certificate application in accordance with the status of the usage of the facility by the member. The turn management device (100) is equipped with a turn-waiting management information provision unit (120), which issues a notification to the member certificate management device (400) when the turn-waiting status a user, who has registered for turn-waiting and is a member of the member certificate application, has changed to a prescribed status.
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
(1) Telecommunication machines and apparatus, namely, mobile phones and smartphones; computer software for use in the field of business management for data management; computer games software; downloadable computer programs for use in the field of business management for data management; downloadable computer game programs for cellular phones; downloadable computer game programs; computer programs for use in the field of business management for cellular phone for data management; wrist-watch type personal digital assistant; computer game programs for home video game machines; downloadable electronic publications, namely, newsletters, journals, books, magazines, pamphlets and brochures; computer software and computer programs for website development assistance; downloadable computer software that enables users to share and collaboratively develop software, computer code and user generated contents. (1) Website design for others; computer software design, computer programming, and maintenance of computer software; providing search engines on internet; homepage design, namely, creating and updating homepages on the internet; providing the information on homepage design in the nature of creating homepages on the internet; creating and designing and maintaining web sites for others in computer networks; rental of computers; providing online non-downloadable computer programs that enables users to share and collaboratively develop software, computer code and user generated contents; providing temporary use of online non-downloadable computer programs for use in the field of business management for data management; rental of internet server areas in the nature of server memory space; rental of memory areas of servers in the nature of server memory space for electronic bulletin boards on the internet; rental of memory areas of servers in the nature of server memory space for blogs; rental of web servers to others for social networking services on the internet; design, development and maintenance of computer programs including database programs; computer services, namely, hosting and maintaining an on-line web site for others to collaboratively develop computer software; hosting an on-line community web site featuring a distributed control system for the collaborative development of computer software.
09 - Appareils et instruments scientifiques et électriques
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus, namely, mobile phones and smartphones; downloadable computer software for use in the field of business management for data management; downloadable computer games software; downloadable computer programs for use in the field of business management for data management; downloadable computer game programs for cellular phones; downloadable computer game programs; downloadable computer programs for use in the field of business management for cellular phone for data management; wrist-watch type personal digital assistant; downloadable computer game programs for home video game machines; downloadable electronic publications, namely, newsletters, journals, books, magazines, pamphlets and brochures in the field of travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services and law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; downloadable computer software and computer programs for website development assistance; downloadable computer software that enables users to share and collaboratively develop software, computer code and user generated contents Website design for others; computer software design, computer programming, and maintenance of computer software; providing search engines on internet; homepage design, namely, creating and updating homepages on the internet; providing information in the field of homepage design and creating homepages on the internet; creating and designing and maintaining web sites for others in computer networks; rental of computers; providing online non-downloadable computer programs that enables users to share and collaboratively develop software, computer code and user generated contents; providing temporary use of online non-downloadable computer programs for use in the field of business management for data management; rental of internet server areas in the nature of server memory space; rental of memory areas of servers in the nature of server memory space for electronic bulletin boards on the internet; rental of memory areas of servers in the nature of server memory space for blogs; rental of web servers to others for social networking services on the internet; design, development and maintenance of computer programs in the nature of database programs; computer services, namely, hosting and maintaining an on-line web site for others to collaboratively develop computer software; hosting an on-line community web site featuring a distributed control system for the collaborative development of computer software
09 - Appareils et instruments scientifiques et électriques
38 - Services de télécommunications
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus, namely, mobile phones; electronic machines, apparatus and their parts, namely, computers; computer game programs for home video game machines; electronic circuits and CD-ROMs recorded with multimedia software programs featuring game software for hand-held games with liquid crystal displays; phonograph records featuring music; downloadable music files; downloadable image files in the field of business management, namely, informational graphics showing statistical data; pre-recorded video discs and video tapes featuring movies; exposed cinematographic films; exposed slide films; slide film mounts; downloadable images and videos in the field of business management, namely, informational graphics showing statistical data; downloadable computer game programs for consumer games adapted for use with an external display screen or monitor; computer software for use in the field of business management for data management; computer game software; downloadable computer programs for use in the field of business management for data management; computer programs for use in the field of business management for cellular phone for data management; downloadable computer game programs; downloadable computer game programs for cellular phones; downloadable music via the Internet and wireless devices; downloadable electronic publications, namely, newsletters, journals, books, magazines, pamphlets and brochures in the field of artificial intelligence, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly- married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services and law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet; voice mail services; telecommunications by e-mail; electronic bulletin board services; provision of access to a global computer network; providing information about telecommunication; television and radio broadcasting services; satellite digital television broadcasting; satellite digital radio broadcasting; broadcast transmission by satellite; news agencies, namely, the transmission of news items to news reporting organization; rental of telecommunication equipment including telephones and facsimile apparatus Designing of machines, apparatus, instruments including their parts, or systems composed of such machines, apparatus and instruments; computer technology consultancy, namely, consultancy in the field of computer systems analysis; research and consultancy services, namely, research and consultancy of computer software and consultancy relating to the design of computer software; technological research in the field of computer systems and networks; information technology (IT) consulting services; advanced product research in the field of artificial intelligence; technological research and consultancy services in the field of artificial intelligence; computer software design, computer programming, and maintenance of computer software; testing, inspection or research of pharmaceuticals, cosmetics or foodstuffs; research on building construction or city planning; testing or research on prevention of pollution; testing or research on electricity; testing or research on civil engineering; testing, inspection or research on agriculture, livestock breeding or fisheries; testing the functionality of machines; research on machines; rental of computers; providing temporary use of online non-downloadable computer programs for use in the field of business management for data management; providing search engines on internet; rental of internet server areas in the nature of server memory space; rental of memory areas of servers in the nature of server memory space for electronic bulletin boards on the internet; rental of memory areas of servers in the nature of server memory space for blogs; rental of web servers to others for social networking services on the internet; quality control services for others; on-line user authentication service on electric commerce, namely, providing user authentication services using single sign-on technology for online software applications; cloud computing services, namely, featuring software for use in database management; computer programming; design of computer systems; installation of computer software; remote monitoring of computer system, namely, monitoring of computer systems by remote access to ensure proper functioning; software as a service services featuring software for the collection, editing, organizing, extracting, converting, modifying, matching, transmission, storage and sharing of data and information; upgrading of computer software
70.
