STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Brannan, Joseph Robert
Harvey, Brian N.
Breitweiser, Edward W.
Harr, Joseph P.
Abstract
The following relates generally to providing insurance for one or more virtual items in a virtual environment. In some embodiments, an insurance server receives a request for insurance for one or more virtual items from a customer. The insurance server then obtains information associated with the one or more virtual items from a virtual environment server, and determines an insurance premium based upon the received information. The following also relates generally to providing backups of virtual items. In some embodiments, a backup server creates backups of virtual items by writing data associated with the virtual item to a data store. The virtual items may be fungible or non-fungible. In some embodiments, the virtual items are periodically backed up.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Harvey, Brian N.
Brannan, Joseph Robert
Harr, Joseph P.
Breitweiser, Edward W.
Abstract
The following relates generally to providing insurance for one or more virtual items in a virtual environment. In some embodiments, an insurance server receives a request for insurance for one or more virtual items from a customer. The insurance server then obtains information associated with the one or more virtual items from a virtual environment server, and determines an insurance premium based upon the received information. The following also relates generally to providing backups of virtual items. In some embodiments, a backup server creates backups of virtual items by writing data associated with the virtual item to a data store. The virtual items may be fungible or non-fungible. In some embodiments, the virtual items are periodically backed up.
G06F 11/14 - Error detection or correction of the data by redundancy in operation, e.g. by using different operation sequences leading to the same result
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Jacob, Michael Shawn
Schappaugh, Benjamin D.
Guthrie, William
Mccully, Frank Matthew
Nickel, Timothy J.
Batronis, Brian W.
Rariden, Robert D.
Abstract
Techniques for identifying faults in a collaborative computing system including a plurality of disparate, geographically separated computing systems are described herein. An intelligent monitoring (IM) server computing system may receive data from the plurality of computing devices and may monitor the health of the collaborative computing system. The IM server computing system may analyze the data and identify one or more faults associated with a portion of the collaborative system (e.g., an associated computing device, platform, network, etc.). In some examples, the IM server computing system may be configured to identify potential future faults associated with the portion of the collaborative system. Based on the fault, the IM server computing device may determine an action to take to remedy the fault and/or prevent the potential future fault. The IM server computing device may either automatically perform the action or send a notification to the associated computing system to perform the action.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Cardona, Alexander
Wilson, Kip
Frank, David
Wilkowski, Phillip Michael
White, Nolan
Abstract
Techniques for collecting, synchronizing, and displaying various types of data relating to a road segment enable, via one or more local or remote processors, servers, transceivers, and/or sensors, (i) enhanced and contextualized analysis of vehicle events by way of synchronizing different data types, relating to a monitored road segment, collected via various different types of data sources; (ii) enhanced and contextualized analysis of filed insurance claims pertaining to a vehicle incident at a road segment; (iii) advantageous machine learning techniques for predicting a level of risk assumed for a given vehicle event or a given road segment; (iv) techniques for accounting for region-specific driver profiles when controlling autonomous vehicles; and/or (v) improved techniques for providing a GUI to display collected data in a meaningful and contextualized manner.
G06F 3/0484 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
G06V 20/52 - Surveillance or monitoring of activities, e.g. for recognising suspicious objects
G06V 20/56 - Context or environment of the image exterior to a vehicle by using sensors mounted on the vehicle
G06V 20/58 - Recognition of moving objects or obstacles, e.g. vehicles or pedestrians; Recognition of traffic objects, e.g. traffic signs, traffic lights or roads
G07C 5/00 - Registering or indicating the working of vehicles
G08G 1/052 - Detecting movement of traffic to be counted or controlled with provision for determining speed or overspeed
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Severtson, Forrestt
Abstract
Techniques for detecting interactions between predictor variables in a statistical model are provided. The techniques include identifying predictor variables for a dependent variable; and for each pair of predictor variables: obtaining a dataset including (i) first predictor variable values, (ii) second predictor variable values, and (iii) dependent variable values associated with each pair of a first predictor variable value and a second predictor variable value; generating a three-dimensional graph based on the dataset, wherein each point of the three-dimensional graph includes a first coordinate value associated with a first predictor variable, a second coordinate value associated with a second predictor variable, and a third coordinate value associated with a dependent variable outcome; and analyzing the three-dimensional graph to determine a measure of spatial randomness associated with the three-dimensional graph. The techniques further include identifying pairs of predictor variables having interactions based on their respective measures of spatial randomness.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Leise, William J.
Graff, Douglas A.
Mccoy, Anthony
Skaggs, Jaime
Call, Shawn M.
Mccullough, Stacie A.
Clayton, Wendy H.
Magerkurth, Melinda Teresa
Flesher, Kim E.
Runge, Travis Charles
Abstract
Systems and methods are disclosed with respect to using a blockchain for managing the subrogation claim process related to a vehicle collision, in particular, utilizing evidence oracles as part of the subrogation process. An exemplary embodiment includes receiving recorded data from one or more connected devices at a geographic location; analyzing the recorded data, wherein analyzing the recorded data includes determining that an collision has occurred involving one or more vehicles; generating a transaction including the data indicative of the collision based upon the analysis; and transmitting the transaction to at least one other participant in the distributed ledger network.
H04L 9/06 - Arrangements for secret or secure communications; Network security protocols the encryption apparatus using shift registers or memories for blockwise coding, e.g. D.E.S. systems
H04L 9/32 - Arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Gajendran, Suresh B.
Chandrappa, Mahesh
Dickneite, Mark A.
Fiala, Charles T.
Zaheer, Rashid
Abstract
Systems and methods for predictive data analytics are provided. A method comprises generating a guided user interface (GUI) that guides one or more user operations on the user interface including: obtaining, from a database, a dataset including a plurality of data objects; determining one or more characteristics associated with a first data object of the plurality of data objects; identifying a subset of the dataset based at least in part on the one or more characteristics; selecting at least one machine learning algorithm; and training a machine learning (ML) model with respect to the first data object using the subset of the dataset and the at least one machine learning algorithm to generate a trained ML model; implementing the trained ML model with respect to the first data object in a cloud server to enable distributing the trained ML model to a plurality of client device via a network.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Call, Shawn M.
Skaggs, Jaime
Bellas, Eric
Graff, Douglas A.
Leise, William J.
King, Vicki
Alt, Jacob J.
Moore, Eric R.
Mccullough, Stacie A.
Abstract
A shared ledger operated by a group of network participants according to a set of consensus rules manages and resolves subrogation claims between a clamant and a defendant with arbitration. Evidence regarding the value of the subrogation claim is sent to the shared ledger by the parties to the subrogation claim such as sending data to a smart contract deployed on the shared ledger. The parties to the subrogation claim or entities that are not parties to the subrogation claim may broadcast data relating to fault to the blockchain. The data relating to fault may be evaluated by the parties or entities acting on the parties' behalf to determine fault. A fault determination may be broadcast to the blockchain based upon the analysis of the data relating to fault. Once the claim is resolved, arbitrator may release funds on the chain to the prevailing party or may accept confirmation that any payments have been made between the parties off-chain.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Marzinzik, Duane L.
Mifflin, Matthew
Burkiewicz, Christopher
Abstract
A computer system for analyzing voice bots. The computer system is programmed to: (1) store a plurality of completed conversations, wherein each conversation of the plurality of completed conversations includes a plurality of interactions between a user and a voice bot; (2) analyze the plurality of completed conversations; (3) determine a score for each completed conversation based upon the analysis, the score indicating a quality metric for the corresponding conversation; and/or (4) generate a report based upon the plurality of scores for the plurality of completed conversations.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Chan, Leo Nelson
Alt, Jacob J.
Megyese, Matthew S.
Cielocha, Steven C.
Gaudin, Kristopher Keith
Fields, Brian Mark
Abstract
In a computer-implemented method, alert responsiveness data indicating how responsive a driver is to one or more types of vehicle alerts is received. The method also includes generating or modifying a driver profile associated with the driver, the driver profile including alert responsiveness profile information based upon the alert responsiveness data, and identifying, based at least upon the generated or modified driver profile, a suggested vehicle type. Identifying the suggested vehicle type includes determining that the generated or modified driver profile meets a set of one or more matching criteria associated with the suggested vehicle type at least in part by determining that the alert responsiveness profile information meets one or more criteria indicative of reliability of the suggested vehicle type. The method also includes causing an indication of the suggested vehicle type to be displayed to a user.
G07C 5/00 - Registering or indicating the working of vehicles
G07C 5/08 - Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle, or waiting time
11.
SYSTEMS AND METHODS FOR ENVIRONMENTAL ANALYSIS BASED UPON VEHICLE SENSOR DATA
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Tofte, Nathan
Nave, Cole
Abstract
A system for analyzing the environment of a vehicle i) receives a plurality of data from at least one sensor associated with a vehicle, such that the plurality of data includes at least one environmental condition at a location; (ii) analyzes the plurality of data to determine the at least one environmental condition at the location; (iii) determines a condition of a building at the location based upon the at least one environmental condition; (iv) determines an insurance product for the building based upon the determined condition associated with the building; and (v) generates an insurance quote for the insurance product. As a result, the speed and accuracy of insurance providers learning about potential clients and the conditions of the potential client's property and needs is increased.
B60W 10/20 - Conjoint control of vehicle sub-units of different type or different function including control of steering systems
B60W 10/30 - Conjoint control of vehicle sub-units of different type or different function including control of auxiliary equipment, e.g. air-conditioning compressors or oil pumps
B60W 30/085 - Taking automatic action to adjust vehicle attitude in preparation for collision, e.g. braking for nose dropping
G06Q 30/0201 - Market modelling; Market analysis; Collecting market data
H04Q 9/00 - Arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Vivek, Veena
Lefebre, Ellakate
Dunstan, Stephen
Abstract
The present techniques relate to, inter alia, cryptographically-verifiable insurance credentials and cryptographically-verifiable property transfer. The novel methods and systems of decentralized identity discussed herein improve user experience (whether individual or organizational) by moving control over identity from the hands of centralized entities, back to where it belongs—i.e., to the hands of individual organizations and users. In one aspect, a method includes obtaining a scanned image; processing the scanned image; transmitting a claim request; and receiving and storing an attestation response, and a computing system includes a processor; and a memory having stored thereon computer-executable instructions that, when executed by the one or more processors, cause the computing system to: receive a claim request; cryptographically verify the claim; and transmit an attestation response.
H04L 9/32 - Arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system
13.
