STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Cook, Michael K.
Abstract
An insurance provider may receive loss event data associated with the loss event. The insurance provider may also receive an insurance claim submission from a claimant indicating an insured property and a claimed amount of damage to the insured property. The insurance provider examines the loss event data to estimate an actual amount of damage experienced by the property as a result of the loss event, and compares the actual amount of damage to the claimed amount of damage. Steps may include indexing the received data, semantically analyzing the received data in real-time to identify a set of relevant data, determining and excluding non-relevant data, and comparison to a threshold amount or percentage. Based on the comparison, the insurance provider may approve the insurance claim, deny the insurance claim, or flag the insurance claim. The systems and methods thus aim to reduce fraudulent or otherwise inaccurate insurance claim filings.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Christopulos, Nicholas U.
Baker, Nicholas R.
Bellas, Eric
Bowne, Benjamin F.
Abstract
A method for identifying a primary vehicle associated with a user of a mobile device includes receiving an indication of a vehicle entry event from a mobile device and retrieving sensor data from the mobile device. The method further includes receiving an indication of a vehicle exit event from the mobile device, generating a trip log including portions of the sensor data, and storing the trip log in a trip database. A server, or other suitable computing device, then analyzes the trip log and a plurality of previously stored trip logs in the trip database to determine a primary vehicle corresponding to the user of the mobile device. The method may allow a computing device to assign gathered mobile device data to a specific household vehicle.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Cook, Michael K.
Abstract
Methods and systems for modifying resources equipped to manage loss events and processing associated therewith based on an analysis of real-time data. An insurance provider can maintain historical data that indicates resources usage data for managing previously-occurring loss events. The insurance provider can receive real-time first-party and third-party loss event data from a variety of sources, the loss event data being associated with a recent or forecasted loss event. The insurance provider can compare the received loss event data to the historical data to determine that resources configured to manage insurance claim processing resulting from the loss event may need to be modified. In embodiments, the resources may be hardware or software resources, a workforce, physical goods or supplies, or other resources. The insurance provider can facilitate the appropriate resource modification by interfacing with various components and entities.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Hayward, Gregory
Christensen, Scott
Wade, Bryan Scott
Abstract
A system and method for underwriting and rating insurance products using a programmed computer system to receive usage information of a vehicle within a geographic area or location, determine a target grid cell or a sequence of target grid cells bounded by latitude and longitude lines that encompass at least a portion of the geographic area where the vehicle was used, attain a set of data associated with the target grid cell(s), and calculate a location rating factor based on the usage information, target cell(s), and the set of data.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Freeman, James M.
Schmidgall, Roger D.
Boyer, Patrick Harold
Christopulos, Nicholas U.
Maurer, Jonathan D.
Tofte, Nathan Lee
Jordan, Jackie O., Ii
Abstract
In a computer-implemented method and system for capturing the condition of a structure, the structure is scanned with a three-dimensional (3D) scanner. The 3D scanner generates 3D data. A point cloud or 3D model is constructed from the 3D data. The point cloud or 3D model is then analyzed to determine the condition of the structure .
G01B 21/20 - Measuring arrangements or details thereof, where the measuring technique is not covered by the other groups of this subclass, unspecified or not relevant for measuring contours or curvatures, e.g. determining profile
G01B 5/20 - Measuring arrangements characterised by the use of mechanical techniques for measuring contours or curvatures
G01B 11/25 - Measuring arrangements characterised by the use of optical techniques for measuring contours or curvatures by projecting a pattern, e.g. moiré fringes, on the object
G01S 13/89 - Radar or analogous systems, specially adapted for specific applications for mapping or imaging
G01S 17/89 - Lidar systems, specially adapted for specific applications for mapping or imaging
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Tofte, Nathan Lee
Freeman, James M.
Harvey, Brian N.
Abstract
The method and system may be used to control the movement of a remote aerial device in an incremental step manner during a close inspection of an object or other subject matter. At the inspection location, a control module "stabilizes" the remote aerial device in a maintained, consistent hover while maintaining a close distance to the desired object. The control module may retrieve proximal sensor data that indicates possible nearby obstructions to the remote aerial device and may transmit the data to a remote control client. The remote control module may determine and display the possible one or more non-obstructed directions that the remote aerial device is capable of moving by an incremental distance. In response to receiving a selection of one of the directions, the remote control module may transmit the selection to the remote aerial device to indicate the next movement for the remote aerial device.