TURN MANAGEMENT SYSTEM, TURN MANAGEMENT DEVICE AND PROGRAM
The present invention allows choices of suitable waiting items to be presented according to the number of users and a waiting situation. This turn management system (1000), which manages turn waiting of user in a facility, is provided with: a waiting item storage unit (110) which holds the number of allowable people for each waiting item for which people can wait in turn in the facility; a turn waiting list storage unit (110) which manages a turn waiting list including information on a turn waiting situation of a turn waiting group in the facility; a people number information receiving unit (210) which receives an input of the number of using people by a user; a waiting item extraction unit (120) which extracts, on the basis of whether the received number of using people is included in a range of the number of allowable people for each waiting item, a selectable waiting item; a waiting item display unit (216) which displays the extracted waiting item and information on a waiting time for each waiting item; a waiting item receiving unit (210) which receives a selection input of the displayed waiting item; and a reception registration processing unit (120) which adds, to the turn waiting list, the turn waiting group for the received waiting item.
The present invention enables, by telephone, registration content to be changed or canceled, after a turn waiting was registered. This turn management system (1000), which manages turn waiting in a facility, is provided with: a reception registration unit (120) which receives registrations of turn waiting for each waiting item which allows turn waiting in the facility; a turn waiting list management unit (120) which manages a turn waiting list including information on a turn waiting situation of a turn waiting group in the facility; and an inquiry receiving unit (120) which receives an inquiry about the turn waiting situation by telephone from a user who is waiting for his/her turn, and provides, through a voice, corresponding information on the turn waiting situation of the turn waiting group, wherein the inquiry receiving unit (120) inquires, through a voice, whether the user wants to change the waiting item, and according to an operation by the user, changes the waiting item of the turn waiting group registered in the turn waiting list.
A CRM server 10 related to an embodiment of the present invention is connected to be able to communicate, through a communication network NW, with a shop terminal 30 which is installed in a shop such as a restaurant, and provides, to the shop in which the shop terminal 30 is installed, a CRM service which manages relationships with customers. The CRM server 10 is enabled to easily specify customers who become message distribution targets in each shop by selecting a customer group which is generated on the basis of shop visit information based on information managed according to a shop visit information table TA2 and on the basis of an order history based on information managed according to an order history table TA3 and a product information table TA4.
The present invention provides an information processing system or the like which can easily determine the relevance between a configuration of a menu table and a sales state of each item in a restaurant. The information processing system 1 is provided with: a storage unit 12 which stores at least order history information on a plurality of items; a menu analyzing unit 131 which classifies, on the basis of the order history information, each of the plurality of items into any one of a plurality of categories; an image analyzing unit 132 which acquires location information on a display region of each item in an image captured of a menu table on which the plurality of items are shown; and an image display processing unit 134 which generates image data for superposing a color according to the category into which the item is classified onto each display region of each item in the image captured of the menu table, and displaying the superposed result.
A CRM server 10 related to an embodiment of the present invention is connected to be able to communicate through a communication network NW with a shop terminal 30 which is installed in a shop such as a restaurant, and provides, to the shop in which the shop terminal 30 is installed, a CRM service which manages relationships with customers. The CRM server 10 can easily determine a customer using scene on the basis of order history based on shop visit information based on information managed according to a shop visit information table TA2 and based on information managed according to an order history table TA3 and a product information table TA4.
09 - Appareils et instruments scientifiques et électriques
16 - Papier, carton et produits en ces matières
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus; electronic
machines, apparatus and their parts; computer game programs
for home video game machines; electronic circuits and
CD-ROMs recorded with programs for hand-held games with
liquid crystal displays; phonograph records; downloadable
music files; downloadable image files; recorded video discs
and video tapes; exposed cinematographic films; exposed
slide films; slide film mounts; downloadable images and
videos; downloadable computer game programs for consumer
games adapted for use with an external display screen or
monitor; computer software, computer game software;
downloadable computer programs; computer programs for
cellular phone; downloadable computer game programs;
downloadable computer game programs for cellular phones;
downloadable music; downloadable electronic publications;
navigation apparatus for vehicles. Banners of paper; flags of paper; hygienic hand towels of
paper; towels of paper; table napkins of paper; hand towels
of paper; handkerchiefs of paper; paper and cardboard;
stationery; printed matter; paintings and calligraphic
works; photographs; photograph stands. Advertising and publicity services; distributing commercial
samples; Issuance and management of coupon tickets for sale
promotion of goods and provision promotion of sales or
business promotion of services; Issuance and management and
settlement of point accumulation type cards for sales or
business promotion; advertising agencies for planning and
practicing sale promotion of goods and provision promotion
of services; promoting the goods and services of others
through the issuance of trading stamps; business management
analysts or business consultancy; management of commercial
business operations; guidance and consultancy of personnel
placement and labor management of companies; aptitude tests
for personnel affairs management of companies; marketing
research or analysis; providing information concerning
commercial sales; mediation of contracts for purchase and
sales of products; providing business information on
mediation of contracts for purchase and sales agreements;
business management of hotels; providing commercial
information relating to companies; employment agency
services; providing information relating to employment
recruitment; office functions, namely, filing, in particular
documents or magnetic tape; providing office functions,
namely, providing agencies of general office work; agencies
of office processes of transmission of documents through
computers; publicity material rental; rental of space for
advertising and publicity services in homepages on Internet;
providing employment information; occupation [job types and
duties] aptitude tests; guidance and consultancy for
applicants of the reemployment. Educational and instruction services relating to arts,
crafts, sports or general knowledge; providing information
about education; arranging, conducting and organization of
cultural or educational exhibitions; arranging, conducting
and organization of seminars; arranging, conducting and
organization of seminars for recruiting; providing
non-downloadable electronic publications; services of
reference libraries for literature and documentary records;
services of reference libraries for literature and
documentary records by computer terminals; book rental;
movie showing, movie film production, or movie film
distribution; presentation of live show performances;
direction or presentation of plays; presentation of musical
performance; production of videotape films in the fields of
education, culture, entertainment or sports [not movies or
television programs and not for advertising or publicity];
organization, management or arrangement of entertainment
(excluding movies, shows, plays, musical performances,
sports, horse races, bicycle races, boat races and auto
races); providing non-downloadable audio and video on line;
providing non-downloadable music on line. Designing of machines, apparatus, instruments (including
their parts) or systems composed of such machines, apparatus
and instruments; consultancy in the field of computer
systems analysis; research and consultancy services relating
to computer software or consultancy relating to the design
of computer software; technological research; information
technology (IT) consulting services; advanced product
research in the field of artificial intelligence; research
and consultancy services relating to artificial
intelligence; computer software design, computer
programming, or maintenance of computer software; testing,
inspection or research of pharmaceuticals, cosmetics or
foodstuffs; research on building construction or city
planning; testing or research on prevention of pollution;
testing or research on electricity; testing or research on
civil engineering; testing, inspection or research on
agriculture, livestock breeding or fisheries; testing or
research on machines, apparatus and instruments; rental of
computers; providing temporary use of online
non-downloadable computer programs; providing search engines
on Internet; creating or updating electronic bulletin boards
or homepages on Internet; providing the information on
creating electronic bulletin boards or homepages on
Internet; rental of Internet server areas; creating and
designing and maintaining web sites for others in computer
networks; rental of memory areas of servers for electronic
bulletin boards on Internet; rental of memory areas of
servers for blogs; rental of servers to others for social
networking service on Internet; quality control services for
others.