AUGMENTED REALITY SYSTEM FOR REAL-TIME DAMAGE ASSESSMENT
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Assam, Lee Marvin John
Abstract
A method and system for improving damage assessment by automatic measurement of virtual objects within an augmented reality (AR) representation of a physical environment are disclosed. A user interacts with a mobile computing device to position and resize virtual objects within a virtual space corresponding to a physical environment, which is presented to the user as an AR environment generated by the mobile computing device. The virtual objects are positioned and sized to match damaged physical objects within the physical environment. The sizes of the physical objects are automatically determined using the virtual sizes of the virtual objects, which physical sizes are further used to determine the extent of damage.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Garavaglia, Jeremy
Larson, John
Pharr, Jovonni Lee
Wilson, Kip
White, Nolan
Mudunuri, Achyutha Srinivas
Taylor, Wallace
Aviles, Mike
Abstract
A computer system for generating an insurance policy for a user includes a processor and a non-transitory, tangible, computer-readable storage medium having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations including: (i) receiving, from a wearable electronic user device, biometric data associated with a user; (ii) analyzing, based upon a plurality of rules, the biometric data; (iii) determining a health score associated with the user, based in part upon the analysis of the biometric data, wherein the health score represents a likelihood that the user will maintain a level of health for a predefined period of time; (iv) retrieving terms and conditions for an insurance policy from a database based upon the health score; and (v) generating, based upon the determining, an insurance policy for the user based upon the terms and conditions.
G16H 10/40 - ICT specially adapted for the handling or processing of patient-related medical or healthcare data for data related to laboratory analysis, e.g. patient specimen analysis
G06V 40/70 - Multimodal biometrics, e.g. combining information from different biometric modalities
G16H 40/60 - ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices
15.
TECHNOLOGY FOR SITUATIONAL MODIFICATION OF AUTONOMOUS VEHICLE OPERATION
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Christensen, Scott T.
Hayward, Gregory L.
Abstract
Systems and methods for situational modification of autonomous vehicle operation are disclosed. According to aspects, a computing device may detect the occurrence of an emergency event and may determine a current operation of an autonomous vehicle that may be associated with the emergency event. The computing device may determine a modification to operation of the autonomous vehicle, where the modification may represent a violation of a roadway regulation that may enable effective handling of the emergency event. The computing device may generate a set of instructions for the autonomous vehicle to execute to cause the autonomous vehicle to undertake the operation modification.
G08G 1/0965 - Arrangements for giving variable traffic instructions having an indicator mounted inside the vehicle, e.g. giving voice messages responding to signals from another vehicle, e.g. emergency vehicle
G05D 1/00 - Control of position, course, altitude, or attitude of land, water, air, or space vehicles, e.g. automatic pilot
G08B 25/00 - Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
G08G 1/0967 - Systems involving transmission of highway information, e.g. weather, speed limits
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Brannan, Joseph Robert
Harvey, Brian N.
Breitweiser, Edward W.
Harr, Joseph P.
Abstract
The following relates generally to providing a virtual insurance kiosk within a virtual environment. In some embodiments, an insurance server receives authentication credentials of a user device attempting to interact with the virtual insurance kiosk. The insurance server may authenticate the user device and establish a secure connection to the user device. The insurance server may then provide an insurance service to the user device. The following also relates generally to providing a secure virtual mall within a virtual environment. In some embodiments, a mall server receives authentication credentials from a user device and/or a vender server. The mall server may then authenticate the user to establish secure connection(s) to the user device and/or vender server. The mall server may process transactions between the user device and vender server, such as by underwriting insurance products related to the transactions.
G06Q 20/40 - Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check of credit lines or negative lists
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Vivek, Veena
Lefebre, Ellakate
Dunstan, Stephen
Abstract
The present techniques relate to, inter alia, cryptographically-verifiable insurance credentials and cryptographically-verifiable property transfer. The novel methods and systems of decentralized identity discussed herein improve user experience (whether individual or organizational) by moving control over identity from the hands of centralized entities, back to where it belongs—i.e., to the hands of individual organizations and users. In one aspect, a method includes obtaining a scanned image; processing the scanned image; transmitting a claim request; and receiving and storing an attestation response, and a computing system includes a processor; and a memory having stored thereon computer-executable instructions that, when executed by the one or more processors, cause the computing system to: receive a claim request; cryptographically verify the claim; and transmit an attestation response.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Hayward, Gregory
Christensen, Scott T.
Abstract
Methods and systems for processing trip-based insurance policies for vehicles. According to aspects, a trip-based insurance policy of a vehicle specifies an amount of trip units for insured vehicle travel and has an associated policy term. In certain cases, a customer may exhaust trip units before an expiration of the policy term. The methods and systems therefore enable the purchase of additional trip units so that the customer remains insured. In other cases, upon expiration of the policy term, an insurance provider may calculate an amount of unused trip units. The insurance provider may determine one or more types of credit that are based on the amount of unused trip units. The insurance provider may also apply the one or more types of credit to an account of the customer.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Marzinzik, Duane L.
Mifflin, Matthew
Burkiewicz, Christopher
Abstract
A multi-mode conversational computer system for implementing multiple simultaneous, nearly simultaneous or semi-simultaneous conversations and/or exchanges of information or receipt of user input. The computer system includes: (1) one or more processors and/or transceivers, and one or more memory units; (2) a touch display screen having a graphical user interface configured to accept user touch input; and/or (3) a voice bot configured to accept user voice input. A user engages in at least two separate exchanges of information/data with the computer system simultaneously, nearly simultaneously, or nearly at the same time via the touch display screen and the voice bot.
G06F 3/0488 - Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Harvey, Brian N.
Brannan, Joseph Robert
Wilson, J. Lynn
Riley, Sr., Matthew Eric
Gross, Ryan
Abstract
In a method for applying penalties or incentives to a driver of a rented vehicle, an indication that the driver has agreed to terms for renting the vehicle from the vehicle owner is received, with the terms including the potential application of penalties or incentives to the driver based on driving behavior. Telematics data, indicative of operation of the rented vehicle by the driver during a period of time, is received. By analyzing the telematics data, one or more driving behaviors of the driver during the time period is/are identified. For each driving behavior, a corresponding state of an environment of the rented vehicle when the driving behavior occurred is determined. One or more penalties or incentives are caused to be applied to the driver, based on the driving behavior(s) and the corresponding state(s) of the environment of the rented vehicle.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Jennings, Robert Alpine
Lommatsch, Theresa E.
Kobulnicky, Ben
Abstract
A receipt capture tool residing on a customer mobile device may be initiated when a customer completes an in-store or online purchase. The receipt capture tool may prompt the customer to capture an image of a receipt detailing a purchase and an item (e.g., product or service) purchased. For instance, the photo of a physical receipt may be taken by the mobile device, or an electronic receipt or email detailing the purchasing transmitted from a physical merchant or online merchant server may be stored. Receipt information may be extracted and saved with other information pertinent to the item purchased, including warranty information. If the customer needs to return or repair the item purchased at a future date, the receipt and warranty information may be subsequently accessed via their mobile device. The receipt and warranty information may also be stored in a searchable database to facilitate easy retrieval by the customer.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Antonetti, Joseph
Imran, Abid
Loew, Justin
Moon, Calvin
Foreman, Gary
Abstract
The present disclosure is directed to systems and methods for analyzing digital images to determine alphanumeric strings depicted in the digital images. An electronic device may generate a set of filtered images using a received digital image. The electronic device may also perform an optical character recognition (OCR) technique on the set of filtered images, and may filter out any of the set of filtered images according to a set of rules. The electronic device may further identify a set of common elements representative of the alphanumeric string depicted in the digital image, and determine a machine-encoded alphanumeric string based on the set of common elements
G06V 30/262 - Techniques for post-processing, e.g. correcting the recognition result using context analysis, e.g. lexical, syntactic or semantic context
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Brannan, Joseph Robert
Harvey, Brian N.
Breitweiser, Edward W.
Harr, Joseph P.
Abstract
The following relates generally to providing a virtual insurance kiosk within a virtual environment. In some embodiments, an insurance server receives authentication credentials of a user device attempting to interact with the virtual insurance kiosk. The insurance server may authenticate the user device and establish a secure connection to the user device. The insurance server may then provide an insurance service to the user device. The following also relates generally to providing a secure virtual mall within a virtual environment. In some embodiments, a mall server receives authentication credentials from a user device and/or a vender server. The mall server may then authenticate the user to establish secure connection(s) to the user device and/or vender server. The mall server may process transactions between the user device and vender server, such as by underwriting insurance products related to the transactions.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Vivek, Veena
Lefebre, Ellakate
Dunstan, Stephen
Abstract
The present techniques relate to, inter alia, cryptographically-verifiable insurance credentials and cryptographically-verifiable property transfer. The novel methods and systems of decentralized identity discussed herein improve user experience (whether individual or organizational) by moving control over identity from the hands of centralized entities, back to where it belongs—i.e., to the hands of individual organizations and users. In one aspect, a method includes obtaining a scanned image; processing the scanned image; transmitting a claim request; and receiving and storing an attestation response, and a computing system includes a processor; and a memory having stored thereon computer-executable instructions that, when executed by the one or more processors, cause the computing system to: receive a claim request; cryptographically verify the claim; and transmit an attestation response.
H04L 9/32 - Arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system
G06F 16/955 - Retrieval from the web using information identifiers, e.g. uniform resource locators [URL]
G06K 7/14 - Methods or arrangements for sensing record carriers by corpuscular radiation using light without selection of wavelength, e.g. sensing reflected white light
G06Q 20/36 - Payment architectures, schemes or protocols characterised by the use of specific devices using electronic wallets or electronic money safes
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Nemmani, Krishna
Black, Zebediah Robert
Casmedes, Corey
Dang, Hoang
Gao, Yuncheng
Hargreaves, Tyler
Kirtzic, John Steven
Li, Zongzhe
Longva, Einar
Mao, Victor
Nguyen, Trac
Panguluri, Sivarama Kirshna
Sherer, Dalton
Yang, Edward
Abstract
A technique is provided for determining a loss risk assessment score for a vehicle trip. The technique includes, at a vehicle, a computing device receiving first information indicative of operation of the vehicle. The technique also includes, at the vehicle, the computing device receiving second information indicative of an environment at a particular location and time. The computing device correlates the first information and the second information to generate a data set. The technique also includes determining a score for the vehicle trip based at least in part upon the generated data set.
H04L 67/12 - Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
26.
SYSTEMS AND METHODS FOR MULTIMODAL ANALYSIS AND RESPONSE GENERATION USING ONE OR MORE CHATBOTS
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Marzinzik, Duane L.
Mifflin, Matthew
Burkiewicz, Christopher
Abstract
A computer system includes a multimodal server and an audio handler. The audio handler is programmed to: (1) receive, from the user computer device via the multimodal server, a verbal statement of a user including a plurality of words; (2) translate the verbal statement into text; (3) select a bot to analyze the translated text; (4) generate an audio response from a text response provided by executing the bot selected for the translated text to generate the text response, wherein the audio response is a response to the user; and (5) transmit the audio response to the multimodal server. The multimodal server is programmed to: (1) receive the audio response to the user's verbal statement from the audio handler; (2) enhance the audio response; and (3) cause the enhanced audio response to be communicated to the enhanced response to the user via the user computer device.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Little, Rebecca A.