H04W 4/38 - Services specially adapted for particular environments, situations or purposes for collecting sensor information
B64F 3/00 - Ground installations specially adapted for captive aircraft
G08C 17/02 - Arrangements for transmitting signals characterised by the use of a wireless electrical link using a radio link
H04N 7/18 - Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
H04Q 9/00 - Arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Christopulos, Nicholas U.
Tofte, Nathan L.
Freeman, James M.
Maurer, Jonathan D.
Schmidgall, Roger D.
Abstract
Disclosed systems and methods automatically assess buildings and structures. A device may receive one or more images of a structure, such as a building or portion of the building, and then label and extract relevant data. The device may then train a system to automatically assess other data describing similar buildings or structures based on the labeled and extracted data. After training, the device may then automatically assess new data, and the assessment results may be sent directly to a client or to an agent for review and/or processing.
G06V 10/764 - Arrangements for image or video recognition or understanding using pattern recognition or machine learning using classification, e.g. of video objects
8.
REAL-TIME DRIVER OBSERVATION AND SCORING FOR DRIVER'S EDUCATION
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Fields, Brian M.
He, Jibo
Nepomuceno, John Adrian
Roberson, Steve
Plummer, Bryan Allen
Houdek, Kurtis C.
Jain, Neeraj
Abstract
Driving skill data is gathered with one or more accelerometers during a driving session of a first student driver, including one or more of acceleration data, braking data, or steering data and wherein the driving skill data includes one or more of a timestamp or location stamp. A driving session report is generated with a computer processor. The driving session report includes a calculation of one or more of a student driver acceleration skill score based on the acceleration data, a student driver braking skill score based on the braking data, or a student driver steering skill score based on the steering data and storing the one or more scores on a computer-readable medium. The driving session report is displayed. Driving skill data may be gathered and driving session reports may be generated for subsequent student drivers.
G09B 9/052 - Simulators for teaching or training purposes for teaching control of vehicles or other craft for teaching control of land vehicles characterised by provision for recording or measuring trainee's performance
A61B 5/18 - Devices for psychotechnics; Testing reaction times for vehicle drivers
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Freeman, James M.
Harvey, Brian N.
Schmidgall, Roger D.
Tofte, Nathan Lee
Abstract
81776870 ABSTRACT Insurance representatives are increasingly using remote-controlled devices to survey, film and/or take pictures of damaged property. To minimize interference with airspace during operation, a tethering system for a remote-controlled device is employed comprising a tether line having a first end adapted to be connected to a ground support and a second end adapted to be connected to the remote-controlled device. The system further includes an anchor-point disposed between the first and second ends of the tether line, the anchor point having an eyelet for securing the tether line and allowing the tether line to slide through the eyelet during use. The anchor-point and eyelet enable the tether line to flex or bend and the remote-controlled device to maneuver one or more of over or around the target area without interfering with any nearby obstructions. Date Recue/Date Received 2020-05-21
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Bogle, Jerry R.
Taubert, Scott E.
Sennett, Margaret A.
Abstract
A method and apparatus may predict a cross-sell product to be presented to a customer. For example, the method and apparatus may communicate a plurality of questions to a customer via a computer network relating to an insurance product. The method and apparatus may receive a customer information and use the customer information to calculate a price quote for the insurance product. The method and apparatus may query a database containing information relating to the insurance product and receive customer information from the database. The method and apparatus may then determine whether the customer information or database information is indicative of a second product. If it is determined that the customer information or the customer database information is indicative of the second product, the method and apparatus may identify the second product as a potential cross-sale product, generate a message presenting the second product and display the message.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Bogle, Jerry R.
Taubert, Scott E.
Sennett, Margaret A.
Abstract
A method and apparatus may predict a cross-sell product to be presented to a customer. For example, the method and apparatus may communicate a plurality of questions to a customer via a. computer network relating to an insurance product. The method and apparatus may receive a customer information and use the customer information to calculate a price quote for the insurance product. The method and apparatus may query a database containing information relating to the insurance product and receive customer information from the database. The method and apparatus may then determine whether the customer information or database information is indicative of h second product. lf it is determined that the customer information or the customer database information is indicative of the second product, the method and apparatus may identify the second product as a potential cross-sale product, generate a message presenting the second product and display the message.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Jacob, Michael
Reeser, Andrew
Kennedy, Stacy L.