76.
QUEUE ORDER MANAGEMENT SYSTEM, QUEUE ORDER MANAGEMENT APPARATUS, AND PROGRAM
According to the present invention, a situationally appropriate number of queued groups can be displayed on a queue reception screen. This queue order management system (1000) for managing the queuing of users in a facility is provided with: a reception terminal (200) for receiving the registration of queues in a facility; and a queue order management server (100) for managing the queuing situation of queued groups registered from the reception terminal (200) or from another terminal device (300) connected through a communication line, wherein the reception terminal (200) is provided with a queuing situation display unit (216) for displaying the number of currently queued groups; and when all of the registered queued groups are queued groups registered from the other terminal device (300), the queuing situation display unit (216) displays the number of queued groups as zero groups, and shows that the number of groups prioritized to be guided equals the number of registered queued groups.
The present invention avoids the occurrence, during a crowded time, of time spent waiting to register for turn-waiting. A turn management system (1000) that manages user turn-waiting at a facility comprises: a registration reception unit (210) that receives a registration operation for turn-waiting at the facility; a turn-waiting management unit (120) that manages a turn-waiting list of the facility on the basis of the registration operation for turn-waiting; a number of people waiting to register determination unit (210) that determines whether or not the number of users waiting to register for turn-waiting has become greater than or equal to a standard; and a turn management mode switching unit (210) that, when it is determined that the number of users waiting to register for turn-waiting has become greater than or equal to the standard, switches from a normal turn management mode to a crowded time turn management mode in which the registration operation for turn-waiting is simplified.
The present invention allows each facility to freely set the content and specifications of information that is provided to a user who has registered for turn-waiting at the facility. A turn management system (1000) that manages user turn-waiting at a facility comprises: a turn management server (100) that, on the basis of a turn-waiting registration, manages a turn-waiting status at the facility; and a client management server (300) that provides turn-waiting status information to a mobile terminal, said mobile terminal being possessed by a user who has registered for turn-waiting. The turn management server (100) comprises a storage unit (110) that retains a turn-waiting list including information for the user who has registered for turn-waiting at the facility, a code information issuance unit (120) that issues, to the user who has registered for turn-waiting, code information including an authentication code and address information for an information provision site of the facility, said authentication code being used when making a query about turn-waiting status, and a turn-waiting status provision unit (120) that receives a query from the information provision site of the facility, said query using the authentication code, and provides information regarding the turn-waiting status of the corresponding user. The client management server (300) comprises a site display unit (320) that receives access from the mobile terminal, said access using the address information, and causes the information provision site of the facility to be displayed on the mobile terminal, and a turn-waiting status display unit (320) that acquires, from the turn management server, information regarding the turn-waiting status of the user corresponding to the authentication code included in the code information, and displays this information on the information provision site.
09 - Appareils et instruments scientifiques et électriques
16 - Papier, carton et produits en ces matières
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus; electronic
machines, apparatus and their parts; computer game programs
for home video game machines; electronic circuits and
CD-ROMs recorded with programs for hand-held games with
liquid crystal displays; phonograph records; downloadable
music files; downloadable image files; recorded video discs
and video tapes; exposed cinematographic films; exposed
slide films; slide film mounts; downloadable images and
videos; downloadable computer game programs for consumer
games adapted for use with an external display screen or
monitor; computer software; computer game software;
downloadable computer programs; computer programs for
cellular phone; downloadable computer game programs;
downloadable computer game programs for cellular phones;
downloadable music; downloadable electronic publications;
navigation apparatus for vehicles. Banners of paper; flags of paper; hygienic hand towels of
paper; towels of paper, table napkins of paper; hand towels
of paper; handkerchiefs of paper; paper and cardboard;
stationery; printed matter; paintings and calligraphic
works; photographs; photograph stands. Advertising and publicity services; distributing commercial
samples; issuance and management of coupon tickets for sale
promotion of goods and provision promotion of sales or
business promotion of services; issuance and management and
settlement of point accumulation type cards for sales or
business promotion; advertising agencies for planning and
practicing sale promotion of goods and provision promotion
of services; promoting the goods and services of others
through the issuance of trading stamps; business management
analysis or business consultancy; management of commercial
business operations; guidance and consultancy of personnel
placement and labor management of companies; aptitude
testing to determine professional competency for personnel
affairs management of companies; marketing research or
analysis; providing information concerning commercial sales;
mediation of contracts for purchase and sales of products;
providing the information on mediation of contracts for
purchase and sales agreements; business management of
hotels; providing commercial information relating to
companies; employment agency services; providing the
information on employment agency services; office functions,
namely, filing, in particular documents or magnetic tape;
providing office functions, namely, providing office support
staff services; providing facilities for the use of office
equipment and machinery; publicity material rental; rental
of space for advertising and publicity services in homepages
on internet; providing employment information; consultancy
on fitness for occupations; occupation [job types and
duties] aptitude tests; guidance and consultancy for
applicants of the reemployment. Educational and instruction services relating to arts,
crafts, sports or general knowledge; providing information
about education; arranging, conducting and organization of
cultural or educational exhibitions; arranging, conducting
and organization of seminars; arranging, conducting and
organization of seminars for recruiting; providing
non-downloadable electronic publications; services of
reference libraries for literature and documentary records;
services of reference libraries for literature and
documentary records; services of reference libraries for
literature and documentary records by computer terminals;
book rental; movie showing, movie film production, or movie
film distribution; presentation of live show performances;
direction or presentation of plays; presentation of musical
performance; production of videotape film in the field of
education, culture, entertainment or sports [not for movies
or television programs and not for advertising or
publicity]; organization, management or arrangement of
entertainment (excluding movies, shows, plays, musical
performances, sports, horse races, bicycle races, boat races
and auto races); providing non-downloadable audio and video
on line; providing non-downloadable music on line. Designing of machines, apparatus, instruments (including
their parts) or systems composed of such machines, apparatus
and instruments; consultancy in the field of computer
systems analysis; research and consultancy services relating
to computer software or consultancy relating to the design
of computer software; technological research; information
technology (IT) consulting services; advanced product
research in the field of artificial intelligence; research
and consultancy services relating to artificial
intelligence; computer software design, computer
programming, or maintenance of computer software; testing,
inspection or research of pharmaceuticals, cosmetics or
foodstuffs; research on building construction or city
planning; testing or research on prevention of pollution;
testing or research on electricity; testing or research on
civil engineering; testing, inspection or research on
agriculture, livestock breeding or fisheries; testing or
research on machines, apparatus and instruments; rental of
computers; providing temporary use of online
non-downloadable computer programs; providing search engines
on internet; creating or updating electronic bulletin boards
or homepages on internet; providing the information on
creating electronic bulletin boards or homepages on
internet; rental of internet server areas; creating and