Nussbaum, Bryan R.
Stockweather, Deanna L.
Summers, Nathan C.
King, Vicki
Ho, Teresa
Abstract
A virtual environment may be provided, the virtual environment including a procedurally generated virtual landscape. The virtual landscape may include various components, such as natural terrain elements, infrastructural elements, and residential/commercial properties, that are automatically generated based upon procedural rules so as to provide uniqueness of any one virtual landscape. A user may enter the virtual environment and, via various virtual tools, identify aspects of the generated virtual landscape that affect risk to one or more of the properties therein.
G09B 5/12 - Electrically-operated educational appliances providing for individual presentation of information to a plurality of student stations different stations being capable of presenting different information simultaneously
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Mast, Joshua M.
Dewey, Douglas L.
Binion, Todd
Feid, Jeffrey
Abstract
Apparatuses, systems and methods are provided for performing insurance property loss mitigation processes based on an event driven probable roof loss confidence score based on a particular weather event, the event driven probable roof loss confidence score associated with a roof of a building. An example method may include receiving a base-line probable roof loss confidence score for the building. The method may further include receiving weather data associated with the particular weather event, that occurred in the geographic area of the building, and hail data associated with the particular weather event. The method also may include estimating at least one attribute of the one or more attributes, and generating the event driven probable roof loss confidence score based on the base-line probable roof loss confidence score, the weather data, the hail data, and the at least one estimated attribute.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Fields, Brian Mark
Assam, Lee Marvin John
Abstract
Systems and methods are disclosed for enhancing and developing a damage scene virtual reality (VR) visualization. Annotated immersive multimedia image(s) may be received from a first user, where the annotated immersive multimedia image(s) can be associated with a damage scene. A VR visualization of the annotated immersive multimedia image(s) may be rendered using a VR device associated with a second user. The VR visualization may be used to determine a damage amount, where the damage amount is determined from one or more damaged items identifiable in the annotated immersive multimedia image(s).
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Knuffman, Ryan
Sliz, Bradley A.
Allen, Lucas
Abstract
A remotely-controlled (RC) and/or autonomously operated inspection device, such as a ground vehicle or drone, may capture one or more sets of imaging data indicative of at least a portion of an automotive vehicle, such as all or a portion of the undercarriage. The one or more sets of imaging data may be analyzed based upon data indicative of at least one of vehicle damage or a vehicle defect being shown in the one or more sets of imaging data. Based upon the analyzing of the one or more sets of imaging data, damage to the vehicle or a defect of the vehicle may be identified. The identified damage or defect may be compared to a claimed damage or defect to determine whether the claimed damage or defect occurred.
G07C 5/00 - Registering or indicating the working of vehicles
G07C 5/08 - Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle, or waiting time
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Gaudin, Kristopher Keith
Zeglin, Andrew Joseph
Harr, Joseph
Williams, Aaron
Cope, Craig
Abstract
A system and computer-implemented method detect and act upon operator reliance to vehicle alerts. The system and method include receiving user profile data of an operator that includes a baseline of at least one driving activity aided by activation of an alert from a feature of an Advanced Driver Assistance System (ADAS). The system and method may include receiving historical ADAS alert frequency data including a history of at least one driving activity aided by activation of the alert from the ADAS feature. The system and method may compare the user profile data with the historical ADAS alert frequency data, determine a reliance level based upon the comparing, and set at least a portion of an operator profile associated with the operator with the reliance level. As a result, a risk averse driver, and/or proper responsiveness to vehicle alerts may be rewarded with insurance-cost savings, such as increased discounts.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Behrens, Mercy
Beckman, Jason
Yuhas, Donald Joseph
Abstract
Example methods, apparatus, and articles of manufacture to process insurance claims using artificial intelligence are disclosed herein. An example computer-implemented method, executed by a processor, to process an insurance claim using artificial intelligence includes interacting, with the processor, electronically with at least one of an insured person, a representative of the insured person, or a representative of an insured entity to obtain information related to an insurance claim, processing, with the processor, the information with a machine learning engine to identify an action to be taken for the insurance, and performing, with the processor, the action using a backend processing module that is also used by a person to process an insurance claim.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Estes, Hannah
Schwartz, Audrey
Dibenedetto, Michael
Rodriguez, James P.
Zarkoob, Anna
Tucker, Ben
Beachy, Dar
Abella, Elijah
Sherwood, Diana
Bryant, Emily
Sellers, Kristin
Fields, Brian M.
Zhang, Hanpei
Abstract
Systems and methods relating to improving the experience of gig-economy workers are disclosed, with particular reference to gig-economy work involving vehicle use. During or after performance of gig-economy work, data automatically collected may be used to generate and present recommendations or education points to gig-economy workers. Such recommendations may include targeted alerts to notify gig-economy workers of high-demand situations or to coordinate between gig-economy workers and gig-economy customers. Alerts may be generated based upon current excess demand for gig-economy services, as well as gig-economy worker availability and preferences. For example, alerts may be generated in response to detecting emergency conditions in an area in order to mobilize a large number of gig-economy transportation service providers.
G01C 21/36 - Input/output arrangements for on-board computers
G06Q 10/02 - Reservations, e.g. for tickets, services or events
G06Q 10/04 - Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
G06Q 20/40 - Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check of credit lines or negative lists
G06Q 30/0207 - Discounts or incentives, e.g. coupons or rebates
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Christensen, Scott Thomas
Fields, Brian Mark
Prevatt, Stephen R.
Roberson, Steve
Abstract
Systems and methods are provided for controlling operation of a vehicle. An example system for controlling operation of a vehicle includes one or more data collection components and one or more processors. The one or more data collection components are configured to collect data representative of a physical configuration of an interior vehicle component. The one or more processors are configured to access the collected data, determine, by processing the collected data, the physical configuration of the interior vehicle component, select a manner of operation based upon the determined physical configuration of the interior vehicle component, and cause the vehicle to operate according to the manner of operation.
B60W 50/00 - CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE OR DIFFERENT FUNCTION; CONTROL SYSTEMS SPECIALLY ADAPTED FOR HYBRID VEHICLES; ROAD VEHICLE DRIVE CONTROL SYSTEMS FOR PURPOSES NOT RELATED TO THE CONTROL OF A PARTICULAR SUB-UNIT - Details of control systems for road vehicle drive control not related to the control of a particular sub-unit
35.
SYSTEMS AND METHODS FOR MULTIMODAL ANALYSIS AND RESPONSE GENERATION USING ONE OR MORE CHATBOTS
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Marzinzik, Duane L.
Mifflin, Matthew
Burkiewicz, Christopher
Abstract
A multi-mode conversational computer system for implementing multiple simultaneous, nearly simultaneous, or semi-simultaneous conversations and/or exchanges of information or receipt of user input includes at least one processor and/or transceiver in communication with at least one memory device; a voice bot configured to accept user voice input and provide voice output; and/or at least one input and output communication channel. The at least one input and output communication channel is configured to communicate with the user via a first channel of the at least one input and output communication channel and the voice bot simultaneously, nearly simultaneously, or nearly at the same time.
H04L 51/02 - User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
G06F 3/041 - Digitisers, e.g. for touch screens or touch pads, characterised by the transducing means
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Zhang, Dingchao
Myers, Jeffrey S.
Bernico, Michael
Bokshi-Drotar, Marigona
Breitweiser, Edward W.
Laube, Peter
Pamuksuz, Utku
Abstract
A method and system may use computer vision techniques and machine learning analysis to automatically identify a user's biometric characteristics. A user's client computing device may capture a video of the user. Feature data and movement data may be extracted from the video and applied to statistical models for determining several biometric characteristics. The determined biometric characteristic values may be used to identify individual health scores and the individual health scores may be combined to generate an overall health score and longevity metric. An indication of the user's biometric characteristics which may include the overall health score and longevity metric may be displayed on the user's client computing device.
G06V 40/16 - Human faces, e.g. facial parts, sketches or expressions
G16H 15/00 - ICT specially adapted for medical reports, e.g. generation or transmission thereof
G16H 50/50 - ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for simulation or modelling of medical disorders
37.
SYSTEM AND METHODS FOR PREDICTING RENTAL VEHICLE USE PREFERENCES
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Harvey, Brian N.
Brannan, Joseph Robert
Wilson, J. Lynn
Riley, Sr., Matthew Eric
Gross, Ryan
Abstract
Embodiments described herein generate a first set of prompts, the first set of prompts configured to prompt a vehicle owner for a first set of answers used to learn preferred vehicle renter characteristics; receive the first set of answers; generate, based upon the first set of answers, a second set of prompts, the second set of prompts configured to prompt the owner for a second set of answers used to learn additional preferred vehicle renter characteristics; receive the second set of answers; predict user preference value(s) of a profile of the owner based upon the second set of answers, wherein the user preference value(s) define criteria for sharing a vehicle associated with the profile with vehicle renters who satisfy the criteria; apply the criteria to potential vehicle renters; and cause an indication of the vehicle to be displayed only to the potential vehicle renters who satisfy the criteria.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Skinner, Chad
Dies, Scott D.
Gupta, Amit
Kammeyer, Aaron
Abstract
Techniques described herein relate to message distribution in a contact center. Messages generated by an administrator and/or by a trained model processing data from customer interactions with the contact center are stored in a message queue. A desktop application running on a representative device and hosted by the contact center queries the message queue for messages intended for a representative using the representative device. Messages intended for the representative are automatically displayed on the representative device, e.g., on the desktop.
H04L 51/222 - Monitoring or handling of messages using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
H04L 67/1001 - Protocols in which an application is distributed across nodes in the network for accessing one among a plurality of replicated servers
39.
SYSTEMS AND METHODS FOR MANAGING AND PROCESSING VEHICLE OPERATOR ACCOUNTS BASED ON VEHICLE OPERATION DATA
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Cote, Kerry Lynne
Baker, Nicholas R.
Clauss, Mark E.
Binion, Todd
Rhoades, Andrea Lee
Balbach, Steven J.
Fields, Brian Mark
Pott, Kyle
Abstract
Methods and systems for analyzing vehicle operation data associated with a temporary or periodic usage of a vehicle by a driver. In aspects, the vehicle operation data may be analyzed to assess a performance of the driver during operation of the vehicle. Based on the performance of the driver, the driver may qualify for a reward.
G07C 5/08 - Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle, or waiting time
40.