Drinan, Lee C.
Frey, Lisa Ann
Payne, Kevin
Call, Shawn M.
Abstract
In a computer-implemented method of generating event notifications, in-home data is received. The in-home data and environment data (e.g., weather, law enforcement, etc.) is generated by, or based on information generated by, a device located at a residence of an individual, and is analyzed to determine whether it is indicative of an event that should be reported to one or more neighboring residences and/or businesses. If the data is indicative of such an event, a notification is generated and transmitted to the relevant residences and/or businesses.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Reeser, Andrew
Call, Shawn M.
Kennedy, Stacy L.
Drinan, Lee C.
Frey, Lisa Ann
Payne, Kevin
Jacob, Michael
Abstract
A method and system facilitates the one or more operating modes for monitoring of an intelligent home system. The method and system facilitate the detection of an adverse condition in a building, the generation of an alert based on the detection of adverse condition, sending a notification to a user about the alert, asking the user how to respond to the alert via a message sent to a mobile device, and determining whether to send the alert to a central monitoring system to facilitate notification of an appropriate responder for the adverse condition. Determining whether to send the alert to the central monitoring system may be based on an affirmative command from the user or a failure to receive any command from the user. The user may be notified via at least one of a telephone call, text message, email, or application notification. The user may provide instructions to the method and system via at least one of a telephone call, text message, email, application command, or web script. The user may be billed for the service of notifying an appropriate responder provided by central monitoring system regularly, intermittently when the user is away from the building, or on a per- alert basis.
G08B 25/10 - Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using wireless transmission systems
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
He, Jibo
Fields, Brian M.
Roberson, Steve
Cielocha, Steve
Peng, Jufeng
Coltea, Julian
Abstract
The method, system, and computer-readable medium facilitates monitoring a vehicle operator, the environment ahead of the vehicle, and/or forces acting on the vehicle during the course of vehicle operation to determine whether the vehicle operator is impaired (e.g., distracted, drowsy, intoxicated), alerting the vehicle operator when impairment is detected, and log data relating to vehicle operator impairment for further analysis.. The method, system, and computer-readable medium may monitor the vehicle operator, the environment ahead of the vehicle, and/or forces acting on the vehicle using either or both of optical sensors or accelerometers. In particular, one optical sensor may monitor the vehicle operator to detect eye blinks, head nods, head rotations, and/or gaze fixation. Another optical sensor may monitor the road ahead of the vehicle to detect lane deviation, lane centering, and time to collision. The accelerometers may detect acceleration in the direction of vehicle travel and/or lateral acceleration.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
He, Jibo
Fields, Brian M.
Roberson, Steve
Cielocha, Steve
Peng, Jufeng
Coltea, Julian
Abstract
The method, system, and computer-readable medium facilitates monitoring a vehicle operator, the environment ahead of the vehicle, and/or forces acting on the vehicle during the course of vehicle operation to determine whether the vehicle operator is impaired (e.g., distracted, drowsy), log data relating to vehicle operator impairment for further analysis, and send the data to a server for analysis. The method, system, and computer- readable medium may monitor the vehicle operator, the environment ahead of the vehicle, and/or forces acting on the vehicle using either or both of optical sensors or accelerometers. In particular, one optical sensor may monitor the vehicle operator to detect eye blinks, head nods, head rotations, and/or gaze fixation. Another optical sensor may monitor the road ahead of the vehicle to detect lane deviation, lane centering, and time to collision. The accelerometers may detect acceleration in the direction of vehicle travel and/or lateral acceleration. The data gathered by the various sensors may be scored to determine whether to change a property and casualty insurance rate charged to vehicle operator and/or vehicle owner and/or vehicle policy.
G07C 5/08 - Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle, or waiting time
16.
SYSTEM AND METHOD FOR AUTOMATING INSURANCE QUOTATION PROCESSES
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Misch, Ryan
Potter, Tom
Young, Joe
Abstract
A system and method for automating an insurance quotation are disclosed. The system and method may include receiving a first data set, the first data set related to an image of a first user data form, wherein the image has been subjected to a data integrity check prior to receipt, generating a second data set, the second data set related to the image of the first user data form, the second data set based at least on an OCR process applied to the first data set, and applying a plurality of business rules to the second data set in order to generate an insurance quotation.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Weekes, Jack
Reeser, Andrew
Call, Shawn M.