designing and maintaining web sites for others in computer
networks; rental of memory areas of servers for electronic
bulletin boards on internet; rental of memory areas of
servers for blogs; rental of servers to others for social
networking service on internet; quality control services for
others.
80.
SEQUENCE MANAGEMENT SYSTEM, SEQUENCE MANAGEMENT DEVICE, AND PROGRAM
The present invention enables a waiting state to be smoothly confirmed without using an acceptance number at waiting registration time. A sequence management system (1000) for managing the waiting of a user in a facility, provided with: a registration acceptance unit (120) for accepting the registration of waiting in the facility; a waiting list storage unit (110) for holding information pertaining to the waiting state of a registered waiting group; a face image acquisition unit (240) for acquiring the face image of a user for whom waiting is registered at waiting registration time; a face image information management unit (120) for extracting face image feature information from the face image and managing the extracted information in linkage with information pertaining to the user for whom waiting was registered; a user specification unit (120) for acquiring the face image of a user who inquires about a waiting state, comparing the face image with all face images managed in linkage with information pertaining to waiting users, and specifying the user; and a waiting state presentation unit (120) for presenting information about a waiting state to the specified user.
The purpose of the present invention is to improve usability when reserving a service which is provided by a corporation to which a plurality of storefronts belong. Provided is a reservation management device 1, which: causes responsible persons at each storefront which takes reservations to arbitrarily register a) menu items for identifying descriptions of services which the storefronts provide, b) a resource which is available when the service which is associated with the menu item is provided, and c) a resource group to which said resource belongs; causes selections, from among the menu items which are supported at each of the storefronts, of each of the menu items which are subject to binding among each of the storefronts; causes an input of a shared item label; sets an index among the selected menu items; accepts a search request which requests that the status of a reservation be searched for which is associated with the shared item label; and on the basis of the search request, causes a display of the status of the reservation for each of the storefronts which support the shared item label.
09 - Appareils et instruments scientifiques et électriques
16 - Papier, carton et produits en ces matières
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus, namely, mobile phones; electronic machines, apparatus and their parts, namely, computers; computer game programs for home video game machines; electronic circuits and CD-ROMs recorded with multimedia software programs featuring game software for hand-held games with liquid crystal displays; phonograph records featuring music; downloadable music files; downloadable image files in the field of business management; pre-recorded video discs and video tapes featuring movies; exposed cinematographic films; exposed slide films; slide film mounts; downloadable images and videos in the field of business management downloadable music files; downloadable image files in the field of business management, namely, informational graphics showing statistical data; downloadable computer game programs for consumer games adapted for use with an external display screen or monitor; computer software for use in the field of business management for data management; computer game software; downloadable computer programs for use in the field of business management for data management; computer programs for use in the field of business management for cellular phone for data management; downloadable computer game programs; downloadable computer game programs for cellular phones; downloadable music via the Internet and wireless devices; downloadable electronic publications, namely, newsletters, journals, books, magazines, pamphlets and brochures in the field of travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services and law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; navigation apparatus for vehicles Banners of paper; flags of paper; hygienic hand towels of paper; towels of paper, table napkins of paper; hand towels of paper; handkerchiefs of paper; paper and cardboard; stationery; printed matter, namely, books, comic magazines, comic books, magazines on the subjects of job offering, job seeking, employment, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services, law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; paintings and calligraphic works; photographs; photograph stands Advertising and publicity services; distributing commercial samples; promoting the goods and services of others, namely, issuing and managing coupon tickets for promoting the sale of goods and services of others; promoting the goods and services of others, namely, issuance, management, and settlement of point accumulation type cards for sales and business promotion; advertising agencies for planning and practicing the sale promotion of goods and services; promoting the goods and services of others through the issuance of trading stamps; business management analysis or business consultancy; management of commercial business operations; business consulting services, namely, guidance and consultancy of personnel placement and labor management of companies; aptitude testing to determine professional competency for personnel affairs management of companies; marketing research and analysis; providing information concerning commercial sales; mediation of contracts for purchase and sales of products; providing business information, namely, providing the information on mediation of contracts for purchase and sales agreements; business management of hotels; providing commercial information relating to companies in the field of commercial sales; employment agency services; providing employment information, namely, providing information on employment agency services; office functions, namely, filing, in particular documents or magnetic tape; providing office functions, namely, providing office support staff services; providing facilities for the use of office equipment and machinery; publicity material rental; rental of advertising space for publicity on homepages on the internet; providing employment information; business consultation, namely, consultancy on job fitness qualifications for occupations; occupation aptitude tests, namely, testing to determine job competency regarding job types and duties; employment counseling services, namely, guidance and consultancy for applicants of the reemployment Educational and instruction services, namely, providing classes, workshops, seminars and online instruction relating to arts, crafts, sports, business or and general knowledge; providing information about education; providing non-downloadable electronic publications, namely, newsletter, magazines on the subjects of job offering, job seeking, employment, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services, law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; reference libraries of literature and documentary records; reference libraries of literature and documentary records provided by computer terminals; book rental; movie showing, movie film production, and movie film distribution; presentation of live show performances; direction or presentation of plays; presentation of musical performance; production of videotape film in the field of education, culture, entertainment and sports, not for movies or television programs and not for advertising or publicity; organization and arranging social entertainment events excluding movies, shows, plays, musical performances, sports, horse races, bicycle races, boat races and auto races; providing online non-downloadable audio and video featuring music and movies via a video-on-demand service; providing non-downloadable music on line Designing of machines, apparatus, instruments including their parts, or systems composed of such machines, apparatus and instruments; computer technology consultancy, namely, consultancy in the field of computer systems analysis; research and consultancy services, namely, research and consultancy of computer software and consultancy relating to the design of computer software; technological research in the field of computer systems and networks; information technology (IT) consulting services; advanced product research in the field of artificial intelligence; technological research and consultancy services in the field of artificial intelligence; computer software design, computer programming, and maintenance of computer software; testing, inspection or research of pharmaceuticals, cosmetics or foodstuffs; research on building construction or city planning; testing or research on prevention of pollution; testing or research on electricity; testing or research on civil engineering; testing, inspection or research on agriculture, livestock breeding or fisheries; testing the functionality of machines; research on machines; rental of computers; providing temporary use of online non-downloadable computer programs for use in the field of business management for data management; providing search engines on internet; homepage design, namely, creating and updating homepages on the internet; providing the information on homepage design in the nature of creating homepages on the internet; rental of internet server areas in the nature of server memory space; creating and designing and maintaining web sites for others in computer networks; rental of memory areas of servers in the nature of server memory space for electronic bulletin boards on the internet; rental of memory areas of servers in the nature of server memory space for blogs; rental of web servers to others for social networking services on the internet; quality control services for others