Systems and methods for autonomous vehicle incident management and recertification
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Kellett, Jennifer Criswell
Ho, An
Trayer, Jerome Scott
Simonson, Jacob Thomas
Myers, Jeremy
Wilson, Kip
Abstract
An incident management system for managing an incident response may be provided. The incident management system may include an incident management (IM) computing device and a vehicle. The IM computing device may include a processor and memory, the processor may be programmed to receive a notification that an incident has occurred, the notification including sensor data and sub-system data. The processor may analyze the data to determine an incident response, the determination including categorizing the incident based on damage determined from the data. The processor may also identify a responding party based on the incident response and the category of the incident. The processor may further parse the data to generate a set of critical data. The critical data may be based on the responding party. The processor may transmit a message to the responding party including the critical data and the location of the vehicle.
G07C 5/00 - Registering or indicating the working of vehicles
G05D 1/00 - Control of position, course, altitude, or attitude of land, water, air, or space vehicles, e.g. automatic pilot
G07C 5/08 - Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle, or waiting time
41.
System and methods for determining rental eligibility based on contextual telematics data
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Harvey, Brian N.
Brannan, Joseph Robert
Wilson, J. Lynn
Riley, Sr., Matthew Eric
Gross, Ryan
Abstract
Embodiments described herein, inter alia, receive telematics data collected over a period of time, wherein the telematics data is indicative of operation of a vehicle by a potential renter during the period of time; identify, upon analyzing the telematics data, driving behavior(s) of the renter during the period of time; determine, for each driving behavior, a corresponding state of an environment of the vehicle when the driving behavior occurred; determine renter eligibility value(s) for the renter based on the driving behavior(s) and the corresponding state of an environment of the vehicle; compare the renter eligibility value(s) to user preference value(s) of a profile of a vehicle owner, wherein the user preference value(s) define one or more criteria for vehicle renters with whom the vehicle can be shared; and cause an indication of the vehicle associated with the profile to be displayed only if the renter satisfies the criteria.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
King, Garren
Devore, Justin
Mathes, Andrew
Abstract
During a communication session with a caller, a representative can enter information into a claim loss reporting tool to generate a loss report associated with an insurance claim. A dialogue advisor can cause the claim loss reporting tool to suggest questions that the representative should ask, and/or actions the representative should take, during the communication session. The dialogue advisor can make such suggestions, during the communication session, based at least in part on confidence levels of simulated destination predictions that correspond with destination predictions a claim router would make according to the same information associated with the loss report.
G06F 3/0483 - Interaction with page-structured environments, e.g. book metaphor
G06F 3/0484 - Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
43.
Systems and methods for generating a blockchain-based user profile
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Fields, Brian Mark
Assam, Lee Marvin John
Abstract
Systems and methods are described for generating a blockchain-based user profile. In various aspects, one or more blockchain IDs associated with a user is received, where each blockchain ID is associated with a corresponding blockchain. One or more blockchain transactions are identified that are associated with the one or more blockchain IDs, where a trust profile for the user can be generated based on the one or more blockchain transactions. The trust profile can include user information determined from the one or more blockchain transactions.
H04L 29/06 - Communication control; Communication processing characterised by a protocol
H04L 9/06 - Arrangements for secret or secure communications; Network security protocols the encryption apparatus using shift registers or memories for blockwise coding, e.g. D.E.S. systems
G06Q 20/06 - Private payment circuits, e.g. involving electronic currency used only among participants of a common payment scheme
H04L 9/32 - Arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system
H04L 9/30 - Public key, i.e. encryption algorithm being computationally infeasible to invert and users' encryption keys not requiring secrecy
H04L 9/14 - Arrangements for secret or secure communications; Network security protocols using a plurality of keys or algorithms
44.
Systems and Methods for a Zero-Trust Index Mutual Aid
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Gross, Ryan Michael
Riley, Sr., M Eric
Thoele, Jody Ann
Jeffers, Jordan
Harbaugh, Shawn Renee
Lovings, Rick
Yant, Joann C.
Jacobs, Jenny L.
Abstract
Systems and methods are described for facilitating a zero-trust index mutual aid on a distributed ledger. The method may include: (1) receiving weather data at the distributed ledger; (2) detecting, based at least upon the weather data, that a trigger for a parametric event is met for a first subset of a plurality of users; (3) retrieving, responsive to the detecting, payment from a second subset of the plurality of users in accordance with a smart contract stored on the distributed ledger; (4) allocating the payment from the second subset of the plurality of users into respective allocated payments in accordance with the smart contract; and (5) causing the first subset of the plurality of users to receive the respective allocated payments in accordance with the smart contract.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Gross, Ryan Michael
Riley, Sr., M Eric
Thoele, Jody Ann
Jeffers, Jordan
Harbaugh, Shawn Renee
Lovings, Rick
Yant, Joann C.
Jacobs, Jenny L.
Abstract
Techniques for using connected vehicles as secondary data sources to confirm weather data and other triggering events are provided, including (1) determining indication of a weather event associated with a location of interest; (2) receiving indications of location data captured by location sensors associated with vehicles (such as vehicle-mounted sensors and/or mobile devices, virtual headsets, or wearables of passengers); (3) comparing the location data captured by the location sensors to a location of interest in order to identify one or more vehicles within a proximity of the location of interest; (4) receiving environmental sensor data captured by environmental sensors associated with one or more of the identified vehicles; and (5) determining, based upon the environmental sensor data captured by the environmental sensors associated with the one or more of the identified vehicles, an indication of an accuracy of the indication of the weather event associated with the location of interest.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Gross, Ryan Michael
Riley, Sr., M. Eric
Thoele, Jody Ann
Jeffers, Jordan
Harbaugh, Shawn Renee
Lovings, Rick
Yant, Joann C.
Jacobs, Jenny L.
Abstract
Techniques for using connected vehicles as secondary data sources to confirm weather data and other triggering crop-damaging events associated with agriculture and agribusinesses, and mitigation techniques associated therewith are provided, including (1) determining indication of a weather event associated with a location of interest; (2) determining possible mitigation techniques for mitigating damage caused by the weather event; (3) receiving indications of location data associated with vehicles/passengers; (4) comparing the location data to a location of interest in order to identify vehicles/passengers within a proximity of the location of interest; (5) receiving sensor data captured by sensors associated with the identified vehicles; and (6) determining, based upon the sensor data captured by the sensors associated with the identified vehicles over a period of time, whether any of the possible mitigation techniques have been performed at the location of interest over the period of time.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Wollenschlager, Torri
Vaughn, Molly
Bothwell, John Lucas
Booth, Kristin E.
Haycraft, Tyler
Lirot, Connor
Pousson, Bart Paul
Smith, Courtney Gerard
Gabbrants, Garrick Douglas
Mellinger, James Joseph
Stokes, Charles Allen
Vernon, Tim
Frazier, Anthony Todd
Clausing, Thomas
Abstract
A method and system provide areas with lifestyle preferences selected by a user. Generally, a computing device receives a selection of one or more lifestyle preferences from the user. In response to the selected lifestyle preferences, a visual display of one or more areas of a geographic map that includes one or more of the lifestyle preferences that favorably compare to the lifestyle preferences of the user is presented to the user via a user interface of the computing device. Additionally, the user may submit a review of the lifestyle preferences available in a particular location.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Gross, Ryan Michael
Brannan, Joseph Robert
Harvey, Brian N.
Abstract
A user analytics computing device for processing vehicle-based telematics data and generating user offerings responsive to the vehicle-based telematics data includes at least one processor in communication with a memory device. The processor is programmed to: (i) receive, from a vehicle computing device, telematics data associated with a plurality of trips taken by a first driver using a first vehicle, (ii) generate a driver profile of the first driver based at least in part upon the telematics data, (iii) access, from the memory device, contextual data associated with an environment in which the first vehicle travelled during the plurality of trips, (iv) synthesize the driver profile and the contextual data to generate a contextualized driver profile, (v) based upon the contextualized driver profile, generate a user offering to influence the driver profile, and (vi) transmit the user offering to a user computing device associated with the first driver.
STATE FARM MUTUAL AUTOMBILE INSURANCE COMPANY (USA)
Inventor
Chan, Aaron Scott
Abstract
Systems and methods for transferring autonomous driving preferences between vehicles are provided. For example, a vehicle operator may borrow a friend's or spouse's vehicle, or may rent a vehicle, and may wish to transfer his or her autonomous driving preferences to the vehicle he or she is currently operating. An autonomous driving preference associated with an operator of a first vehicle is obtained. The autonomous driving preference includes vehicle controls that the operator prefers to be operated autonomously, semi-autonomously, and/or manually. When the operator of the first vehicle is to operate a second vehicle or is currently operating a second vehicle, an indication of the autonomous driving preference associated with the operator is transmitted to the second vehicle, and the vehicle controls associated with the second vehicle are modified based on the autonomous driving preference associated with the operator.
B60W 50/00 - CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE OR DIFFERENT FUNCTION; CONTROL SYSTEMS SPECIALLY ADAPTED FOR HYBRID VEHICLES; ROAD VEHICLE DRIVE CONTROL SYSTEMS FOR PURPOSES NOT RELATED TO THE CONTROL OF A PARTICULAR SUB-UNIT - Details of control systems for road vehicle drive control not related to the control of a particular sub-unit
B60W 50/14 - Means for informing the driver, warning the driver or prompting a driver intervention
50.
Parametric Engine to Implement Methods Using Parametric Analytics
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Gross, Ryan Michael
Riley, Sr., M Eric
Thoele, Jody Ann
Jeffers, Jordan
Harbaugh, Shawn Renee
Lovings, Rick
Yant, Joann C.
Jacobs, Jenny L.
Skyten, Erik
Abstract
Systems and methods are described for performing analysis of parametric events. The method may include: (1) receiving weather data from a weather oracle network; (2) calculating, using a first trained machine learning algorithm, a likelihood of a trigger activation for a parametric event (or a trigger event) for a user based at least upon the weather data; (3) calculating, using a second trained machine learning algorithm, an estimated loss for the user based at least upon the likelihood of the trigger activation; (4) determining an initial coverage for the user; and (5) determining whether to offer the user updated coverage for the parametric event based at least upon a comparison of the initial coverage and the estimated loss for the user.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Fields, Brian M.
Tofte, Nathan L.
Williams, Aaron C.
Harr, Joseph P.
King, Vicki
Abstract
The following generally relates to using Augmented Reality (AR) to enhance the in-vehicle experience. In some examples, AR techniques are applied to provide AR indications of vehicle safety indicia to alert vehicle occupants to information that may not otherwise be perceptible. In other example, AR techniques are applied to provide emergency vehicle warnings to improve the likelihood of safe responses thereto. In yet other examples, AR techniques are applied to generated personalized outdoor displays, for example, to ameliorate conditions that may impair safe operation of a vehicle.