Kennedy, Stacy L.
Frey, Lisa Ann
Payne, Kevin
Jacob, Michael
Abstract
In a computer-implemented method of incentivizing low-loss behaviors, in-home data is received. The in-home data is generated by, or based on information generated by, a device located at a residence of an individual, and is indicative of one or both of (i) a utilization of the device and (ii) a condition monitored by the device. The method also includes determining, based on the received in-home data, an insurance premium adjustment for the individual, and providing an indication of the determined insurance premium adjustment.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Reeser, Andrew
Call, Shawn M.
Kennedy, Stacy L.
Drinan, Lee C.
Frey, Lisa Ann
Payne, Kevin
Jacob, Michael
Abstract
A method, system, and computer-readable medium that facilitate the reception of usage data about the utilization of an intelligent home system and insurance claims data and recommend intelligent home system products based on the claims data. The method, system, and computer-readable medium facilitate the analysis of the claims data to determine whether to recommend intelligent home system products and which, if any, intelligent home system products to recommend. Recommendations may be generated by comparing a user's usage data to the claims data. Recommendations may be generated by comparing the usage data to products related to the claims submitted by one or more similar claimants in the claims data. Recommendations may be presented to a user if the intelligent home system.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Reeser, Andrew
Call, Shawn M.
Kennedy, Stacy L.
Drinan, Lee C.
Frey, Lisa Ann
Payne, Kevin
Jacob, Michael
Abstract
ABSTRACT A method, system, and computer-readable medium that facilitate the reception of usage data about the mili7ation of an intelligent home system and insurance claims data and recommend intelligent home system products based on the claims data. The method, system, and computer-readable medium facilitate the analysis of the claims data to determine whether to recommend intelligent home system products and which, if any, intelligent home system products to recommend. Recommendations may be generated by comparing a user's usage data to the claims data. Recommendations may be generated by comparing the usage data to products related to the claims submitted by one or more similar claimants in the claims data. Recommendations may be presented to a user if the intelligent home system, Date Recue/Date Received 2022-08-11
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Roll, Leif A.
Prus, David Vincent
Wu, Jun
Hayward, Gregory Lee
Menning, David Lee
Abstract
Providing a discount for an insurance policy in connection with the purchase of a financial services product. The systems and methods of the present invention automatically apply a discount to an insurance policy held by a customer when the customer purchases and/or maintains a financial services account, such as a deposit account. The insurance policy discount is automatically discontinued when the financial services account is closed.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Plummer, Sherry
Sholtis, Doug
Flynn, Tom
Meyer, Les
Abstract
An instrument for measuring and presenting customer impressions of a company uses weighted response values of survey questions to develop a customer experience score and a customer interaction score. The two scores are added to produce a composite score. The three scores for a company may be presented with other score sets for other companies to provide a simple and consistent comparison of companies. When different businesses or even different industries have different customer experiences and interactions, weighting of response values can be adjusted to more accurately reflect the importance of that factor on the overall customer experience, which models customer satisfaction.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Tofte, Nathan
Abstract
Disclosed systems and methods automatically assess claims. A device may receive one or more images of a claimed object, such as a building or vehicle, compare the images to reference images and generate an estimate of financial damages to the object. The device may then generate a claim assessment based on previous comparisons and generated estimates. The claim assessment may be sent directly to a client or to an agent for review and/or processing.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Reeser, Andrew
Call, Shawn M.
Kennedy, Stacy L.
Drinan, Lee C.
Frey, Lisa A.
Payne, Kevin
Jacob, Michael
Abstract
A method, system, and computer-readable medium that facilitate the reception of usage data about the utilization of an intelligent home system and recommend intelligent home system products based on the usage data. The method, system, and computer-readable medium facilitate the analysis of the usage data to determine whether to recommend intelligent home system products and which, if any, intelligent home system products to recommend. Recommendations may be generated by comparing the usage data to an updated products list or an upgraded products list. Recommendations may be generated by comparing the usage data to a similar products list. The similar products list may be generated by analyzing previously received usage data to determine which products are often used together. Recommendations may be generated by comparing the usage data to a similar customers list. The similar customers list may be generated by analyzing previously received usage data to determine which products are used by other, similar users. Recommendations may be presented to a user if the intelligent home system.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Lin, Kai-Hsiang
Grant, Rosemarie Geier
Mast, Joshua M.