83.
ORDER MANAGEMENT SYSTEM, ORDER MANAGEMENT DEVICE, AND PROGRAM
The present invention adjusts a waiting time according to a servicing state, and provides information to a user about an accurate waiting time. An order management system (1000) for managing waiting orders in a facility, is provided with: a storage unit (110) that holds a waiting list including information about the waiting state of waiting groups in the facility; a registration reception unit (210) that receives a registration for waiting in the facility; and a waiting time calculation unit (120) that calculates a waiting time which is presented to a user when the registration for waiting is received, wherein, when a prescribed number or more of groups are serviced in a prescribed time period, the waiting time calculation unit (120) adds, on the basis of information registered in the waiting list, a prescribed additional time to a normal waiting time to be presented to the user.
In order to properly manage a reservation schedule of an event handled by an employee, the present invention comprises: registering a menu item through which content of an event to be reserved is specified, a resource item that becomes a resource at the time an event which corresponds to the menu item is provided, and a resource group item to which the resource item belongs; registering an employee in charge of the event and reservation event information including a time zone in which the event is provided; acquiring employee schedule information; specifying, from the reservation event information, events in which employees corresponding to the acquired schedule information can be selected and reserved from the resource item; and excluding, from a candidate of a resource item selectable at the time of reservation of an overlapping event, an employee corresponding to schedule information, when among the specified events, there is the event in which an event providing time zone overlaps at least a portion of a date and time set in the schedule of the employee.
G06Q 10/06 - Ressources, gestion de tâches, des ressources humaines ou de projets; Planification d’entreprise ou d’organisation; Modélisation d’entreprise ou d’organisation
09 - Appareils et instruments scientifiques et électriques
16 - Papier, carton et produits en ces matières
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus, namely, mobile phones; electronic machines, apparatus and their parts, namely, computers; computer game programs for home video game machines; electronic circuits and CD-ROMs recorded with multimedia software programs featuring game software for hand-held games with liquid crystal displays; phonograph records featuring music; downloadable music files; pre-recorded video discs and video tapes featuring movies; exposed cinematographic films; exposed slide films; slide film mounts; downloadable images and videos in the field of business management; downloadable computer game programs for consumer games adapted for use with an external display screen or monitor; computer game software; downloadable computer game programs; downloadable computer game programs for cellular phones; downloadable music via the Internet and wireless devices; downloadable electronic publications, namely, newsletters, journals, books, magazines, pamphlets and brochures in the field of travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services and law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; navigation apparatus for vehicles Banners of paper; flags of paper; hygienic hand towels of paper; towels of paper, table napkins of paper; hand towels of paper; handkerchiefs of paper; paper and cardboard; stationery; printed matter, namely, books, comic magazines, comic books, magazines on the subjects of job offering, job seeking, employment, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services, law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; paintings and calligraphic works; photographs; photograph stands business management analysis or business consultancy; management of commercial business operations; guidance and consultancy of personnel placement and labor management of companies; aptitude tests for personnel affairs management of companies; providing information concerning commercial sales; mediation of contracts for purchase and sales of products; providing business information on mediation of contracts for purchase and sales agreements; business management of hotels; providing commercial information relating to companies in the field of commercial sales; employment agency services; providing information relating to employment recruitment; office functions, namely, filing, in particular documents or magnetic tape; providing office functions, namely, providing agencies of general office work; providing employment information; occupation aptitude tests, namely, testing to determine job competency regarding job types and duties; employment counseling services, namely, guidance and consultancy for applicants of the reemployment Educational and instruction services, namely, providing classes, workshops, seminars and online instruction relating to arts, crafts, sports, business or general knowledge; providing information about education; providing non-downloadable electronic publications, namely, newsletter, magazines on the subjects of job offering, job seeking, employment, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services, law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; reference libraries of literature and documentary records; reference libraries of literature and documentary records provided by computer terminals; book rental; movie showing, movie film production, and movie film distribution; presentation of live show performances; direction or presentation of plays; presentation of musical performance; production of videotape films in the field of education, culture, entertainment and sports, not for movies or television programs and not for advertising or publicity; organization and arranging social entertainment events excluding movies, shows, plays, musical performances, sports, horse races, bicycle races, boat races and auto races; providing online non-downloadable audio and video featuring music and movies via a video-on-demand service; providing non-downloadable music on line Designing of machines, apparatus, instruments including their parts, or systems composed of such machines, apparatus and instruments; consultancy in the field of computer systems analysis; research and consultancy services, namely, research and consultancy of computer software and consultancy relating to the design of computer software; technological research in the field of computer systems and networks; information technology (IT) consulting services; advanced product research in the field of artificial intelligence; technological research and consultancy services in the field of artificial intelligence; computer software design, computer programming, and maintenance of computer software; testing, inspection or research of pharmaceuticals, cosmetics or foodstuffs; research on building construction or city planning; testing or research on prevention of pollution; testing or research on electricity; testing or research on civil engineering; testing, inspection or research on agriculture, livestock breeding or fisheries; testing the functionality of machines; research on machines; rental of computers; providing search engines on internet; homepage design, namely, creating and updating homepages on the internet; providing the information on homepage design in the nature of creating homepages on the internet; rental of internet server areas in the nature of server memory space; creating and designing and maintaining web sites for others in computer networks; rental of memory areas of servers in the nature of server memory space for electronic bulletin boards on the internet; rental of memory areas of servers in the nature of server memory space for blogs; rental of web servers to others for social networking services on the internet; quality control services for others
The present invention controls the opening/closing of an entrance such that only persons whose turn has arrived can pass through the entrance. A turn management system (1000) that manages turn-waiting at a facility and comprises: a registration acceptance unit (210) that accepts registrations for turn-waiting at the facility; a turn-waiting management unit (120) that, on the basis of the turn-waiting registrations, manages the turn-waiting situation at the facility; and a control unit (120) that controls the opening/closing of an entrance that is for restricting the passage of users of the facility. The control unit (120) opens the entrance to turn-waiting groups only from the arrival of the turn thereof until guidance is complete.