B60W 50/14 - Means for informing the driver, warning the driver or prompting a driver intervention
B60W 40/02 - Estimation or calculation of driving parameters for road vehicle drive control systems not related to the control of a particular sub-unit related to ambient conditions
B60W 40/08 - Estimation or calculation of driving parameters for road vehicle drive control systems not related to the control of a particular sub-unit related to drivers or passengers
B60K 35/00 - Arrangement or adaptations of instruments
G06V 20/59 - Context or environment of the image inside of a vehicle, e.g. relating to seat occupancy, driver state or inner lighting conditions
G01S 1/04 - Beacons or beacon systems transmitting signals having a characteristic or characteristics capable of being detected by non-directional receivers and defining directions, positions, or position lines fixed relatively to the beacon transmitters; Receivers co-operating therewith using radio waves - Details
52.
SYSTEMS AND METHODS FOR EMERGENCY VEHICLE WARNINGS VIA AUGMENTED REALITY
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Fields, Brian M.
Tofte, Nathan L.
Williams, Aaron C.
Harr, Joseph P.
King, Vicki
Abstract
The following generally relates to using Augmented Reality (AR) to enhance the in-vehicle experience. In some examples, AR techniques are applied to provide AR indications of vehicle safety indicia to alert vehicle occupants to information that may not otherwise be perceptible. In other example, AR techniques are applied to provide emergency vehicle warnings to improve the likelihood of safe responses thereto. In yet other examples, AR techniques are applied to generated personalized outdoor displays, for example, to ameliorate conditions that may impair safe operation of a vehicle.
B60W 40/08 - Estimation or calculation of driving parameters for road vehicle drive control systems not related to the control of a particular sub-unit related to drivers or passengers
B60K 35/00 - Arrangement or adaptations of instruments
G06V 20/59 - Context or environment of the image inside of a vehicle, e.g. relating to seat occupancy, driver state or inner lighting conditions
53.
SYSTEMS AND METHODS FOR FINDING GROUP MEMBERS VIA AUGMENTED REALITY
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Fields, Brian M.
Tofte, Nathan L.
Williams, Aaron C.
Harr, Joseph P.
King, Vicky
Abstract
The following generally relates to using Augmented Reality (AR) to enhance pedestrian navigation. In some examples, AR techniques are applied to provide AR indications of a location of a group member that includes two or more AR devices. In these examples, AR techniques may be applied to determine a relative position of the group member and/or provide navigational guidance to the group member. In other examples, AR techniques are applied to provide AR-assisted pedestrian guidance. In these examples, AR techniques may be applied to present an AR display that includes information for a point of interest along a route.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Little, Rebecca A.
Galante, Christopher Robert
Abstract
Described herein are techniques to facilitate vehicular incident reenactment using three-dimensional (3D) representations. The techniques include presenting an image including 3D representations of one vehicle and one non-vehicular object related to a vehicular incident. The operations further include providing a message that requests manipulation of the 3D representations to reenact the vehicular incident. The operations further include receiving input and generating a 3D reenactment of the vehicular incident that includes the 3D representations of the at least one vehicle and at least one non-vehicular object.
G06F 3/04815 - Interaction with a metaphor-based environment or interaction object displayed as three-dimensional, e.g. changing the user viewpoint with respect to the environment or object
G06T 19/00 - Manipulating 3D models or images for computer graphics
55.
CRYPTOGRAPHIC HASH CHAIN FOR VEHICLE CONFIGURATION VERIFICATION
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Floyd, Matthew Lewis
Smith, Jr., Leroy Luther
Benzio, Brittney
Barnard, Nathan
Lowry, Shannon Marie
Abstract
In one aspect, a computer system for vehicle configuration verification, and/or detecting unauthorized vehicle modification may be provided. In some exemplary embodiments, the computer system may include a processor and a non-transitory, tangible, computer-readable storage medium having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations including: (1) receiving a vehicle image, including a vehicle identifier and at least one software module; (2) calculating a configuration hash value of the at least one software module; generating a first data block including the configuration hash value, a first index value, the vehicle identifier, and a digital signature; (3) storing the first data block in a memory; and/or (4) transmitting the first data block to any number of network participants using a distributed network to facilitate vehicle software configuration verification.
H04L 67/00 - Network arrangements or protocols for supporting network services or applications
H04L 67/12 - Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
H04W 4/40 - Services specially adapted for particular environments, situations or purposes for vehicles, e.g. vehicle-to-pedestrians [V2P]
H04L 9/32 - Arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system
B60W 50/02 - Ensuring safety in case of control system failures, e.g. by diagnosing, circumventing or fixing failures
B60W 50/04 - Monitoring the functioning of the control system
G05D 1/00 - Control of position, course, altitude, or attitude of land, water, air, or space vehicles, e.g. automatic pilot
B60W 50/029 - Adapting to failures or work around with other constraints, e.g. circumvention by avoiding use of failed parts
G05D 1/02 - Control of position or course in two dimensions
G06F 21/54 - Monitoring users, programs or devices to maintain the integrity of platforms, e.g. of processors, firmware or operating systems during program execution, e.g. stack integrity, buffer overflow or preventing unwanted data erasure by adding security routines or objects to programs
H04W 12/30 - Security of mobile devices; Security of mobile applications
G07C 5/00 - Registering or indicating the working of vehicles
H04L 9/06 - Arrangements for secret or secure communications; Network security protocols the encryption apparatus using shift registers or memories for blockwise coding, e.g. D.E.S. systems
56.
SYSTEMS AND METHODS FOR ENHANCED OUTDOOR DISPLAYS VIA AUGMENTED REALITY
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Fields, Brian M.
Tofte, Nathan L.
Williams, Aaron C.
Harr, Joseph P.
King, Vicki
Abstract
The following generally relates to using Augmented Reality (AR) to enhance the in-vehicle experience. In some examples, AR techniques are applied to provide AR indications of vehicle safety indicia to alert vehicle occupants to information that may not otherwise be perceptible. In other example, AR techniques are applied to provide emergency vehicle warnings to improve the likelihood of safe responses thereto. In yet other examples, AR techniques are applied to generated personalized outdoor displays, for example, to ameliorate conditions that may impair safe operation of a vehicle.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Fields, Brian M.
Tofte, Nathan L.
Williams, Aaron C.
Harr, Joseph P.
King, Vicki
Abstract
The following generally relates to using Augmented Reality (AR) to enhance pedestrian navigation. In some examples, AR techniques are applied to provide AR indications of a location of a group member that includes two or more AR devices. In these examples, AR techniques may be applied to determine a relative position of the group member and/or provide navigational guidance to the group member. In other examples, AR techniques are applied to provide AR-assisted pedestrian guidance. In these examples, AR techniques may be applied to present an AR display that includes information for a point of interest along a route.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Fields, Brian M.
Tofte, Nathan L.
Williams, Aaron C.
Harr, Joseph P.
King, Vicki
Abstract
The following relates generally to using augmented reality (AR) for inspection of a property. In some examples, underlay layer data may be received (e.g., from a camera of an AR viewer device); and overlay layer data may be received (e.g., from a different camera or other overlay layer device). An AR display may be created by correlating the underlay layer data with the overlay layer data. A property inspection indicia may be identified based upon the correlated overlay layer data.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Marotta, Nicholas Carmelo
Kennedy, Laura
Willingham, J D Johnson
Abstract
The following relates generally to light detection and ranging (LIDAR) and artificial intelligence (AI). In some embodiments, a system: receives LIDAR data generated from a LIDAR camera; measures a plurality of dimensions of a landscape based upon processor analysis of the LIDAR data; builds a 3D model of the landscape based upon the measured plurality of dimensions, the 3D model including: (i) a structure, and (ii) a vegetation; and displays a representation of the 3D model.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Mckim, Grant
Abstract
Described herein are systems and techniques to facilitate rapid and effective notification of issues that may affect services and applications configured at a cloud-based system. A service monitoring system may be queried regularly for status data for services operating in a cloud-based system. The service status data received in response may be compared to previously stored service status data to identify new and changed issues. Based on the types of issues identified, urgent and/or non-urgent notifications may be generated and transmitted to the users associated with the affected service and/or other parameters using multiple communications channels. Responsive failover actions may also be implemented based on the detected issue and the impacted service.
H04L 41/50 - Network service management, e.g. ensuring proper service fulfilment according to agreements
H04L 67/51 - Discovery or management thereof, e.g. service location protocol [SLP] or web services
H04L 41/5009 - Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
H04L 67/10 - Protocols in which an application is distributed across nodes in the network
61.
Systems and methods for enhancing waste disposal and energy efficiency using sensor and alternative power technologies
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Megyese, Matthew
Lockenvitz, Sarah Ann
Bates, Paul
Marotta, Nicholas Carmelo
Roth, Cathy Jo
Rowley, Austin
Wheet, Jared
Abstract
A computer system including sensor and alternative power technologies for enhancing waste disposal and energy efficiency using is provided. The computer system may be configured to receive waste data and recycling data from at least one sensor located proximate to a waste bin, and determine a level of waste in the waste bin based upon the received waste data, and a level of contamination of the waste bin based upon the received recycling data. The computer system may be also configured to determine whether collection of waste in the waste bin or decontamination of the waste bin is required. The computer system may be further configured to generate an alert including information corresponding collection or decontamination of the waste bin, and transmit the alert to one or more client devices associated with at least one user.
B07C 5/342 - Sorting according to other particular properties according to optical properties, e.g. colour
H04B 1/38 - Transceivers, i.e. devices in which transmitter and receiver form a structural unit and in which at least one part is used for functions of transmitting and receiving
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Gammelgard, Ryan
Davis, Justin
Abstract
Autonomous vehicle methods and systems are described herein for communicating with an autonomous or semi-autonomous vehicle to remotely control operation of the vehicle, to detect and remove unauthorized passengers, to deliver loads, to receive registration information for the vehicle, to provide accessibility information to the vehicle, and/or to receive sensor or other environmental data to integrate with an electronic game or other extended reality experience.
G05D 1/00 - Control of position, course, altitude, or attitude of land, water, air, or space vehicles, e.g. automatic pilot
G09B 9/052 - Simulators for teaching or training purposes for teaching control of vehicles or other craft for teaching control of land vehicles characterised by provision for recording or measuring trainee's performance
G09B 9/042 - Simulators for teaching or training purposes for teaching control of vehicles or other craft for teaching control of land vehicles providing simulation in a real vehicle
G06T 19/00 - Manipulating 3D models or images for computer graphics
B60K 35/00 - Arrangement or adaptations of instruments
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Brannan, Joseph Robert
Gross, Ryan Michael
Riley, Sr., Matthew Eric
Beachy, Darwin Gene
Myers, Michael Aaron
Harvey, Brian N.