Dewey, Douglas L.
Dagli, Charlie K.
Abstract
A method for identifying siding includes receiving particular texture data associated with a physical texture of a particular siding sample, accessing a reference database including reference texture data associated with physical texture of multiple different reference siding samples, performing an automated texture data analysis by analyzing the particular texture data associated with the particular siding sample and the reference texture data associated with different reference siding samples, and automatically identifying at least one reference siding sample that matches the particular siding sample based at least on the automated texture data analysis. The particular texture data associated with the physical texture of the particular siding sample may comprise a digital image, such as a photographic or scanned image of the particular siding sample, or a photographic or scanned image of an ink image physically transferred from the particular siding sample onto a substrate.
G01B 21/30 - Measuring arrangements or details thereof, where the measuring technique is not covered by the other groups of this subclass, unspecified or not relevant for measuring roughness or irregularity of surfaces
E04G 23/00 - Working measures on existing buildings
G01B 11/30 - Measuring arrangements characterised by the use of optical techniques for measuring roughness or irregularity of surfaces
25.
SYSTEM AND METHOD FOR PROVIDING AUTOMOTIVE PURCHASE, INSURANCE QUOTE, AND VEHICLE FINANCING INFORMATION USING VEHICLE RECOGNITION
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Christopulos, Nick U.
Anderson, Matthew R.
Tofte, Nathan Lee
Abstract
A system for providing vehicle information at an automobile point of purchase includes a user device having a camera or other image capturing device that is used to capture an image of an automobile. An application on or associated with the image capturing device can either transmit the image to a service provider for processing, or can implement one or more steps in a feature recognition process locally, and thereafter transmit the data to a service provider. In either case, the service provider can then complete the feature recognition processing and identify the automobile from the image. The service provider can then communicate with a make and model database to provide useful information on the vehicle, which can then be transmitted to the user device and conveniently displayed.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Roll, Leif A.
Wu, Jun
Johnson, John F.
Leigh, Kimberly D.
Abstract
Providing a property replacement loan offer to a customer that has lost property in a total loss event where the offer is provided automatically in response to an indication of the total loss event. The invention includes computer-based processes that collect customer-specific data for the customer whose property is involved in the total loss event and using this data to prequalify the customer for the property replacement loan. The processing includes accessing a credit bureau to receive data related to the customer's credit.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Bowne, Benjamin
Peng, Jufeng
Baker, Nick
Marzinzik, Duane
Riley, Eric
Christopoulos, Nick
Fields, Brian
Wilson, Lynn
Wilkerson, Todd
Thurber, Dave
Abstract
A system and method for determining a vehicle insurance premium for a period of time based at least in part on collected vehicle operation data, the system comprising: a mobile device, comprising: one or more sensors associated with the mobile device and configured to automatically collect vehicle operation data during a data collection session; a processor; a non-transitory storage medium; a display; a transmitter; and a set of computer readable instructions stored in the non-transitory storage medium and when executed by the processor configured to allow the mobile device to collect vehicle operation data and transmit the collected vehicle operation data; and a remote processing computer, comprising: a server that receives collected vehicle operation data; a database that stores collected vehicle operation data; and a rating engine that determines a vehicle insurance premium based at least in part on collected vehicle operation data.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Nepomuceno, John Adrian
Abstract
The present disclosure relates generally to systems and methods for training novice drivers to detect and recognize driving hazards and for rating an insurance product. These training and rating systems and methods may utilize online training simulations to help novice drivers develop skills needed to detect and recognize driving hazards in the safe environment of a computer simulation rather than real world circumstances where errors in judgment may result in automobile crashes. Based on completion of an online training simulation and/or driver competence in online training simulations, an insurance product may be rated and/or a discount may be applied to an insurance premium.
G09B 9/052 - Simulators for teaching or training purposes for teaching control of vehicles or other craft for teaching control of land vehicles characterised by provision for recording or measuring trainee's performance