The present invention cooperatively performs turn-waiting management and management of the usage situation of equipment and increases the convenience of congestion management. A turn management system (1000) that manages turn-waiting at a facility and comprises: a first storage unit (110) that holds a turn-waiting list that includes information on the status of turn-waiting groups at the facility; a second storage unit (110) that holds information that is provided to turn-waiting customers whose turns have arrived on the usage situation of a plurality of pieces of equipment at the facility; a first display unit (216) that displays information on the turn-waiting list; a second display unit (216) that displays information on the arrangement and usage situation of each piece of equipment; an input unit (215) that selects a turn-waiting group whose turn has arrived from the turn-waiting list displayed by the first display unit (216) and accepts an operation that assigns the selected turn-waiting group to one of the pieces of equipment displayed by the second display unit (216); and a management unit (120) that, on the basis of the operation, updates the status of the selected turn-waiting group to guidance-complete and updates the usage situation of the equipment to which the turn-waiting group has been assigned to in-use.
09 - Appareils et instruments scientifiques et électriques
16 - Papier, carton et produits en ces matières
35 - Publicité; Affaires commerciales
41 - Éducation, divertissements, activités sportives et culturelles
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telecommunication machines and apparatus, namely, mobile phones; electronic machines, apparatus and their parts, namely, computers; computer game programs for home video game machines; electronic circuits and CD-ROMs recorded with multimedia software programs featuring game software for hand-held games with liquid crystal displays; phonograph records featuring music; downloadable music files; downloadable image files in the field of business management, namely, informational graphics showing statistical data; pre-recorded video discs and video tapes featuring movies; exposed cinematographic films; exposed slide films; slide film mounts; downloadable images and videos in the field of business management, namely, informational graphics showing statistical data; downloadable computer game programs for consumer games adapted for use with an external display screen or monitor; computer software for use in the field of business management for data management; computer game software; downloadable computer programs for use in the field of business management for data management; computer programs for use in the field of business management for cellular phone for data management; downloadable computer game programs; downloadable computer game programs for cellular phones; downloadable music via the Internet and wireless devices; downloadable electronic publications, namely, newsletters, journals, books, magazines, pamphlets and brochures in the field of travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services and law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; navigation apparatus for vehicles Banners of paper; flags of paper; hygienic hand towels of paper; towels of paper, table napkins of paper; hand towels of paper; handkerchiefs of paper; paper and cardboard; stationery; printed matter, namely, books, comic magazines, comic books, magazines on the subjects of job offering, job seeking, employment, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services, law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; paintings and calligraphic works; photographs; photograph stands Advertising and publicity services; distributing commercial samples; promoting the goods and services of others, namely, issuing and managing coupon tickets for promoting the sale of goods and services of others; promoting the goods and services of others, namely, issuance, management, and settlement of point accumulation type cards for sales and business promotion; advertising agencies for planning and practicing the sale promotion of goods and services; promoting the goods and services of others through the issuance of trading stamps; business management analysis or business consultancy; management of commercial business operations; business consulting services, namely, guidance and consultancy of personel placement and labor management of companies; aptitude testing to determine professional competency for personnel affairs management of companies; marketing research and analysis; providing information concerning commercial sales; mediation of contracts for purchase and sales of products; providing business information, namely, providing the information on mediation of contracts for purchase and sales agreements; business management of hotels; providing commercial information relating to companies in the field of commercial sales; employment agency services; providing employment information, namely, providing information on employment agency services; office functions, namely, filing, in particular documents or magnetic tape; providing office functions, namely, providing office support staff services; providing facilities for the use of office equipment and machinery; publicity material rental; rental of advertising space for publicity on homepages on the internet; providing employment information; business consultation, namely, consultancy on job fitness qualifications for occupations; occupation aptitude tests, namely, testing to determine job competency regarding job types and duties; employment counseling services, namely, guidance and consultancy for applicants of the reemployment Educational and instruction services, namely, providing classes, workshops, seminars and online instruction in the field of arts, crafts, sports, business and general knowledge; providing information about education; providing non-downloadable electronic publications, namely, newsletter, magazines on the subjects of job offering, job seeking, employment, travel, recreational activities, automobiles, music, motion pictures, computers and computer software, computer networks, books and comic books, computer games and video games, outdoor pursuits, science, marriage, newly-married life, local geographic areas, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, learning, education, business, financial services, law and on the subject of qualification and licensing in the fields of travel, automobiles, computers, and computer software, computer networks, science, infant rearing, fashion, beauty, land, houses, home improvement, gardening, apartments, business, financial services, and law; reference libraries of literature and documentary records; reference libraries of literature and documentary records provided by computer terminals; book rental; movie showing, movie film production, and movie film distribution; presentation of live show performances; direction or presentation of plays; presentation of musical performance; production of videotape film in the field of education, culture, entertainment and sports, not for movies or television programs and not for advertising or publicity; organization and arranging social entertainment events excluding movies, shows, plays, musical performances, sports, horse races, bicycle races, boat races and auto races; providing online non-downloadable audio and video featuring music and movies via a video-on-demand service; providing non-downloadable music online Designing of machines, apparatus, instruments including their parts, or systems composed of such machines, apparatus and instruments; computer technology consultancy, namely, consultancy in the field of computer systems analysis; research and consultancy services, namely, research and consultancy of computer software and consultancy