Tucker, Benjamin Joel
Christensen, Scott Thomas
Abstract
Described herein are methods and systems for generating and applying vehicle maintenance models to vehicle telematics data. A vehicle telematics analytics (VTA) computing device is configured to receive vehicle telematics data associated with operation of a subject vehicle, and apply the received vehicle telematics data to a vehicle maintenance model to determine whether the operation of the subject vehicle is better or worse than standard operation of like vehicles. The VTA computing device may adjust a maintenance cost and/or determine if a user of the vehicle is eligible for a reward based upon this determination. The VTA computing device is configured to transmit an itemized report to the user including the adjusted maintenance cost and/or the reward as well as one or more other vehicle costs.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Floyd, Matthew L.
Yu, Alvin Hon-Wai
Murphy, Antwuan
Benzio, Brittney
Brantley, Lindsi
Delaney, Matthew S.
Vulich, Matthew
Rodriguez, Matthew S.
Goel, Neha
Collins, Sabrina
Murillo, Annie Pudlo
Abstract
Methods and systems for maintaining and building an autonomous vehicle-related event blockchain are provided. One or more processors may receive indications of autonomous vehicle events. The autonomous vehicle events may include information relating to technology usage and/or operational events. The autonomous vehicle events may be compiled into a log of recorded autonomous vehicle events. Based upon the autonomous vehicle events, an action to implement may be determined. Additionally, the log may be distributed to a public or private network of distributed nodes to form a consensus on an update to the log of record autonomous vehicle events. As a result, the distributed nodes may maintain an up-to-date record of the shared ledger of autonomous vehicle events.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Bellas, Eric
Call, Shawn M.
Carter, Gregory Dwayne
Duehr, Ronald R.
Hevrin, Jeffrey David
Collins, Sara Elizabeth
Abstract
A computer-implemented method for generating an indication of whether a vehicle crash has occurred is presented. It may be determined whether data output by a base sensor(s) of a mobile computing device indicates that a vehicle crash condition has occurred. An additional sensor(s) of the mobile computing device may begin outputting additional sensor data when the data output by the base sensor(s) indicates that the vehicle crash condition has occurred. The additional sensor(s) may be caused to output the additional sensor data for an amount of time after the additional sensor(s) begins outputting the additional sensor data. An indication of whether a crash of a vehicle has occurred may be generated based on the additional sensor data output by the additional sensor(s) for the amount of time after the additional sensor(s) begins outputting the additional sensor data.
H04M 1/72412 - User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality by interfacing with external accessories using two-way short-range wireless interfaces
G08B 5/22 - Visible signalling systems, e.g. personal calling systems, remote indication of seats occupied using electromagnetic transmission
H04W 4/02 - Services making use of location information
G07C 5/00 - Registering or indicating the working of vehicles
66.
ASSESSING DRIVER ABILITY TO OPERATE AN AUTONOMOUS VEHICLE
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Fields, Brian Mark
Chan, Leo Nelson
Gaudin, Kristopher Keith
Williams, Aaron
Abstract
A computer-implemented method of assessing driver capability for operating an autonomous vehicle includes identifying a human operator of the autonomous vehicle, the human operator being associated with a driving capability profile. The method further includes signaling to the human operator with the signal, the signal requesting a response from the human operator. The method also includes updating, based on the response from the human operator to the signal, the driving capability profile to indicate a level of skill of the human operator at responding to the signal.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Dunstan, Stephen
Lavallier, Kami
Matesevac, Edward P.
Mueller, Mary Kay
Clardy, Vallory
Morrison, Matthew
Patel, Nirav
Radicati, Francesco
Snell, Beth Ann
Quigley, Cara Lawlor
Mead, Caroline
Schachter, Kelsey
Dutt, Brea
Meyer, Lindsay
Santana, Leny
Coleman, Marta
Pizzo, Christine
Abstract
Provided herein is an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with at least one memory device for facilitating senior user engagement. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, including an indication of whether any user interaction was received.
G16H 40/67 - ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
G16H 10/60 - ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
H04L 51/02 - User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
68.
DETERMINING PROPENSITIES TO DRIVE WEBSITE TARGET USER ACTIVITY
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Cuttell, Matthew
Zheng, Shuhui
Baldone, Carl
Abstract
Users may engage in a target user activity via digital systems, such as a website, and/or non-digital systems. Users may user various digital channels to arrive at the digital systems or non-digital systems. Users may also arrive at digital systems, such as the website, via different entry pages. A propensity analyzer can, based on activity data associated with users, determine propensities of one or more of the digital channels, digital systems, non-digital channels, and/or entry pages to drive users to perform a target user activity. The propensity analyzer can generate recommendations for revising digital channels, digital systems, non-digital channels, and/or entry pages to increase their propensities to drive users to perform the target user activity.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Dunstan, Stephen
Clardy, Vallory
Radicati, Francesco
Morrison, Matthew
Patel, Nirav
Mueller, Mary Kay
Abstract
Provided herein is a care coordination support platform (“CCSP”) computer system including a in communication with a memory device for coordinating care. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver through the application, (iii) receive input from the user or the caregiver defining an event of the user, (iv) assign the event to a caregiver based upon personal and scheduling data of the caregivers, (v) create a care schedule of the user, (vi) display the care schedule to the caregiver, (vii) receive a question regarding the from the user or the caregiver, (viii) convert the question into a query, (ix) run the query against an event database, and (x) transmit a response to the question to the processor.
G16H 40/20 - ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
H04L 51/02 - User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog
G16H 20/30 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to physical therapies or activities, e.g. physiotherapy, acupressure or exercising
G16H 20/10 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to drugs or medications, e.g. for ensuring correct administration to patients
G10L 15/18 - Speech classification or search using natural language modelling
G06Q 10/1093 - Calendar-based scheduling for persons or groups
G10L 15/30 - Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
G06Q 10/20 - Administration of product repair or maintenance
G16H 15/00 - ICT specially adapted for medical reports, e.g. generation or transmission thereof
G16H 50/20 - ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
70.
SYSTEMS AND METHODS FOR VISUALIZATION OF UTILITY LINES
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Marotta, Nicholas Carmelo
Kennedy, Laura
Willingham, Jd Johnson
Abstract
The following relates generally to light detection and ranging (LIDAR) and artificial intelligence (AI). In some embodiments, a system: receives light detection and ranging (LIDAR) data generated from a LIDAR camera; receives preexisting utility line data; and determines a location of the utility line based upon: (i) the received LIDAR data, and (ii) the received preexisting utility line data.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Chauhan, Shaktiraj
Shepherd, Nate
Abstract
In association with unit and integration testing of a software application, a test conflict guard can detect whether test cases are independent and use distinct database data, or are related or dependent test cases that use the same database data. The test conflict guard can detect any related or dependent test cases in a group of test cases, which may cause testing errors if executed in different parallel threads. The test conflict guard can accordingly block test execution until the group of test cases are verified as independent test cases.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Dunstan, Stephen
Clardy, Vallory
Radicati, Francesco
Morrison, Matthew
Patel, Nirav
Mueller, Mary Kay
Abstract
Provided herein is a care coordination support platform (“CCSP”) computer system including a in communication with a memory device for coordinating care. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver through the application, (iii) receive input from the user or the caregiver defining an event of the user, (iv) assign the event to a caregiver based upon personal and scheduling data of the caregivers, (v) create a care schedule of the user, (vi) display the care schedule to the caregiver, (vii) receive a question regarding the from the user or the caregiver, (viii) convert the question into a query, (ix) run the query against an event database, and (x) transmit a response to the question to the processor.
G16H 40/20 - ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog
G16H 20/30 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to physical therapies or activities, e.g. physiotherapy, acupressure or exercising
H04L 51/02 - User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
G06Q 10/1093 - Calendar-based scheduling for persons or groups
G10L 15/18 - Speech classification or search using natural language modelling
G16H 20/10 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to drugs or medications, e.g. for ensuring correct administration to patients
G10L 15/30 - Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
G06Q 10/20 - Administration of product repair or maintenance
G16H 15/00 - ICT specially adapted for medical reports, e.g. generation or transmission thereof
G16H 50/20 - ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
73.
Systems and methods for generating data representative of multi-product insurance discounts and related user interface displays
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Murphy, Benjamin R.
Henderson, Jr., Howard
Orzolek, Elizabeth
Serapin, Arlene
Bianco, Lisa
Abstract
The present disclosure generally relates to systems and methods for generating data representative of multi-product insurance discounts and related user interface displays. The systems and methods may include receiving personal data from an insurance customer and insurance product data. The systems and methods may further include generating data representative of multi-product insurance discounts based on personal data from an insurance customer and insurance product data. The systems and methods may further include generating displays of the multi-product discounts based on data representative of multi-product insurance discounts.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Dunstan, Stephen
Clardy, Vallory
Radicati, Francesco
Morrison, Matthew
Patel, Nirav
Mueller, Mary Kay
Abstract
Provided herein is a care coordination support platform (“CCSP”) computer system including a in communication with a memory device for coordinating care. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver through the application, (iii) receive input from the user or the caregiver defining an event of the user, (iv) assign the event to a caregiver based upon personal and scheduling data of the caregivers, (v) create a care schedule of the user, (vi) display the care schedule to the caregiver, (vii) receive a question regarding the from the user or the caregiver, (viii) convert the question into a query, (ix) run the query against an event database, and (x) transmit a response to the question to the processor.
G16H 40/20 - ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
G06Q 10/1093 - Calendar-based scheduling for persons or groups
G16H 15/00 - ICT specially adapted for medical reports, e.g. generation or transmission thereof
G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
G16H 50/20 - ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
G16H 20/10 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to drugs or medications, e.g. for ensuring correct administration to patients
G16H 20/30 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to physical therapies or activities, e.g. physiotherapy, acupressure or exercising
G06Q 10/20 - Administration of product repair or maintenance
H04L 51/02 - User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog
G10L 15/18 - Speech classification or search using natural language modelling
G10L 15/30 - Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
G06Q 30/0207 - Discounts or incentives, e.g. coupons or rebates
75.
Representative client devices in a contact center environment
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Skinner, Chad
Gupta, Amit
Kammeyer, Aaron
Abstract
Techniques described herein relate to a client application framework for a contact center environment. A role-specific thick client framework may include a web browser-based, desktop application having multiple processes that can be distributed across the computing infrastructure of the client device. A portion of the framework may include a container application image received from an internal server of the contact center and launched by the client device. The desktop application may collect data associated with use of the container application image and transmit the collected data to a contact center server. The contact center server may process the data, in some instances along with data from additional desktop applications on additional client devices, to implement one or more integrated models across the contact center environment.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Shepherd, Nate
Abstract
A software project management system can store object data about components of a software development project, such epics, features, and stories. The software project management system can also store dependency objects that reflect dependency relationships between two or more components of the software development project. The dependency objects can track status information about the dependency relationships, including expected completion dates, acceptance criteria, and state indicators. The information stored in the dependency objects can be updated over time as information about the dependency relationship changes. The software project management system can also use the dependency objects to display information in a user interface about one or more dependency relationships, such as to indicate which dependency relationships are on track or behind schedule.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Brannan, Joseph R.