relating to the design of computer software; technological research in the field of computer systems and networks; information technology (IT) consulting services; advanced product research in the field of artificial intelligence; technological research and consultancy services in the field of artificial intelligence; computer software design, computer programming, and maintenance of computer software; testing, inspection or research of pharmaceuticals, cosmetics or foodstuffs; research on building construction or city planning; testing or research on prevention of pollution; testing or research on electricity; testing or research on civil engineering; testing, inspection or research on agriculture, livestock breeding or fisheries; testing the functionality of machines; research on machines; rental of computers; providing temporary use of online non-downloadable computer programs for use in the field of business management for data management; providing search engines on internet; homepage design, namely, creating and updating homepages on the internet; providing the information on homepage design in the nature of creating homepages on the internet; rental of internet server areas in the nature of server memory space; creating and designing and maintaining web sites for others in computer networks; rental of memory areas of servers in the nature of server memory space for electronic bulletin boards on the internet; rental of memory areas of servers in the nature of server memory space for blogs; rental of web servers to others for social networking services on the internet; quality control services for others
89.
RESERVATION ACCEPTANCE DEVICE AND RESERVATION ACCEPTANCE PROGRAM
The present invention efficiently blocks a plurality of reservation quotas. The present invention causes a reservation clerk to register a menu, a resource, a resource group, and an upper limit of simultaneous acceptances; causes the reservation clerk to set a reservation quota by specifying a provision time slot and a fixed capacity and accept reservations from reservation subscribers with the fixed capacity as an upper limit by selecting a reservation quota; displaying to the reservation clerk a reservation schedule management screen for displaying a reservation schedule for each upper limit to simultaneous acceptances of the resource belonging to the resource group; accepts, from the reservation clerk, a block indication for designating one of ranges, among the ranges defined by any period displayed on the reservation schedule management screen and a quota that corresponds to the upper limit of simultaneous acceptances of any resource, for which no reservations have been accepted yet, and registering the designated range as a reservation block quota for which reservations are not accepted, and registers the designated range as the reservation block quota.
According to the present invention, amounts likely to be handed over by a customer are estimated on the basis of a total amount of money, the estimated amounts are presented as candidate amounts to a cashier to cause the cashier to select one of the payment candidate amounts that coincides with the amount handed over by the customer. A POS management server 100 is provided with: a total amount calculation unit 110; and a payment candidate amount estimation unit 120. The total amount calculation unit 110 calculates a total amount by totaling the prices of all commodities corresponding to barcode information through searching a commodity database 200 by using, as a search key, the barcode information transmitted from a POS register terminal 300. The payment candidate amount estimation unit 120 estimates at least one amount likely to be handed over by the customer on the basis of the calculated total amount, and transmits the estimated amount as a payment candidate amount to the POS register terminal 300.
According to the present invention, a reservation application is solicited through an initiative taken on the side of a reservation applicant. This reservation management apparatus, connectable to a reservation accepting personnel terminal used by reservation accepting personnel on the reservation accepting side and a reservation applicant terminal used by the reservation applicant on the reservation application side via a network, causes the reservation accepting personnel to register menu items specifying the contents of services provided by the reservation accepting personnel and one or more resources for providing services, causes a privilege reservation applicant who has been granted privilege by the reservation accepting personnel to set, among reservation spots set using the menu items and the resources, solicitation type reservation spots which are reservation spots to be set on the side of the reservation applicant, and accepts a reservation from the reservation applicant by using the solicitation type reservation spots.
Provided is a queue management system (1000) which manages queuing of users in a facility. Said system comprises: a queue management terminal (200) which accepts a queuing registration operation in the facility, and a reference and an update operation of status information of the registered queuing; and a queue management server (100) which manages, for each facility, the status information of the queuing which has been registered via the queue management terminal (200). The queue management terminal (200) is capable of opening, in a single session, a plurality of operation screens for carrying out inquiries to the queue management server (100). The queue management server (100) further comprises an access key generating unit which generates access keys which are used when the queue management terminal (200) carries out the inquiries to the queue management server (100). The access keys are allocated to each of the operation screens, and the number of the access keys which may be used simultaneously at each of the facilities is limited to a given number.
Provided is a trying-on efficiency improvement system capable of utilizing useful information pertaining to trying-on of products for improving trying-on efficiency, etc. A management server 100 accesses a trying-on product management table TA3, acquires occupancy time information for a fitting room 400, and thereby ascertains actual utilization time of the fitting room 400. The management server 100 ascertains estimated waiting time information in response to the occupancy time information and compares the occupancy time information with the estimated waiting time information. The management server 100 performs feedback control by adding, to the estimated waiting time, a time corresponding to a discrepancy between the occupancy time and the estimated waiting time so as to fill the discrepancy.
The present invention efficiently blocks a plurality of reservation slots. A reservation receptionist is allowed to arbitrarily register menus, resources, resource groups and simultaneous reception upper limit numbers. The reservation receptionist sets a service available time for each arbitrary combination of menus and resources. A reservation is received from a reservation applicant by having a desired time slot specified within the service available times. A reservation schedule management screen that displays a list of reservation schedules for each simultaneous reception upper limit number of resources belonging to the same resource group is displayed to the reservation receptionist. A specification is received for a range defined by an arbitrary time and a portion or the entirety of a provided slot corresponding to the simultaneous reception upper limit number of an arbitrary resource, from a settable range of a reservation slot defined by the service available times displayed on the reservation schedule management screen. The specified range is registered as a reservation block slot.
41 - Éducation, divertissements, activités sportives et culturelles
Produits et services
Banners of paper; flags of paper; hygienic hand towels of
paper; towels of paper; table napkins of paper; hand towels
of paper; handkerchiefs of paper; paper and cardboard;
stationery; printed matter; periodicals; paintings and
calligraphic works; photographs; photograph stands. Advertising and publicity services; distributing commercial
samples; agencies for planning and practicing sale promotion
of goods and provision promotion of services; rental of
space for advertising and publicity services in homepages on
internet; promoting the goods and services of others through
the administration of sales and promotional incentive
schemes involving trading stamps; issuance and management of
coupon tickets for sale promotion of goods and provision
promotion of services; issuance and management and
settlement of point accumulation type cards for sales or
business promotion; business management analysis or business
consultancy; marketing research or analysis; providing
information concerning commercial sales; business management
of hotels; management of business operations; guidance and
consultancy of personnel affairs and labor management and
recruiting activities of companies; aptitude tests for
personnel affairs management of companies; commercial
mediation and intermediation services provided in relation
to commodity sales agreements; providing information about
commercial mediation and intermediation services provided in
relation to commodity sales agreements; providing commercial
information relating to companies; occupation (job types and
duties) aptitude tests; employment agencies; providing
business information relating to employment agencies;
publicity material rental; providing employment information;
guidance and consultancy for applicants of the reemployment. Educational and instruction services relating to arts,
crafts, sports or general knowledge; providing information
about education; arranging, conducting and organization of
seminars; arranging, conducting and organization of seminars
for recruiting; providing electronic publications; services
of reference libraries for literature and documentary
records; services of reference libraries for literature and
documentary records by computer terminals; book rental;
movie showing, movie film production, or movie film
distribution; providing non-downloadable online images and
videos; presentation of live show performances; direction or
presentation of plays; presentation of musical performances;
providing non-downloadable online music; production of
videotape film in the field of education, culture,
entertainment or sports [not for movies or television
programs and not for advertising or publicity]; organization
of entertainment events excluding movies, shows, plays,
musical performances, sports, horse races, bicycle races,
boat races and auto races; providing information in relation
to arranging and conducting parties.
The purpose of the present invention is to enable a user waiting for his/her turn to utilize specific functions in accordance with a waiting order status. The waiting order management system (1000) is for managing waiting orders of users in a facility, and comprises: a storage unit (110) for storing a waiting list containing status information of users in each facility; and a function addition unit (120) for adding, to a portable terminal (300) possessed by each user, functions which are only available during a specific status.
Provided is an information generating device which generates information which is useful in a user's activities, said device comprising: a business information acquisition unit (20) which acquires reports which include information associated with business activities with respect to a customer; an action indicator extraction unit (21) which, on the basis of an action indicator which denotes a prescribed action associated with a business activity, extracts a report which includes the action indicator; a language processing unit (24) which extracts, from the extracted report, a phrase which denotes a matter upon which a customer had been approached; an objective indicator extraction unit (23) which extracts, from the report which has been extracted on the basis of the action indicator, a date and storefront upon which the prescribed action had been taken, and extracts, as progress of an objective indicator, progress of an operation state of a prescribed function in a user terminal of the extracted storefront before and after the extracted date; and an analysis processing unit (25) which, on the basis of the progress of the objective indicator, assesses success or failure of the action indicator with respect to the objective indicator, and generates analysis information which associates the result of the assessment of success or failure with the phrase which is extracted by the language processing unit.
The present invention makes it possible to individually set, in accordance with reservation contents, information to be acquired from a reservation applicant at the time of making a reservation. When an add-on request of a reservation-related item is received, an add-on item by store is stored in association with a store ID; when a menu add-on request is received, an add-on item by menu is stored in association with a menu number; and when a resource add-on request is received, an add-on item by resource is stored in association with a resource number. On a reservation application screen, when an ID of a store having reservation availability is specified, a reservation applicant is encouraged to input the add-on item by store corresponding to the store ID; when a number of a menu having reservation availability is specified, the reservation applicant is encouraged to input the add-on item by menu corresponding to the menu number; when a number of a resource having reservation availability is specified, the reservation applicant is encouraged to input the add-on item by resource corresponding to the resource number.
A queue management system (1000) for managing a queue of waiting parties at each of a plurality of establishments, said queue management system (1000) being provided with terminal devices (200, 300), each of which receives registrations of waiting parties for one of the plurality of establishments, queue management terminals (200), each of which is installed in one of the plurality of establishments and receives an update of the state of the queue at that establishment, and a queue management server (100) which receives information relating to registrations of waiting parties from the terminal devices, wherein the queue management server (100) is provided with: a storage unit (110) which stores waiting lists, each retaining information about the state of the queue of waiting parities at one of the plurality of establishments; a registered person identification information acquisition unit (120) which, upon receiving information relating to a registration of a waiting party for a first establishment from one of the terminal devices (200, 300), acquires registered person identification information about that waiting party from the terminal device (200, 300) and registers the acquired registered person identification information in the waiting list for the first establishment; a duplicate registration determination unit (120) which determines whether registered person identification information identical to the acquired registered person identification information is registered in the waiting list for another establishment; and a duplicate registration notification unit (120) which, if identical registered person identification information is registered in the waiting list for another establishment, notifies the queue management terminals (200) in that other establishment and in the first establishment of information relating to the duplicate registration.
The present invention addresses the problem of achieving uniformity in the manner of paging customers waiting for their turns. A wait-for-turn management system 1 according to an embodiment of the present disclosure is provided with a wait-for-turn management server 10 and a speech management server 20, and manages the wait-for-turn of customers received through each of a customer terminal 30, a store reception robot terminal 40, and a store reception general terminal 50. The wait-for-turn management server 10 has: a reception unit 111 that receives the wait-for-turn of a customer; a turn management unit 112 that manages the turn of a customer whose wait-for-turn has been received; and a paging instruction unit 113 that instructs the speech management server 20 to perform paging with respect to a customer at a predetermined timing. The speech management server 20 has: a paging unit 211 that performs paging with respect to a customer using a specific paging speech specified from among a plurality of paging speeches on the basis of a wait-for-turn reception mode; and a response unit 212 that responds to an inquiry from a customer.