Abstract
Computer-implemented methods and computer systems are disclosed herein as implemented by a controller operatively coupled to a network of electric vehicles. The methods and systems include the controller (i) receiving a notification that an electric vehicle is stranded without sufficient power to operate; (ii) receiving information regarding the stranded electric vehicle; (iii) detecting one or more other electric vehicles in a vicinity of the stranded electric vehicle; (iv) receiving information regarding the detected one or more other electric vehicles; and/or (v) determining, based upon the received information, which of the detected one or more other electric vehicles to send a power source request. Alternatively, the notification may indicate that an electric vehicle has a low state of charge (SOC), or is otherwise has a battery in need of being recharged to facilitate the electric vehicle traveling to a destination.
B60L 53/36 - Means for automatic or assisted adjustment of the relative position of charging devices and vehicles by positioning the vehicle
B60L 58/12 - Methods or circuit arrangements for monitoring or controlling batteries or fuel cells, specially adapted for electric vehicles for monitoring or controlling batteries responding to state of charge [SoC]
B60L 53/30 - Constructional details of charging stations
B60L 53/62 - Monitoring or controlling charging stations in response to charging parameters, e.g. current, voltage or electrical charge
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Floyd, Matthew L.
Yu, Alvin Hon-Wai
Murphy, Antwuan
Benzio, Brittney
Brantley, Lindsi
Delaney, Matthew S.
Vulich, Matthew
Rodriguez, Matthew S.
Goel, Neha
Collins, Sabrina
Murillo, Annie Pudlo
Abstract
Methods and systems for maintaining a distributed ledger and/or blockchain of transactions and/or events pertaining to autonomous vehicles and/or smart contracts. An enforcement server may receive indications of transactions and/or events generated by one or more autonomous vehicles. The transactions and/or events may include information relating to a trigger condition and/or a decision condition associated with one or more smart contracts. The enforcement server may route the transaction to the appropriate smart contract to determine whether a trigger condition has been satisfied. When a trigger condition is satisfied, the enforcement server may automatically perform an action to enforce the smart contract and/or update the distributed ledger. In some aspects, the distributed ledger may record events associated with autonomous and semi-autonomous vehicle technology or system usage, including events associated with transitioning between manual and autonomous control, or vice versa, of one or more autonomous or semi-autonomous vehicles.
H04L 9/06 - Arrangements for secret or secure communications; Network security protocols the encryption apparatus using shift registers or memories for blockwise coding, e.g. D.E.S. systems
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Leise, William J.
Graff, Douglas A.
Mccoy, Anthony
Skaggs, Jaime
Call, Shawn M.
Mccullough, Stacie A.
Clayton, Wendy H.
Magerkurth, Melinda Teresa
Flesher, Kim E.
Runge, Travis Charles
Abstract
Systems and methods are disclosed with respect to using a blockchain for managing the subrogation claim process related to a vehicle collision, in particular, utilizing evidence oracles as part of the subrogation process. An exemplary embodiment includes receiving recorded data from one or more connected devices at a geographic location; analyzing the recorded data, wherein analyzing the recorded data includes determining that an collision has occurred involving one or more vehicles; generating a transaction including the data indicative of the collision based upon the analysis; and transmitting the transaction to at least one other participant in the distributed ledger network.
H04L 9/06 - Arrangements for secret or secure communications; Network security protocols the encryption apparatus using shift registers or memories for blockwise coding, e.g. D.E.S. systems
H04L 9/32 - Arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Hakimi-Boushehri, Daryoush
Jordan, Ii, Jackie O.
Call, Shawn M.
Weekes, John H.
Bryant, Ronny S.
Criswell Kellett, Jennifer
Binion, Todd
Mcdermeit, Elisabeth
Donovan, John
Abstract
Methods and systems for assigning damage to a property to causes of loss are provided. A smart home controller and/or an insurance provider remote processor (or server) may generate a time sequence of events for damage associated with an insure-related event. The time-sequence of events may be analyzed to identify causes of loss associated with damage to the property. The smart home controller or insurance provider remote processor may further analyze the time-sequence of event to determine a portion of the overall damage associated with each cause of loss. Subsequently, according to certain aspects, the smart home controller or insurance provider remote processor may automatically generate a prepopulated insurance claim for damage associated with the insurance-related event, and/or transmit the automatically prepared insurance claim to an insured for their review, approval, and/or modification, such as via wireless communication to a mobile device associated with the insured.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Dunstan, Stephen
Lavallier, Kami
Matesevac, Edward P.
Mueller, Mary Kay
Clardy, Vallory
Morrison, Matthew
Patel, Nirav
Radicati, Francesco
Snell, Beth Ann
Quigley, Cara Lawlor
Mead, Caroline
Schachter, Kelsey
Dutt, Brea
Meyer, Lindsay
Santana, Leny
Coleman, Marta
Pizzo, Christine
Abstract
Provided herein is a digital care circle platform for electronic communication between a senior and virtual care circle members. The digital care circle platform may include a chatbot and an application associated with the senior, a mobile application associated with the plurality of virtual care circle members, at least one processor in communication with at least one memory device, and one or more servers, sensors, wearables, and transceivers. The at least one processor may be configured to: (i) accept event posts from the senior via the chatbot and application and from each virtual care circle member of the plurality of virtual care circle members via the mobile application, (ii) detect pro-active check-ins from the senior, and (iii) generate, once a pro-active check-in is detected, an electronic communication detailing the pro-active check-in as a pro-active check-in event, and transmit the pro-active check-in event to the virtual care circle members.
G16H 40/67 - ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation
G16H 80/00 - ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
G16H 10/60 - ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
H04L 51/02 - User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
82.
BLOCKCHAIN-BASED SYSTEMS AND METHODS FOR SELF-MANAGED PEER GROUP INSURANCE
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Floyd, Matthew Lewis
Abstract
A blockchain-based social insurance (“BBSI”) computer system for creating a social insurance group is provided. The BBSI computer system includes at least one processor in communication with at least one memory device. The processor is programmed to receive social insurance group data and define at least one qualifying rule for joining the social insurance group. Each member of the social insurance group must satisfy the at least one qualifying rule to become a member of the social insurance group. The processor is programmed to generate at least one social insurance group blockchain including the qualifying rule and cause to be displayed on a user device the social insurance group data for review by a candidate member. The processor is also programmed to receive a registration message from the candidate member including a request to become a member of the group.
G06Q 20/36 - Payment architectures, schemes or protocols characterised by the use of specific devices using electronic wallets or electronic money safes
G06F 16/27 - Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
83.
SYSTEMS AND METHODS FOR MANIPULATING CONTROL OF SUMP PUMPS TO EXTEND LIFESPANS OF SUMP PUMPS
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Tofte, Nathan L.
Hull, Jonathan Christopher
Donovan, John R.
Tjaden, Richard Jan
Abstract
Example systems and methods for manipulating control of sump pumps in order to extend lifespans of the sump pumps are disclosed. An example method includes activating a sump pump a first time; deactivating the sump pump when a first current water level in a sump basin in which the sump pump is disposed reaches a first low-water mark; and determining, by one or more processors, a time since a last activation of the sump pump wherein the last activation occurred when the sump pump activated the first time. When the time satisfies a threshold, the method activates the sump pump at second time, determines, by one or more processors, a second current water level in the sump basin, and in response to determining that the second current water level in the sump basin is below a second low-water mark corresponding to a bottom of an impeller of the sump pump, deactivates the sump pump.
G05B 13/02 - Adaptive control systems, i.e. systems automatically adjusting themselves to have a performance which is optimum according to some preassigned criterion electric
84.
Systems and Methods for Generating a Home Score for a User
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Gibson, Sharon
Wilson, Daniel
Wilkowski, Phillip Michael
Goldfarb, Jason
Singh, Arsh
Helland, Dustin
Abstract
Systems and methods are described for generating and/or displaying an overall home score for a property. The method may include: retrieving one or more attributes of a property; determining one or more home score factors from the attributes; generating an overall home score; generating a neighborhood score; and displaying the overall home score, the neighborhood score and/or a map.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Harvey, Brian N.
Abstract
The present embodiments may relate to secondary systems that verify potential fraud or the absence thereof. Artificial intelligence and/or chatbots may be employed to verify veracity of statements used in connection with insurance or loan applications, and/or insurance claims. For instance, a veracity analyzer (VA) computing device includes a processor in communication with a memory device, and may be configured to: (1) generate at least one model by analyzing a plurality of historical statements to identify a plurality of reference indicators correlating to inaccuracy of a historical statement; (2) receive a data stream corresponding to a current statement; (3) parse the data stream using the at least one model to identify at least one candidate indicator included in the current statement matching at least one of the plurality of reference indicators; and/or (4) flag, in response to identifying the at least one candidate indicator, the current statement as potentially false.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Opoku-Agyemang, Angela
Johnson, Christine
Seymour, Kristina
Greer, Chad A.
Gupta, Amit
Thekkin Kattil Sankaran, Sujitha
Abstract
A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Haefli, Eric
Abstract
A computer-implemented method for analyzing a survivability of a structure is presented. A distance extending radially from the structure defining an area surrounding the structure may be determined. The area surrounding the structure may be scanned to identify surrounding objects. The area surrounding the structure may then be segmented to create a plurality of area segments. A density of surrounding objects in each of the plurality of area segments may be determined. A risk score for each of the plurality of area segments may then be determined based on the density of surrounding objects in each of the plurality of area segments. An overall wind exposure risk value may be provided for further use.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Hernandez, Sylvia
Abstract
A computer-implemented method for providing an objective evaluation to a customer service representative regarding his performance during an interaction with a customer may include receiving a digitized data stream corresponding to a spoken conversation between a customer and a representative; converting the data stream to a text stream; generating a representative transcript that includes the words from the text stream that are spoken by the representative; comparing the representative transcript with a plurality of positive words and a plurality of negative words; and generating a score that varies according to the occurrence of each word spoken by the representative that matches one of the positive words, and/or the occurrence of each word spoken by the representative that matches one of the negative words. Tone of voice, as well as response time, during the interaction may also be monitored and analyzed to adjust the score, or generate a separate score.
G10L 25/63 - Speech or voice analysis techniques not restricted to a single one of groups specially adapted for particular use for comparison or discrimination for estimating an emotional state
H04M 3/42 - Systems providing special services or facilities to subscribers
G10L 25/51 - Speech or voice analysis techniques not restricted to a single one of groups specially adapted for particular use for comparison or discrimination
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Brannan, Joseph R.
Abstract
Computer-implemented methods and computer systems are disclosed herein as implemented by an autonomous recharging vehicle (ARV) as well as one or more local or remote processors, transceivers, servers, and/or sensors. The methods and systems include: (i) charging the ARV via the one or more processors or manually, where the ARV may be an electric or hybrid autonomous vehicle or otherwise having one or more batteries for recharging electric vehicles; (ii) after being charged, assigning the ARV to a geographical area in which to operate; (iii) broadcasting ARV current GPS location, battery charge level, and/or area being serviced to other vehicles capable of wireless communication or data transmission; (iv) receiving an electronic request for a battery charge from an electric vehicle, such as via wireless communication or data transmission transmitted by the electric vehicle or a corresponding mobile device over one or more radio frequency links; and/or (v) scheduling a rendezvous point for the ARV to recharge the electric vehicle.
B60L 53/35 - Means for automatic or assisted adjustment of the relative position of charging devices and vehicles
G06Q 10/0631 - Resource planning, allocation, distributing or scheduling for enterprises or organisations
G05D 1/00 - Control of position, course, altitude, or attitude of land, water, air, or space vehicles, e.g. automatic pilot
G05D 1/02 - Control of position or course in two dimensions
B60L 53/62 - Monitoring or controlling charging stations in response to charging parameters, e.g. current, voltage or electrical charge
B60L 53/66 - Data transfer between charging stations and vehicles
B60L 53/30 - Constructional details of charging stations
G06Q 10/047 - Optimisation of routes or paths, e.g. travelling salesman problem
B60L 53/68 - Off-site monitoring or control, e.g. remote control
B60L 58/18 - Methods or circuit arrangements for monitoring or controlling batteries or fuel cells, specially adapted for electric vehicles for monitoring or controlling batteries of two or more battery modules
B60L 58/12 - Methods or circuit arrangements for monitoring or controlling batteries or fuel cells, specially adapted for electric vehicles for monitoring or controlling batteries responding to state of charge [SoC]
B60L 53/63 - Monitoring or controlling charging stations in response to network capacity
G08G 1/0968 - Systems involving transmission of navigation instructions to the vehicle
G08G 1/137 - Traffic control systems for road vehicles indicating the position of vehicles, e.g. scheduled vehicles within the vehicle the indicator being in the form of a map
90.
TRANSPORTATION ANALYTICS SYSTEMS AND METHODS USING A MOBILITY DEVICE EMBEDDED WITHIN A VEHICLE
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Cope, Craig
Abstract
A transportation analytics (TA) computing device may be provided. The TA computing device may include at least one processor and/or associated transceiver. The at least one processor and/or associated transceiver may be configured to: (1) receive, from a user mobile device, telematics data including an indicator that the user mobile device is communicatively linked to a transportation device; (2) identify each period that the user mobile device is communicatively linked to a transportation device as a trip using the transportation device; (3) store, the telematics data in a database in association with a trip identifier corresponding to the identified trips and a time stamp; (4) perform a lookup in the database to identify, based upon the timestamps, telematics data corresponding to a time period; and/or (5) calculate, based upon the identified telematics data, a premium amount for insuring the user during the trips taken during the time period.
H04L 67/12 - Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
G07C 5/00 - Registering or indicating the working of vehicles
H04Q 9/00 - Arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Kobulnicky, Ben
Floyd, Matthew
Abstract
A computer system for automatically allocating periodic maintenance contributions to a maintenance savings account based upon vehicle telematics data includes a processor and a computer-readable storage medium having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations including: (i) receiving, from a vehicle, telematics data associated with a vehicle component; (ii) determining a replacement cycle associated with the vehicle component; (iii) determining a replacement cost of the vehicle component; (iv) calculating a plurality of periodic maintenance contributions to a maintenance savings account, the maintenance savings account associated with the vehicle owner and designated to receive the plurality of periodic maintenance contributions; and (v) automatically transferring the plurality of periodic maintenance contributions from a primary account associated with the user to the maintenance savings account.
G06F 16/27 - Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
G07C 5/08 - Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle, or waiting time
92.
SYSTEMS AND METHODS FOR ELECTRONICALLY MATCHING ONLINE USER PROFILES
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Brannan, Joseph Robert
Harvey, Brian N.
Gross, Ryan Michael
Wilson, J. Lynn
Riley, Jr., Matthew Eric
Abstract
A matching computer system for electronically generating, matching, and providing online user profiles, and determining a trust score for a user based upon at least social media data and insurance data is provided. The matching computer system may be configured to register users within the matching computer system, receive consent from the users to capture the social media data, and collect the social media data and the insurance data from each registered user. The matching computer system may also be configured to retrieve the social media data and the insurance data associated with each registered user. The matching computer system may be further configured to determine a trust score for each registered user based upon each respective social media data and each respective insurance data. Each trust score represents a level of trustworthiness of the user.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Bernico, Michael L.
Myers, Jeffrey S.
Abstract
A system and method for evaluating an insurance applicant as part of an underwriting process to determine one or more appropriate terms of life or other insurance coverage, such as premiums. A processing element employing a neural network is trained to correlate aspects of appearance and/or voice with personal and/or health-related characteristic. A database of images and/or voice recordings of individuals with known personal and/or health-related characteristics is provided for this purpose. The processing element is then provided with an image and/or voice recording of the insurance applicant. The image may be an otherwise non-diagnostic image, such as an ordinary “selfie.” The trained processing element analyzes the image of the insurance applicant, with their permission or affirmative consent, to determine the personal and/or health-related characteristic for the insurance applicant, and then, based upon that analysis, facilitates the underwriting process and/or suggests the one or more appropriate terms of insurance coverage.
G02B 27/09 - Beam shaping, e.g. changing the cross-sectioned area, not otherwise provided for
F21K 9/61 - Optical arrangements integrated in the light source, e.g. for improving the colour rendering index or the light extraction using light guides
F21K 9/64 - Optical arrangements integrated in the light source, e.g. for improving the colour rendering index or the light extraction using wavelength conversion means distinct or spaced from the light-generating element, e.g. a remote phosphor layer
F21V 9/30 - Elements containing photoluminescent material distinct from or spaced from the light source
F21S 41/20 - Illuminating devices specially adapted for vehicle exteriors, e.g. headlamps characterised by refractors, transparent cover plates, light guides or filters
F21S 41/14 - Illuminating devices specially adapted for vehicle exteriors, e.g. headlamps characterised by the light source characterised by the type of light source
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Kampen, Dennis
Maier, Michael J.
Abstract
Provided herein is a computer system including at least one processor in communication with a memory. The at least one processor programmed to: (i) retrieve, from the memory, rules associated with running one or more applications on a third-party server, (ii) transmit a query to the third-party server to retrieve application data associated with the one or more applications run on the third-party server, (iii) compare the stored rules and the application data, (iv) determine, based upon the comparison, that at least one of the one or more applications does not conform to at least one of the rules, and (v) transmit a notification to a user associated with the at least one application including the rules that the at least one application is not in conformance with.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Williams, Aaron
Brannan, Joseph Robert
Donovan, John
Harvey, Brian N.
Abstract
The present systems and method relate generally to using non-fungible tokens (NFTs) to track shipping items. In some embodiments, identification information of a shipping item is obtained. An NFT may then be minted representing ownership of the shipping item. An indication that a receiving party has received the shipping item may then trigger transfer of the NFT to the receiving party to indicate that the receiving party possesses the shipping item.
G06Q 10/08 - Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
H04L 9/32 - Arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system
H04L 9/00 - Arrangements for secret or secure communications; Network security protocols
96.
VOICE ANALYSIS SYSTEMS AND METHODS FOR PROCESSING DIGITAL SOUND DATA OVER A COMMUNICATIONS NETWORK
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Mannar, Sateesh
Abstract
A voice analysis (VA) computer system for processing verbally inputted data into an online application form is provided. The VA computer system is configured to receive a first set of digital sound data in connection with a first form submission, and enable a voice-input tool on a user computing device for an applicant to input registration data, including in a second set of digital sound data. The VA computer system is configured to retrieve a text-based template including a sequence of descriptor phrases and blank data fields. The VA computer system may be configured to transmit first instructions to the user computing device that cause the user computing device to issue a first prompt, receive a first registration data element including a first response from the applicant via the voice-input tool, translate the first response into text inputs, and store each descriptor phrase linked to the corresponding response associated therewith.
State Farm Mutual Automobile Insurance Company (USA)
Inventor
Fitzgerald, Marc L.
Mansfield, Rhonda
Wood, Brett F.
Wong, Kirsten
Ritsema, Rene
Mehra, Kunal
Quenette, Mark G.
Mckee, Jason
Abstract
A computer system for performing enhanced rules conflict checking is provided. The computer system includes at least one processor in communication with at least one memory device. The at least one processor is programmed to store a plurality of rules for transmitting to a plurality of destination systems and receive a data message for transmission to the plurality of destination systems. The data message is configured to be routed to each of the plurality of destination systems. The at least one processor is programmed to compare the data message to the plurality of rules to validate the data message and if the data message is validated, instruct the requesting system to transmit the data message to the plurality of destination systems.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Williams, Aaron
Brannan, Joseph Robert
Donovan, John
Harvey, Brian N.
Abstract
Methods and systems for charging an electric vehicle (EV) are described herein. An EV may require additional battery power to reach a charging station. A remote server in communication with the EV or an on-board computer or mobile device in the EV may obtain data to determine a location for the EV to meet a charging vehicle. The charging vehicle may be dispatched to meet the EV and deliver power to it, enabling the EV to reach a charging station or other destination. In some examples, the charging vehicle may deliver power to the EV while both vehicles are stationary. In other examples, the charging vehicle may couple to the EV while both vehicles are in motion.
B60L 53/126 - Methods for pairing a vehicle and a charging station, e.g. establishing a one-to-one relation between a wireless power transmitter and a wireless power receiver
B60L 53/57 - Charging stations without connection to power networks
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Wu, Weixin
Moon, Philip Sangpil
Farris, Scott
Abstract
Techniques for building and managing data models are provided. According to certain aspects, systems and methods may enable a user to input parameters associated with building one or more data models, including parameters associated with sampling, binning, and other factors. The systems and methods may automatically generate program code that corresponds to the inputted parameters and display the program code for review by the user. The systems and methods may build the data models and generate charts and plots depicting aspects of the data models. Additionally, the systems and methods may combine data models and select champion data models.
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (USA)
Inventor
Olander, Erin Ann
Kawakita, Christopher N.
Riblet, Jeff
Abstract
Methods and systems for identifying and correcting abnormal electrical activity about a home or other structure are provided. An electricity monitoring device may monitor electrical activity including transmission of electricity via an electrical distribution board to devices about the home. Electrical activity may be correlated with respective electrical devices to build an electrical profile associated with the structure. In response to a claimed damage to the structure or to electric devices therein, some electrical activity may be compared to the electrical profile to determine whether the damage occurred voluntarily or involuntarily.